Consistently terrible digital experience
I can’t understand why in 2026 any company or organization would have an app as frustrating as this one. Honestly, there has got to be some college student somewhere who could build a better one in a weekend. This app is clunky, cumbersome and has a huge glitch that should have been caught during basic approval. When trying to update my account several fields are mandatory (they shouldn’t be). One is the genre but the drop down menu shows the locations. When have pick a location just so the genre field populates. Then when you go to the next field that is location, and you select one, the selection in the genre field changes to something random.
Just maddening. Please fix this.
Just maddening. Please fix this.
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App used to work - no longer allows me to login
I’ve used the app for several years and it was a fairly seamless way to get tickets to my favorite movies. The last two times I tried it would not allow me to login - just kept refreshing the blank login page. Deleting and reinstalling the app made no difference. Last time I called the theater to get tickets, and they said others were having trouble with the app. This time I went to the website where I logged in successfully and bought my tickets. Looks like I’ll just take the app off my phone until the problem is fixed.
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Never works
Many bugs in this app that send you either into a loop you can’t get out of, or for me a white screen I can’t get past.
Don’t bother
This app is just a glorified web browser that barely works. It’s just unacceptable that other theaters have working apps but this theater doesn’t and still charges 30 dollars a ticket and has uncomfortable seats!
Terrible app
Has the app developer ever tried the using it? The top banner refreshes every 3 second which changes your place on the page every 3 seconds. You can’t stay in the same spot and read anything on the page without constantly scrolling to find your place again. Trying to change the date is nearly impossible. I love this theater but the app is awful!
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