Useless App
Guys I have an amazing idea, lets work for a military surveillance tech company then pivot into insurance. We’ll charge people hundreds of dollars a month for coverage and then make it impossible for them to find care. One way we could do this is by literally making the “find care” button not clickable. Genius! When the users don’t file claims because they can’t find coverage, we pocket the entire premium each month while they suffer in pain. Y Combinator: “Take my money”
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Useless app - shows no claims
This app is not useful. It’s impossible to access claims. My employer was trying this company out but all of the staff is encouraging them to switch back to BCBS. Angle drags claims out, it’s impossible to reach anyone and when you do they direct you that you have to call someone else. All of my drs admins are fed up with dealing with them. One dr says it’s so bad they are considering not accepting Angle anymore. Add to that the the app doesn’t work and it’s just a headache. Starting to think this may be a scam.
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Terrible just like the insurance
The app glitches, buttons don’t work, makes it impossible to see Drs within the network.
Terrible
They make it needlessly difficult to display an ID card. So difficult that the first page of the app has a link to a primer on where to find your ID card. Claims are impossible to read—columns only show the first letter of the insured’s name and the provider. Once you open a claim, you must download the EOB in order to see it, but that feature doesn’t work. Prescription benefits take you back to the web with a separate login.
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Response from developer
We’re sorry to hear about the trouble you had with the app and your ID card and claims experience. Please email members@anglehealth.com with your member details so our team can investigate and help resolve this. Additionally, please continue to check the App Store for updates as we are always looking to improve our app experience
Slow to no action when making selections
The app does not respond to user commands, such as switching from “Documents” and other menu items to the main page. Content is also sometimes missing when in fact it exists with the policy reflected in the app. A somewhat poor execution of an app, unfortunately.
Response from developer
Thank you for the feedback. We’re sorry you have experienced slowness and unresponsiveness at times in the app. Please reach out to members@anglehealth.com with any details that may help us investigate further. Additionally, please continue to check the App Store for updates as we are always looking to improve our app experience.
