Angle Health Inc. User Reviews

Name: Angle Health Inc.
Rating: 2.9 (19 reviews)

Angle Health Inc.

💪 Health & Fitness

🏥 Medical

Customer Experience

Positive experience36.4% of reviews

Neutral9.1% of reviews

Negative experience54.5% of reviews

~ Based on 11 written reviews from the US App Store.

Is Angle Health Inc. Safe?

Not enough ratings yet to assess Angle Health Inc..

Is Angle Health Inc. Legit?

Angle Health Inc. appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Angle Health Inc. is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Useless app - shows no claims

This app is not useful. It’s impossible to access claims. My employer was trying this company out but all of the staff is encouraging them to switch back to BCBS. Angle drags claims out, it’s impossible to reach anyone and when you do they direct you that you have to call someone else. All of my drs admins are fed up with dealing with them. One dr says it’s so bad they are considering not accepting Angle anymore. Add to that the the app doesn’t work and it’s just a headache. Starting to think this may be a scam.

Peaches424242

9 days ago

Terrible just like the insurance

The app glitches, buttons don’t work, makes it impossible to see Drs within the network.

Patrizia Cantu

a year ago

Terrible

They make it needlessly difficult to display an ID card. So difficult that the first page of the app has a link to a primer on where to find your ID card. Claims are impossible to read—columns only show the first letter of the insured’s name and the provider. Once you open a claim, you must download the EOB in order to see it, but that feature doesn’t work. Prescription benefits take you back to the web with a separate login.

ssg3y

2 years ago

Response from developer

We’re sorry to hear about the trouble you had with the app and your ID card and claims experience. Please email members@anglehealth.com with your member details so our team can investigate and help resolve this. Additionally, please continue to check the App Store for updates as we are always looking to improve our app experience

Slow to no action when making selections

The app does not respond to user commands, such as switching from “Documents” and other menu items to the main page. Content is also sometimes missing when in fact it exists with the policy reflected in the app. A somewhat poor execution of an app, unfortunately.

yanni2222

2 years ago

Response from developer

Thank you for the feedback. We’re sorry you have experienced slowness and unresponsiveness at times in the app. Please reach out to members@anglehealth.com with any details that may help us investigate further. Additionally, please continue to check the App Store for updates as we are always looking to improve our app experience.

Outdated data

Provider information outdated, have not been able to successfully set up an appointment with information given with the app.

Chat services not working

XTweetdee

3 years ago

Response from developer

We’re sorry to hear you’ve run into outdated provider information and chat issues. Please continue to check the App Store for updates as we are always looking to improve our app experience. If you continue to experience these issues, please email members@anglehealth.com so our team can review and help.

Decent

Could be better

Jared Steele

4 years ago

Response from developer

Thank you for the feedback. We appreciate you using the app and encourage you to check back for routine bug fixes and app improvements.

Pretty App, but Doesn’t Work Yet

I like the idea of the chat option, but I sent my message request 8 hours ago and have received no response. Clicking on ‘Sessions’ shows me my chat session is active, but has a never-ending loading icon at the top left corner and occasionally glitches. I think the issue is more with the functionality of the app rather than someone not getting back to me. Which is why I’m here. The eternal loading icon appears in the RX section too—when I’m looking for my coverage, all I get is a loading circle. Overall, app has potential but is very glitchy and unresponsive right now! Please fix!

andreanpage

4 years ago

Response from developer

We’re sorry for the delays and glitches you experienced with chat, Sessions, and RX. Thankfully we have made many exciting improvements and continue to find new ways to enhance the member app experience! If you experience any issues, please contact us at members@anglehealth.com so our team can take a closer look and help.

Review change… Great company

I was initially very frustrated at the lack of the ability to create a new login upon opening the app… turns out, they’re supposed to email that to you when you get Angle health (I did not get that email which is why I couldn’t log in) I was able to work it out with their very professional customer service folks. Great chat option and a useful app that looks like it’ll make healthcare easier to understand. I’m really happy about how usable and easy to navigate this app is. 👍

21JaneDavis

5 years ago

Response from developer

Hello! Angle Health members should receive an onboarding email to set up their account. Please reach out to our care team if you need assistance!

Great app

Easy to use. Clean UI and design. I can find providers covered by my insurance plan easily. And easy access to my health insurance ID card.

jtw0430

5 years ago

Response from developer

Thank you for the great review - we’re glad you found the app easy to use!

Wow

This app is pretty cool. Able to access mobile apps, chat sessions, and see my claims

Ronny21127

5 years ago

Response from developer

Thank you for the positive feedback! We’re happy to hear the app has been helpful for a variety of your health needs - we are always looking for ways to improve the member experience.