The worst
I have to use this app for work and I hate it so much.
Needs app updates weekly, fixes nothing.
Crashes/errors while trying to save notes.
I have to copy everything I type out in each note in case it doesn’t save, I don’t have to re do an entire quote.
I have to close out the app in between every note I upload to prevent the error and it still occasionally happens.
Every single time they fix one ongoing issue, another arises just as bad as the one they “fixed”
The company that makes this app and the higher ups at the companies that use it leaving positive reviews, probably don’t realize how out of touch they are with their employees.
Don’t bother asking anyone in customer service for help, they’re gaslighters and the equivalent to the cable/internet company.
“Did you try restarting and unplugging your router” ≈ “have you tried deleting and redownloading the app”
Update: you keep asking me to review your dog water app when I already left you a terrible one. If I could leave zero stars it still wouldn’t be satisfactory. I want this app to have negative five stars.
Needs app updates weekly, fixes nothing.
Crashes/errors while trying to save notes.
I have to copy everything I type out in each note in case it doesn’t save, I don’t have to re do an entire quote.
I have to close out the app in between every note I upload to prevent the error and it still occasionally happens.
Every single time they fix one ongoing issue, another arises just as bad as the one they “fixed”
The company that makes this app and the higher ups at the companies that use it leaving positive reviews, probably don’t realize how out of touch they are with their employees.
Don’t bother asking anyone in customer service for help, they’re gaslighters and the equivalent to the cable/internet company.
“Did you try restarting and unplugging your router” ≈ “have you tried deleting and redownloading the app”
Update: you keep asking me to review your dog water app when I already left you a terrible one. If I could leave zero stars it still wouldn’t be satisfactory. I want this app to have negative five stars.
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Horrible app for maintenance techs
I've been using AppFolio for years. It is embarrassing how difficult this app is to utilize regarding maintenance work orders and unit turns. The app is extremely clunky and not user-friendly for a non-tech savvy maintenance tech. I spend more time fixing
techs messing up closing out work orders and attaching photos than anything because the app is so difficult to use. They give you a small button to click "view as maintenance tech" which there should just be a designated maintenance app.
techs messing up closing out work orders and attaching photos than anything because the app is so difficult to use. They give you a small button to click "view as maintenance tech" which there should just be a designated maintenance app.
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Get it
Makes everything easier if you actually utilize everything that’s encompasses, including the notes and pictures. Some people don’t shame shame.
Connection
A lot of time in in areas with bad internet connection the app will not load pictures with notes I have to put pictures in afterwards in an area that has good connection. All my other apps work even in low connection areas
Thorough APP
The app makes work in the field possible with access to all the applicable information. Well done.
Constant crashes
8/24/26 App continually crashes. Take a couple pics and go to get back on app and it crashes. Plus takes several minutes to load pics. This app is not great for an employee that has their timed monitored every minute of the day and yo have to explain that the app they want us to crashes and takes 5-10 minutes to load 1-2 pictures. DO NOT RECOMEND
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The worst
I have to use this app for work and I hate it so much.
Needs app updates weekly, fixes nothing.
Crashes/errors while trying to save notes.
I have to copy everything I type out in each note in case it doesn’t save, I don’t have to re do an entire quote.
I have to close out the app in between every note I upload to prevent the error and it still occasionally happens.
Every single time they fix one ongoing issue, another arises just as bad as the one they “fixed”
The company that makes this app and the higher ups at the companies that use it leaving positive reviews, probably don’t realize how out of touch they are with their employees.
Don’t bother asking anyone in customer service for help, they’re gaslighters and the equivalent to the cable/internet company.
“Did you try restarting and unplugging your router” ≈ “have you tried deleting and redownloading the app”
Needs app updates weekly, fixes nothing.
Crashes/errors while trying to save notes.
I have to copy everything I type out in each note in case it doesn’t save, I don’t have to re do an entire quote.
I have to close out the app in between every note I upload to prevent the error and it still occasionally happens.
Every single time they fix one ongoing issue, another arises just as bad as the one they “fixed”
The company that makes this app and the higher ups at the companies that use it leaving positive reviews, probably don’t realize how out of touch they are with their employees.
Don’t bother asking anyone in customer service for help, they’re gaslighters and the equivalent to the cable/internet company.
“Did you try restarting and unplugging your router” ≈ “have you tried deleting and redownloading the app”
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Garbage
Always crashes, multiple issues for the cost of this junk set up, I love going to do my time and have to reload from the beginning go through several steps to get to the work order I’m working on. This app is a joke. 8/13/26. App still crashes all the time. Can’t believe you have over 4 stars. Will continue to update about how you can’t fix the crashing problem
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Good stuff!
This app is our favorite for our property management solutions. It’s very helpful.
Review
Very nice
Be prepared to be fleeced.
Great software. Their profitability is #1.
Problem to Adding more options
We have problems to add more options to the original Version
So rigid. Awful customer service
Extremely rigid program. Impossible to get help unless you pay extra for dedicated support. Constantly promise the moon. Constantly under deliver. Very hard to onboard and set up.
They went public
What else is there to say? We’ve been asking for simple features like the ability to upload a resident photo in the photo space for over a decade yet all they do is add features that nobody wants that makes it look like they’re doing something. and then, of course, there are the endless pricing increases to satisfy their shareholders. Shame.
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no customer service
we need to speak to a human and cannot for an invoice issue
Over it!
This system is severely over-engineered. The support team barely qualifies for a participation ribbon.
If you want to stay productive and have timely turn around on support issues, you would be much better off using an etch-a-sketch.
If you want to stay productive and have timely turn around on support issues, you would be much better off using an etch-a-sketch.
Worst app I’ve ever used
For some reason my company chose this platform and it’s one of the worst decisions they could have made. Between the site constantly crashing and things never loading, it’s a complete mess. The search mechanism is the worst of all. I can go on for days, but just now that you’re dodging a bullet if you don’t go this route.
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Maint
Worse system I ever had to use slow and unclear too many flaws
Mixed results
The software is good overall but has some major flaws. Specifically with anything related to proper GAAP accounting. There are also so many features that could be added that aren’t getting done. The company seems to be focusing a lot of effort on getting more fees.
Clocking in/out
The gps is horrible.
