AppFolio Property Manager User Reviews

What users say

Top reviews

Auto rotation to landscape view does not work

Since updating iOS and Appfolio mobile, the Auto rotation to view the app in landscape does not work. I’ve worked through Verizon’s Tech Coach to troubleshoot including uninstalling/reinstalling the app, rebooting the phone, resetting network settings, verifying iOS settings (auto lock display). Other apps seem to auto rotate without issue.

Any suggestions are welcomed.
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Sign in is a drag

I like the app, with the exception of signing in. Every time I click on the app, it wants to text me a code to sign in. Password is never enough. I cannot tell you how many times I’ve clicked “remember this device for 30 days”. Doesn’t matter. Wants to text me a code to sign in constantly. So annoying. I hate using this app on my mobile because of it.
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Too expensive

Poor service. Tenant cloud is 10x better and 10x cheeper.

App freezing

App Leo’s freezing after each section when trying to do inspections very inconvenient for a busy season for property managment comenirr

Works most of the time but..

FREEZES during inspections constantly. Drives me crazy. Can’t even complete one inspection without the app freezing 20 times.

Also information is spread out too much. AND when sending approval requested the data limit for photo attachments is 18 mb. I have to create a google folder and add the link for each estimate request.
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Fix your app

App is constantly freezing or crashing

Just don’t get AppFolio until they fix their app.

Keeps freezing every 2 minutes while doing inspections, literally impossible to do my work efficiently with this.

App freezing

The app is great to check on the go- but doing inspections is a nightmare!! App is constantly freezing and crashing during inspections. Even if I take the pictures on my phone normally and go to upload the pictures it still freezes !!

App Freezing

I do inspections for houses and the app allows me to use my camera and upload photos. Problem is the app freezes every few pictures and has to be closed and reopened a lot which is very annoying and time consuming. I got a new phone to see if the issue would go away but it hasn't and seems to be an app issue. I've brought this up with support and their answer was to use their browser which is just as slow to use.
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Unreliable

App loves to crash during inspections

Unusable for Inspections

Consistently crashes when trying to do any sort of inspection in the app. Can’t get anything done. Doesn’t seem to be of concern in your updates. Fix your app!!!

Helpful but can be frustratingly buggy

Regularly crashes when using messaging in the inbox with tenants and vendors. Have to often sign out and sign back in or close app and reopen. Can really slow down workflow

Keeps freezing

Trying to do inspections and it freezes on me at least 15 times during one inspection. Ridiculous. Takes me 3 times as long to get stuff done

App gets worse the more they try to make it ai

Just stop. You had a good thing going. We don’t need to automate a convo that says, “no problem I’ll be right there!” .

You are making your product inferior. And I understand you probably don’t care that much, but just stop playing games…you already have us all on the hook. At least desktop version still works.

Also you can’t send an application anymore because apparently that isn’t an important part of managing rentals.

Thanks
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Unable to login

This app is useless‼️ I have my username & password entered correctly, but it says it’s invalid when I’m able login online with no problem.😡 This App has never work, just a pice of garbage‼️

Stoped working

AppFolio stoped working on IPad 5th. Just doesn’t open. Help!!!

Inspection Photos

Used to be able to do 0.5 photos but after last update no longer can. All the way zoomed out is still farther zoomed in then what normal camera is. Very annoying.

Won’t even open

Downloaded it and it wouldn’t open. Deleted the app and tried again several times in two days. Turned my phone off and on and it made no difference. Browser version works fine but is inconvenient. Idk what kind of bug is happening in the app but this is literally insane

Camera

The camera is a pain to use when trying to upload pictures. Recently the zoom out and focus on pictures have stopped working on the app and now I have to get off the app, take pictures on my own camera application, open appfolio again, and upload the pictures by selecting them from my folder which is very annoying.
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Kinda trash

They make changes to the app that doesn’t improve it rather they make it worse.