Apple Support User Reviews

Customer Experience

Positive experience37.2% of reviews
Neutral4.8% of reviews
Negative experience57.9% of reviews

~ Based on 2,064 written reviews from the US App Store.

What users say

Is Apple Support Safe?

Apple Support appears mostly safe based on user ratings. AppsHunter Safety Score for Apple Support is 78/100.

This assessment is based on 33,378 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.2% of ratings point to a safe experience
6.9% of ratings suggest some concerns
22.9% of ratings point to a risky experience

~ Based on 33,134 App Store ratings for Apple Support.

Is Apple Support Legit?

Apple Support appears to be a legitimate app. AppsHunter Legitimacy Score for Apple Support is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Disgrace

Disgusting support, it’s impossible to get any help

Can’t see my devices

App is crashing out, i’ve deleted the app and re installed and my devices don’t show up. I can’t run diagnostics on my phone or create appointments. No current updates for the app. Yall need to fix this lol.

Hello, I want to change my Apple Account country/region from the United States to Iraq.

Hello, I want to change my Apple Account country/region from the United States to Iraq. I have only $0.33 remaining in my Apple Account balance, and I cannot spend it because it is less than the cost of any item. Could you please remove the remaining $0.33 balance so I can change my country/region to Iraq?
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Support terrible.

Terrible support

I NEED HELP!!! HACKED AND STILL AM!

MY NAME IS ANALIZA M. MY APPLE ACCOUNT - EVERYTHING HACKEd BY THIRD PARTIES/INDIVIDUALS/WEB - DATA COLLECTORS, NERWORK ETC LOSS CONTROL OF MY Iphone DEVICES!!! PLEASE HELP

Update

Apple can you put short videos as wallpaper

first

fix

Sorry

Worthless

Corrupt

How does my 10 year old phone have more storage then my brand new iPhone 13 Pro Max y’all are a straight up sell out

This is a joke

Like literally

Volume

il y a pas de réponse claire pour le volume sur les écouteurs iPod !!

Así

Todo

They are trash

They think they can hang up on you
And then they won’t let you tell the story

Kelray elnour

Kelray elnour

Apple Support

So helpful friendly speakers English no problem understanding Thanks

Small …dog…black

Buy a suit; simple gray

Apple support

I have versions of at least 26.5 on both my devices yet it says I must download an older version of the support app

Fabulous help from kind, respectful and supportive agent.

Called in with a potential billing error from Apple. Connected with agent Zi who patiently, professionally and kindly assisted us with satisfactory resolution. Excellent customer care and service.

Worst support ever

Ordered the new iPhone 18 Pro but only received an empty parcel from Apple. After two weeks of waiting they decided to do nothing.

.

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