Applebee’s User Reviews
Customer Experience
~ Based on 461 written reviews from the US App Store.
What users say
Summarized from real user reviews of Applebee’s. Based on 247K reviews and a 4.9/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Food & Drink app.
Positive things
- 🚀Easy to order
- 👍User-friendly app
- 🚀Convenient curbside pickup
- 👍Customizable orders
- 🚀Fast service
- 👍Friendly staff
Negative things
- 🐛Buggy app
- 🔍Lack of customization options
- 🔍Inconsistent online ordering experience
- 🐛App crashes and glitches
- 🔍Unable to use gift cards
- 🔍Difficult to contact support
Is Applebee’s Safe?
Applebee’s appears safe based on user ratings. AppsHunter Safety Score for Applebee’s is 98/100.
This assessment is based on 247,298 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 247,298 App Store ratings for Applebee’s.
Is Applebee’s Legit?
Applebee’s appears to be a legitimate app. AppsHunter Legitimacy Score for Applebee’s is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Very easy to use. I use it often at home and at my fire pit in my backyard. Never had an issue with it.
I spent an hour trying to get Apple Pay to work and got very hungry. Called the store in Newark, Delaware and they didn’t care. Even talk to the manager! Finally figured out Apple Pay wasn’t working.
The menu doesn’t match your offerings very frustrating when you are trying to offer.
Great food. Just wish there was a way to order more sauce and condiments
Unable to resolve issue with account. Even with tech support. Removed and tried to re-add using different email address. But seems to be issue with using same phone number on re-set. Can only order using app as guest.
This soup hits harder than a lineman !
Payment processing issues
Only allows payment in store or Apple Pay. When I select an entry, the “customize” feature won’t function or if it does work, there’s no appropriate option. For instance, I was ordering something with mushrooms standard for my son who hates mushrooms. There is no option to have the mushrooms on the side so that I can use them on my steak. So, if I want mushrooms on my steak, I have to pay for them even though they should have been on the chicken & shrimp order.
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Great food & friendly staff!
No where to add additional information about order
Service for order was good using online app
I had to redo my order twice. The app kept telling me that my order couldn’t be ready before 4:45 even though I had selected 5:00. Then it would wipe out my information and force me to re-enter it. Applebees needs a new IT VP.
Have better coupons
Waited an hour when I got there that designated time the last time I ordered a few months
Not working
After going in to the store the other day and enjoying the meal. We decided to do some carry out. It said if you get the app then you can get a free appetizer. The worst news was the won ton Tacos that we wanted were not on the menu for online. Then the free app is not available on this order, but we can use it on our next order within 30 days. Good Lord it was difficult and no explanation besides some stores won’t have everything on the menu. But this place has those on the menu, just not for carry out?
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Dont use the APP
I have been trying for months to pay on the app, every time it says my card is declined, and I have tried multiple cards from both my husband and I. I have double checked my phone number, address, card info, and nothing works. I always have to go inside to pay.
Excellent service and food
Very happy with the food, only problem was the app and it didn’t allow me to schedule the time.
