Can’t login
Can’t login because the keyboard doesn’t come up so not possible to login.
Waitlist Feature is Unreliable
We’re regulars at Olive Garden, and the app’s waitlist has become incredibly frustrating. Every time we join the waitlist (even from different phones), we arrive, confirm that we’re there, and then a minute or two later the app removes us from the waitlist.
This has happened repeatedly. Sometimes it works, sometimes it doesn’t, but the last two visits it failed every single time and we ended up waiting in the regular line anyway.
The explanations have also been inconsistent. On one visit we were told it happens when there’s barely any wait. This time there was a 25–30 minute wait, and we were told it might be happening because the wait was too long. So which is it?
The waitlist feature clearly isn’t reliable and needs to be fixed.
This has happened repeatedly. Sometimes it works, sometimes it doesn’t, but the last two visits it failed every single time and we ended up waiting in the regular line anyway.
The explanations have also been inconsistent. On one visit we were told it happens when there’s barely any wait. This time there was a 25–30 minute wait, and we were told it might be happening because the wait was too long. So which is it?
The waitlist feature clearly isn’t reliable and needs to be fixed.
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Oops order on the website
App doesn’t work just displays a note saying to order on the website. What is the point of an app if you can’t use it.
Never works
App never works. Changing location didn’t work this time. Last time it wouldn’t let me submit order and said something wasn’t filled out. Useless app.
Free appetizer
I was offered a Free appetizer but I was in the hospital and couldn’t use it as it expired. May I please have that free appetizer as I want to take my family for an upcoming birthday?
