aptihealth

aptihealth

Video Therapy & Med Management

839 ratings
20 reviews
Free

Details

  • Released
  • Updated
  • October 16, 2019
  • May 18, 2026

Features

aptihealth screenshot #1 for iPhone
aptihealth screenshot #2 for iPhone
aptihealth screenshot #3 for iPhone
aptihealth screenshot #4 for iPhone
aptihealth screenshot #5 for iPhone
🖼️Get Icon
Icons↘︎

About

Access high-quality mental healthcare for individuals aged 5 and up in New York State. Get matched with a licensed therapist and receive medication management if needed, all through convenient video sessions. Take control of your care with easy scheduling and personalized goal-oriented plans.

Video therapy sessions
Licensed therapist matching
Medication management
Personalized goal-oriented care
24/7 support
Easy scheduling and rescheduling
Show original description

What users say

See all reviews

What's New in aptihealth

6.3.0

May 18, 2026

This update introduces changes behind the scenes. Have questions for our team? Contact us at support@aptihealth.com.

More

User reviews

Terrible Support

Prescribers dont care about your wellbeing. Support isnt helpful. They'll let you go months without sleeping and will just say "sorry you're feeling that way" without doing anything to help.

Amazing

It helps with my anxiety and adhd. My counselor was really nice and supportive.She gave me lots of advice to help calm down my anxiety. Thank you aptihealth and Stephanie

Came out worse, then came in.

This was by far the worst for my anxiety and my depression. These guys show no interest and no care. It started out with my intake Diane. She asked me question and would not let me elaborate. She just wanted to get me done. I went into adjust my meds by the time I talk to my specialist nobody knew the reason why I was there, and then they tried to blame me and then my specialist tricked me with a question that made me lose trust in her. She literally lied to my face on purpose. She is so unethical my less my last schedule appointment lasted 15 minutes.
Show more

Horrible people

My experience with Aptihealth has been extremely frustrating. Their lack of accountability is evident in their failure to process necessary paperwork promptly, which has significantly hindered my mental health care. They consistently delay signing forms and fail to forward records as required. This negligence led to my denial for SSI benefits twice, as Aptihealth failed to send my records as requested. Even when appointments are made specifically for signing forms, they still don't follow through with sending them where needed. This delay in care undermines patients' progress and ability to get their lives back on track. Additionally, their attempt to bill my insurance for services they didn't even provide is unacceptable. Upon contacting my insurance provider, I discovered numerous complaints about Aptihealth. It's clear there are better options available, and I would strongly advise seeking alternatives.
Show more

I’ve been using Aptihealth for a full year.

I sincerely appreciate Aptihealth and my therapist Megan. She has helped me start a career and get my anxiety under control. Im blessed I found an AMAZING therapist that understands CBT and DBT. But it did take going through 2 therapists to find this amazing lady. The support staff are always fast to help any issues with medication, messages or changing appt times. Give it a real chance and advocate for a therapist that fits your needs. But you also have to do the work. Journal, workout, eat right and find a passion and purpose. God bless everyone stuck. I’ve been there. Talk therapy is life saving. Thank you Megan and Aptihealth.
Show more

User experience

🐞

Reported Bugs

2 issues

Red dot notification won't go away

Bug

Unable to access sessions

Bug

Requested Features

2 requests

Fix messaging page with autocorrect and cursor control

Feature

Improve password requirements communication

Feature

FAQ

What is aptihealth?

aptihealth provides accessible, high-quality mental healthcare services through video sessions for individuals aged 5 and older in New York State. It connects users with licensed therapists and can include medication management if recommended by a prescriber.

How does aptihealth work?

Users sign up through the app, answer questions about their needs, and are matched with a behavioral specialist who then pairs them with a suitable care team, including a therapist and potentially a prescriber. Care plans are personalized to achieve user goals.

What are the key features of aptihealth?

Key features include video therapy with licensed therapists, medication management if needed, personalized goal-oriented care plans, 24/7 support, and the ability for users to manage their own scheduling and assessments.

Is aptihealth free to use?

While the app itself is free to download and use, aptihealth accepts health insurance, and copays may apply. Specific costs will depend on your insurance coverage.

Who can use aptihealth?

aptihealth is designed for individuals aged 5 and older who are located anywhere within New York State. It offers convenient access to mental healthcare services regardless of location within the state.