aptihealth appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for aptihealth is 78 out of 100 points across 7 verification signals from App Store and developer data.

aptihealth User Reviews

Name: aptihealth
Rating: 4.5 (840 reviews)

aptihealth

aptihealth inc

💪 Health & Fitness

🏥 Medical

Customer Experience

Positive experience20.0% of reviews

Neutral0.0% of reviews

Negative experience80.0% of reviews

~ Based on 20 written reviews from the US App Store.

What users say

Summarized from real user reviews of aptihealth. Based on 840 reviews and a 4.5/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Medical app.

Positive things

💖Amazing therapist support
🤗Helpful for anxiety and ADHD
🙏Blessed to find a great therapist

Negative things

😞Terrible support and lack of care
🤬Unethical practices and deception
🤯Delayed care and lack of accountability
💰Overpriced and unauthorized charges

Is aptihealth Safe?

aptihealth appears safe based on user ratings. AppsHunter Safety Score for aptihealth is 90/100.

This assessment is based on 840 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.9% of ratings point to a safe experience

2.6% of ratings suggest some concerns

10.5% of ratings point to a risky experience

~ Based on 840 App Store ratings for aptihealth.

Is aptihealth Legit?

aptihealth appears legitimate, with a few gaps. AppsHunter Legitimacy Score for aptihealth is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Terrible Support

Prescribers dont care about your wellbeing. Support isnt helpful. They'll let you go months without sleeping and will just say "sorry you're feeling that way" without doing anything to help.

Sadie667

a year ago

Amazing

It helps with my anxiety and adhd. My counselor was really nice and supportive.She gave me lots of advice to help calm down my anxiety. Thank you aptihealth and Stephanie

Ilovedogsandfish

a year ago

Came out worse, then came in.

This was by far the worst for my anxiety and my depression. These guys show no interest and no care. It started out with my intake Diane. She asked me question and would not let me elaborate. She just wanted to get me done. I went into adjust my meds by the time I talk to my specialist nobody knew the reason why I was there, and then they tried to blame me and then my specialist tricked me with a question that made me lose trust in her. She literally lied to my face on purpose. She is so unethical my less my last schedule appointment lasted 15 minutes.

Where is the bullet?

2 years ago

Horrible people

My experience with Aptihealth has been extremely frustrating. Their lack of accountability is evident in their failure to process necessary paperwork promptly, which has significantly hindered my mental health care. They consistently delay signing forms and fail to forward records as required. This negligence led to my denial for SSI benefits twice, as Aptihealth failed to send my records as requested. Even when appointments are made specifically for signing forms, they still don't follow through with sending them where needed. This delay in care undermines patients' progress and ability to get their lives back on track. Additionally, their attempt to bill my insurance for services they didn't even provide is unacceptable. Upon contacting my insurance provider, I discovered numerous complaints about Aptihealth. It's clear there are better options available, and I would strongly advise seeking alternatives.

Bob_LaBlaw

2 years ago

I’ve been using Aptihealth for a full year.

I sincerely appreciate Aptihealth and my therapist Megan. She has helped me start a career and get my anxiety under control. Im blessed I found an AMAZING therapist that understands CBT and DBT. But it did take going through 2 therapists to find this amazing lady. The support staff are always fast to help any issues with medication, messages or changing appt times. Give it a real chance and advocate for a therapist that fits your needs. But you also have to do the work. Journal, workout, eat right and find a passion and purpose. God bless everyone stuck. I’ve been there. Talk therapy is life saving. Thank you Megan and Aptihealth.

Ocean Barbie Beach

3 years ago

Waste of time

I met with someone super fast then I haven’t heard anything since an it’s been weeks I was told in the appointment that I wouldn’t be on a waiting list an here I am on a waiting list I would give this place zero stars if I could I explained I was under a lot of stress an needed a therapist as soon as possible an still haven’t heard anything back if I was suicidal which I’m not but if I was I definitely would of been dead by now waiting for these so called therapist to help me definitely don’t recommend don’t waste your time at all

Luvy12804

3 years ago

Horrible experience

Tried doing this app to get a better experience with my mental health. First of all I did my insurance information and then soon after did my I intake. Its has now been over 2 and half months and I still have not got a care team. I was directed here from my in patient services and no longer have them cause I was going to use this. Now I have no medication no therapy and a waste of my time. What’s the point of doing a intake if your never going to find me a care team. They want your insurance information but looks like all they really want is something to bill to make money.

Zephyr948494

3 years ago

Fraud

Company is a bunch of scam artists. Used the app 8 months and during the initial set up I was asked for insurance information and when my insurance was accepted I was notified that I was covered, proceeded to use the app for treatment until the 7th month mark when suddenly I’m being told I need to keep a credit card on file or they will stop seeing me as a patient. Jump ahead another month and they’re sending me a threatening letter in the mail saying I have an overdue account and owe them a large amount of money in overdue copays that I never once received a single bill for but somehow they managed to get my address correct for a letter threatening me with a collection agency. Jump ahead 2 weeks and they’ve made an unauthorized charge to my account for over $200 which will now be getting reported as fraud. Find better treatment and help elsewhere from an honest company.

quick-nick

3 years ago

Red Dot notification won’t go away

KateHal951234

5 years ago

Response from developer

Hi there, We apologize for any frustration you have had and would love to connect to make sure your daughter gets into care. Please reach out to our team at support@aptihealth.com so we can locate your account and help. We value your feedback and look forward to getting in touch with you!

First session

I am currently sitting in my first session, which I began 10m early to make sure it was set up. My session began automatically counting down and is now 14m in without anyone showing up on the other side.

fjejwkwnd

5 years ago

Response from developer

Hi there, thank you for taking the time to review your experience with our app. We appreciate your feedback and apologize for any frustration you have experienced as a new member. Our team is investigating this issue and would love to support you further. Please get in touch at support@aptihealth.com so that we can locate your account and resolve any concerns.