Aqara Home User Reviews

Aqara Home
Aqara Home
Aqara Software Service Co.,Ltd.

Customer Experience

Positive experience41.4% of reviews
Neutral11.5% of reviews
Negative experience47.1% of reviews

~ Based on 1,480 written reviews from the US App Store.

What users say

Is Aqara Home Safe?

Aqara Home appears safe based on user ratings. AppsHunter Safety Score for Aqara Home is 94/100.

This assessment is based on 7,263 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.2% of ratings point to a safe experience
1.2% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 7,263 App Store ratings for Aqara Home.

Is Aqara Home Legit?

Aqara Home appears to be a legitimate app. AppsHunter Legitimacy Score for Aqara Home is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Another sub par app for an expensive purchase.

WHY are the apps for these “smart devices” always so lazy and poorly made. Not to mention annoying to use. This app logs you out CONSTANTLY and makes you log back in again for some reason. The app is designed in a way that makes it frustrating intentionally if you dont want to pay to be in their cloud service. I feel apple needs to implement a system where you are allowed to simulate devices in these apps so you can guage of using the app is going to be a nightmare or not. Then I wouldn’t have bought aquara devices and chosen something better suited to local home network usage with sufficient app support.
Show more

The Worst App

I bought into this app and company and purchase well over $2000 worth of hardware only to have it be buggy and shutting down constantly? The service is absolutely terrible from Aqara, you have to submit a ticket and the responses are rarely helpful.

App crashed

The sign in button is grayed out and unable to login .

Баги

Каждый раз предлагает мне обновить прошивку: доступна новая версия прошивки. Нажимаю обновить и пишет, что самая новая уже установлена.

Раздражает

Why bother?

So I can setup an Automation from Apple Home, but not from your own app unless I have a hub???

Aqara Needs to Hire the Ghostbusters!!

Too many Ghost and it is pain in the neck to be removing all times!!!

Crashes when adding new lock

The app keeps crashing when I try to add my new lock.

Mostly good with one major issue.

Home live view randomly stops updating and stays on last frame for one or more cameras at once until I restart it. Happens on multiple iPads so not just me. Please fix.

Cannot keep logged in on more than 1 iPhone

Logging in on one iPhone automatically kicks me off on another, super annoying.

No dark app icon

Missing dark app icon

Barely wants to work

Not a fun experience. Doesnt detect existing accessories. Lots of network errors. Pushing ai bs on us. Not good.

:)

Love it

Questionable product

Out of four sensors one did nothing at all. I threw it away bought another one. Amazingly that one doesn’t connect either. Obviously I won’t be buying anymore Aquara products.

Сигналы присутствия

Датчик присутствия через синхронизацию сцен и сигналов отображает присутствие ровно одну минуту. Раньше было всё нормально. Исправьте. Датчик FP2, хаб M3

Don’t buy

This is one of the worst device I have ever used.

I never get a notification when a package is left or if someone is at the door.

Oh don’t talk about trying to access the live video while being out of the house. It doesn’t load says failed to load.

I wanted a 24hr camera (and app), not a part time one.

I won’t be buying a Aqara product again. The doorbell and app are rather too partial to ‘Network Errors’ for my liking — which is a brilliant name for an error considering everything else on that network is working perfectly.

2 stars — because it’s a good product when it works. It just always likes to discover a Network Error whenever I need it the most.
Show more

Ios26.3

The apple home is now completely blurry and constantly stops and starts, nothing is getting recorded since the update

Latest version won’t open. Loads most of the way then crashes

Usually reliable app that works well, but, since the latest update, it won’t fully open.
Hopefully this will be fixed soon.
iPhone 14 running current version of iOS.

Latest version broke

Last update (4d ago) broke the app completely. Can’t even open app. It just crashes.

App crashes on launch

App used to be great…now can’t even launch app before it crashes. Aqara you need to fix this ASAP