Aqara Home User Reviews

Aqara Home
Aqara Home
Aqara Software Service Co.,Ltd.

Customer Experience

Positive experience41.6% of reviews
Neutral11.5% of reviews
Negative experience46.9% of reviews

~ Based on 1,472 written reviews from the US App Store.

What users say

Is Aqara Home Safe?

Aqara Home appears safe based on user ratings. AppsHunter Safety Score for Aqara Home is 94/100.

This assessment is based on 7,021 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
1.2% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 7,021 App Store ratings for Aqara Home.

Is Aqara Home Legit?

Aqara Home appears to be a legitimate app. AppsHunter Legitimacy Score for Aqara Home is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cannot keep logged in on more than 1 iPhone

Logging in on one iPhone automatically kicks me off on another, super annoying.

No dark app icon

Missing dark app icon

Barely wants to work

Not a fun experience. Doesnt detect existing accessories. Lots of network errors. Pushing ai bs on us. Not good.

:)

Love it

Questionable product

Out of four sensors one did nothing at all. I threw it away bought another one. Amazingly that one doesn’t connect either. Obviously I won’t be buying anymore Aquara products.

Сигналы присутствия

Датчик присутствия через синхронизацию сцен и сигналов отображает присутствие ровно одну минуту. Раньше было всё нормально. Исправьте. Датчик FP2, хаб M3

Don’t buy

This is one of the worst device I have ever used.

I never get a notification when a package is left or if someone is at the door.

Oh don’t talk about trying to access the live video while being out of the house. It doesn’t load says failed to load.

I wanted a 24hr camera (and app), not a part time one.

I won’t be buying a Aqara product again. The doorbell and app are rather too partial to ‘Network Errors’ for my liking — which is a brilliant name for an error considering everything else on that network is working perfectly.

2 stars — because it’s a good product when it works. It just always likes to discover a Network Error whenever I need it the most.
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Ios26.3

The apple home is now completely blurry and constantly stops and starts, nothing is getting recorded since the update

Latest version won’t open. Loads most of the way then crashes

Usually reliable app that works well, but, since the latest update, it won’t fully open.
Hopefully this will be fixed soon.
iPhone 14 running current version of iOS.

Latest version broke

Last update (4d ago) broke the app completely. Can’t even open app. It just crashes.

App crashes on launch

App used to be great…now can’t even launch app before it crashes. Aqara you need to fix this ASAP

App crashing

In the last update the app does open-it crashes instantly as soon as we open it

Crash-Zika

Unusable. Crash once you open it.

6.3.7 crashes on startup

Can’t use the app at all after this latest update!!!

App constantly crashes after last update

Come on testers - do better!

Latest version immediately crashes if WiFi is enabled on phone

There’s no way to contact support 🙄

Broken Apple HomeKit features on 4.5.45 firmware

I recently purchased Aqara G100 mainly for the Apple Homekit integration. So the device unit originally shipped with firmware 4.438 had all features working smoothly in Apple Homekit except for the flipping the image 180-deg that can only be done in the Aqara app. But, everything went downhill after I updated the firmware to 4.5.45 and lost all features such as Recording Audio, Night Vision, Spotlight. Who knows maybe more that I’m not aware of. So for just the Apple Home integration reason I rate this product as 1 Star. Maybe this is the direction that Aqara wants to go so that its products remain within Aqara app and not being controlled by Apple Home. In that, I must decline.
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DO NOT UPDATE ON IPAD

Updated to the latest version (6.3.7) now the app won’t open on my iPad, you get the splash screen then it quits back to springboard within a second, unable to view my cameras now, useless!!!

Not user friendly

App crashes constantly, very non user friendly, don’t want to have 6 digit pin to unlock and there’s no option to change that.