Multiple settings don’t work
The device is great. But the app says that offers the ability to set different schedules for different days. This is great. I live alone and don’t need it running on weekdays when I’m at the office. Unfortunately, when you try to set different schedules per day, the app overrides all of the schedules to reflect the same day/days. This makes me waste oil when no one is home or have to manually set it daily. This is literally the only thing the app is designed to do it and it fails.
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What happened?
I really have loved this unit, especially after having owned Scentiment units which let me down repeatedly. This unit is great and trouble free, however something happened with the app recently and I know have to make the pause 90 seconds or more. Bummer!!!
Not working after updating
This app is not an easy app to navigate. It’s frustrating and doesn’t always work the right way.
Aromadd Diffuser Is Great, but the App Needs Serious Work
I really like the Aromadd diffuser itself. The scent output is excellent, and once I found the right concentration setting, it gave my home exactly the fragrance experience I was looking for.
Unfortunately, the app is extremely frustrating, especially when creating schedules. I set specific start and end times for each day, select my concentration, press Save, and even receive a “Succeeded in modifying” confirmation. However, when I go back into the schedule, nothing actually saved. I tried multiple days and repeated the process several times with the same result.
For a system designed around automated home scenting, reliable scheduling is a basic feature that needs to work. The diffuser has a lot of potential, but the app experience does not match the quality of the machine.
Please fix the scheduling and syncing issues. Once the app works reliably, I would gladly update my rating because the diffuser itself is impressive.
Unfortunately, the app is extremely frustrating, especially when creating schedules. I set specific start and end times for each day, select my concentration, press Save, and even receive a “Succeeded in modifying” confirmation. However, when I go back into the schedule, nothing actually saved. I tried multiple days and repeated the process several times with the same result.
For a system designed around automated home scenting, reliable scheduling is a basic feature that needs to work. The diffuser has a lot of potential, but the app experience does not match the quality of the machine.
Please fix the scheduling and syncing issues. Once the app works reliably, I would gladly update my rating because the diffuser itself is impressive.
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Scheduling doesn’t work
You have 5 options to create custom schedules but guess what, none of them work. You can’t create specific days for certain schedules to run. Example if I want the weekend to be a long time than during the week, I can’t specify that. When you change one schedule it changes all schedule days and scent power.
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Does Not save schedules
You would think that since everyone is complaining about the same thing, they would fix it....
This is terrible
This app stopped working and so did the diffuser. Refuses to connect, app is terrible. Product itself is great but this app makes you wanna return it. My advice: keep looking, there’s better options with less stress. I’ve had this thing for 6 months now the problems just started occurring so beware.
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Absolute Garbage
The mobile app might be the reason this unit gets sent back. It will not save the schedules that I create. I cannot get it to save a schedule for weekdays, when we’re not at home as much, and weekends, when we’re spending more time at home. I create and save, only to have the unit to operate when it shouldn’t. Go back and look at the schedule and it’s totally different than the one I saved.
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Major overhaul
The app needs a major overhaul. It is not very intuitive to use. They should take note of other competitors apps like Pura. I suggest they pay an app developer to bring this app from 2000 to 2026 standards. The Aromadd system is great, but the app brings the product from a 5 star to a 2.
Set up an issue
Just got the diffuser and trying to register for the app without any luck. It won’t let me past the registration page so I have no idea if it works or not. Any help would be appreciated
Doesn’t work
The app no longer updates the diffuser so there’s no point in spending the money on a “smart” device.
The app makes this machine useless
The app for the machine does not work at all. It doesn’t save changes to the schedule and it constantly disconnects from Bluetooth. It makes the machine useless and a paperweight. I don’t recommend this product/app and if you are on the fence, return ASAP.
The app needs work
The device is great. But this app needs work. Nothing saves right. U make changes and nothing works. I can’t use the device because the app is in such bad shape.
Awful
Doesn’t save settings and loses bluetooth connection constantly
Worthless
Schedules don’t save. Every time you open the app, it’s basically like setting up a new account. Absolute trash.
I bought a magic diffuser and that thing works like a charm AND connects to Bluetooth and WiFi so I can control away from home (plus has great Disney inspired scents).
Save your money and invest in the real deal, not this knockoff piece of junk. I’ll be returning the diffuser asap.
I bought a magic diffuser and that thing works like a charm AND connects to Bluetooth and WiFi so I can control away from home (plus has great Disney inspired scents).
Save your money and invest in the real deal, not this knockoff piece of junk. I’ll be returning the diffuser asap.
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Can’t register
Just opened box and already have issues. Can’t register…. Just circles for a bit and then nothing!!!!!!
Horrible
I just bought it and the app doesn’t let me to register. Even following the crazy step by step.
Great customer service
I lost my key to open aromadd and I reached out to their customer service. Bella was quick, responsive and shipped a new key to my address promptly. Loved their service
The absolute worst!!
This honestly has to be one of the worst apps I have ever seen and used!
Schedule wont save
I dont understand how Amazon reviews are saying app works great because every review her says the same thing. The schedule wont save. Beats the purpose
