Exceptional service!
Have booked twice now, great app and online booking very easy. Lovely drivers. Coped with our flight delay too.
App fine, but taxis late/cancel.
App does the job but the way the company works is awful. When you book a taxi, it rarely turns up on time. The last two weeks I’ve had to wait for 45+ minutes and multiple drivers cancelling, and waiting for a new driver to be assigned. It’s frustrating and I’m booking for a vulnerable adult, so really poor. It’s a shame as lots of the drivers we finally get are really nice and good at their jobs.
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Waste of time
I used the app to book a late night journey from Bristol airport to home. The booking was confirmed & I took a screenshot to pass on to my fellow travellers. Payment was immediately taken showing the money went to ‘Ajdsl Taxis’. (Oh & it wasn’t cheap for a relatively short journey)! Flight arrived on time but the Arrow office claimed there was no such reservation & they had never heard of ‘Ajdsl Taxis’. They then said they had found a reservation from me for a different date!! The reservation had disappeared from the app on my phone but thankfully I had the screenshot as proof.
Just as I was thinking the app was a scam I was mysteriously ushered to a taxi with the only comment being it would be better if I booked via telephone in future & given a business card.
Just as I was thinking the app was a scam I was mysteriously ushered to a taxi with the only comment being it would be better if I booked via telephone in future & given a business card.
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Rubbish
Set up an account and needed to provide card details before they would let me book. They took £1.01 payment and then I found out I couldn’t book - it kept saying they had no availability.
I called them directly and booked. I asked about refunding the £1.01 fee and didn’t get a straight answer.
Rubbish app.
I called them directly and booked. I asked about refunding the £1.01 fee and didn’t get a straight answer.
Rubbish app.
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Terrible App
Allows you to book, and confirm pre-booking at a fixed price for journey home from airport.
When I went to the airport office for taxi home, they said there was no such booking and the fixed price was only an estimated price and had to pay an extra £2.50 ! A terrible company to deal with at LBA. I will never use them again!
When I went to the airport office for taxi home, they said there was no such booking and the fixed price was only an estimated price and had to pay an extra £2.50 ! A terrible company to deal with at LBA. I will never use them again!
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