Fix offline usage.
I get that verifying the tickets are valid and not duplicated or whatever is importance but rather than doing it every time I open the app, please do it once a week or in the background. If I open the so before bus gets here I get flagged as invalid if I wait till the bus arrives half the time I can’t load the ticket quick enough. To make it worse since 3G is gone there are so many more black spots and buses have sped giving free WiFi. I’ve had to walk miles to get signal on some darts, yet almost every day a girl/woman will get on the 576 bus say her phones dead and get a free trip. Like really. Double standards. I’ve paid yet no wonder travel is so expensive.
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Apple pay?
Still no Apple Pay functionality. Even though this is a “new” version. Other bus ticket apps have this functionality,
Also due to slowness in iOS realising that the Wi-Fi has disconnected the tickets can hang on activation. Other bus ticket apps work without connectivity.
Also due to slowness in iOS realising that the Wi-Fi has disconnected the tickets can hang on activation. Other bus ticket apps work without connectivity.
Needs to be faster and top up with Apple Pay
The app is too slow to launch and then activate or open a ticket. This is the primary purpose of this app. Optimising the number of seconds from app launch to QR code being on screen should be the primary goal of the developers behind this app as this can sometimes delay boarding the bus. Also, topping up the wallet needs to use Apple Pay. It’s frustrating to have to find a CVV number when it should be a single step with in-app Apple Pay. Also missing support for American Express.
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What happened?
I changed to this app so I had a better range of buses I could use. Today I opened it and it had been “updated”. Now I can’t use it. Here I am at the stop, and I need my card to enter the CVV code. The card that is linked to ApplePay on this device. The card I don’t carry because I HAVE IT ON MY PHONE. Back to the first app
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Takes a long time to open
Bought a monthly MCard, but quite often the app takes a while to load, or you have to close it down and try multiple times. Which often means holding up the bus or hoping the drivers will let you on and scan afterwards. Nearly been in a position where I’ve had to pay!
