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When trying to use the MCard app on a bus the apple wallet opens and tried to pay for a ticket. Seems to be no workaround. Would be helpful if the app could you operated from within the wallet.
Incompetent developers.
A mobile bus ticket app that doesn't work when there is a poor data connection is inexcusable. It cost my son money for a ticket already paid for or he's refused travel and misses college.
Please note there is a very common scenario where people have a mobile connection but no data either they have run out or the network is congested. You should recognise this situation with a time out and the open the app as if there was no connection at all. Your website states the app works with no connection for logged in users for up to 5 days. This is not the common user experience given the most common "connection but no data" scenario above.
Please note there is a very common scenario where people have a mobile connection but no data either they have run out or the network is congested. You should recognise this situation with a time out and the open the app as if there was no connection at all. Your website states the app works with no connection for logged in users for up to 5 days. This is not the common user experience given the most common "connection but no data" scenario above.
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Add Apple Pay!!!
No Apple Pay, isn’t very convenient when buying tickets!
A
Every week or so I have to login and when I enter my correct username and password it doesn’t let me login and I have to reset it every time. I’m losing money because you can buy cheaper tickets in bulk on the app but by the time I open the app to use them I can’t login
Fix offline usage.
I get that verifying the tickets are valid and not duplicated or whatever is importance but rather than doing it every time I open the app, please do it once a week or in the background. If I open the so before bus gets here I get flagged as invalid if I wait till the bus arrives half the time I can’t load the ticket quick enough. To make it worse since 3G is gone there are so many more black spots and buses have sped giving free WiFi. I’ve had to walk miles to get signal on some darts, yet almost every day a girl/woman will get on the 576 bus say her phones dead and get a free trip. Like really. Double standards. I’ve paid yet no wonder travel is so expensive.
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