Useless
Total waste of time… app does not work.
Great customer support
Accidentally bought 2 tickets for my journey. Needed to call the TSY office for a refund. Call was answered quickly and professionally, and the issue was resolved after a short wait on hold and a quick chat to a rep.
Useless app
I’m not a regular bus user but decided I might give the bus a try so downloaded this app to get some information the journey planner bit is quite good . But there are no bus fares for individual one way or return tickets absolutely ridiculous that you can only buy a day rover or more . I’ll stick with the car or taxi then
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Update makes app worthless
Recent update totally changes the planner mode making it impossible to follow and use, removed telling u the time of the trams and arrive times and instead forces a map system that no one asked for. App is worthless now and whoever designed the update must not have a brain and whoever approved the update must have zero business sense whatsoever.
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Glitchy and poor usability
Not sure what’s changed recently but the search for live departures used to work well, you could opt for ‘use my location’ but that seems to have disappeared. Instead you can type location but it doesn’t serve up nearest geo results so it’s gone backwards there in terms of development. It repeatedly asks you to allow location but doesn’t use cookies to store it. You can’t access log in details so if you need to reset password good luck. Won’t be using anymore as a journey tool, will attempt to use the timetable qr scanned links instead. Really poor.
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