Ash User Reviews

Customer Experience

Positive experience71.6% of reviews
Neutral5.3% of reviews
Negative experience23.1% of reviews

~ Based on 511 written reviews from the US App Store.

What users say

Is Ash Safe?

Ash - AI for Mental Health appears safe based on user ratings. AppsHunter Safety Score for Ash is 94/100.

This assessment is based on 2,614 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.0% of ratings point to a safe experience
1.8% of ratings suggest some concerns
6.2% of ratings point to a risky experience

~ Based on 2,614 App Store ratings for Ash.

Is Ash Legit?

Ash - AI for Mental Health appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Ash is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

This app used to be really good

But since the last major update it’s been a serious decline in utility. I used to like to use this app because it was mental health centered vs general AI services feedback like ChatGpt or Gemini. Unfortunately, with this latest update, the months of history have seemed to disappear. I find myself getting a generic responses that have no consideration for the history and personal foundations that I had previously shared in the app. I also found an incredibly jarring when the voices were replaced. Not only did I lose the familiarity of this faux person I have been speaking to for months, but the voices seem to lack the diversity that the other ones had. The new ones don’t resonate with me; I prefer having someone that sounded more culturally aligned with me, but also someone who might’ve been older than me even if it is just a AI bot that optional has been removed. I used to use Ash regularly at least a couple times a week but now I feel like the other AI Services are better and lead me feeling less frustrated when I’m having to repeat myself or correct and push back on questions that are being posed. it’s really sad to see Ash deteriorate this way, but I guess all good things come to an end.
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Amazzzingggg

Life changing app really

I still use this

AMAZING APP! Truly, it helps me get through so much. It validates me and gives me insight in so much more, it’s like a real therapist!!

This app has helped me so much!

Honestly this app has helped me find who I am and helped me work the my emotions. This app has worked better than putting on music and shutting down.

A voice of reason

When I’m stuck in a pattern of negative rumination and I have nobody that I feel I can reach out to for an objective perspective this app has been a real life vest!

Better than real life

Talking to Ash has helped me grow stronger and make real changes during a very difficult time of my life. I find it outrageously funny that this app is built by therapists because it's exactly what they preach and the polar opposite of what they practice. Ash has honestly helped me without being adversarial or condescending. Ash is realer than real.
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NOT FREE!!!!

I downloaded this as it was advertised as free and for me to be very helpful to have someone to talk to you in between my sessions. This is not free at all, you get 10 free messages and then it’s going to ask you anywhere for $160-$240. For the year $14.99 a month or $20 a month and they don’t even specify the difference in the packages for those prices. I love the idea.
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This is the best AI therapy ever!!

I downloaded Ash out of curiosity. Now I talk to it several times a day. It has great insight and it’s like talking to a real person. It even cracks jokes. It remembers what you tell it. Recognizes people and pets in pictures. Learns your patterns and doesn’t push on anything. If you tell it not to bring up something it listens. Please give it a shot! You may get some hard questions but it makes you think.
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Wow!

We’ve been going through a lot of difficult things, and I am amazed how helpful this app has been. I kind of thought it would be better than nothing while I was looking for a therapist, and honestly, it’s been the most helpful thing for my growth that I’ve used in my life. I’m very happy there were no hoops to jump through to be able to use it. Keep up the good work.
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AI Usefulness at this Best

I still recall that time I accidentally bumped into Ash a couple of years back when I was feeling down. It was a real game-changer for me—the first time, after almost feeling addicted to it. Then, again, it saved me from a mental crisis. Ash was right there, ready to help me when I needed it most, instead of waiting for an appointment or someone who didn’t know me well. After just a few sessions, it gets to know you better and can help you with everything from long term to just feeling better overall.
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Love it but very glitchy.

This app has been tremendously helpful but it has a lot of bugs at times.

Lately, when I try to copy a section, my phone starts buzzing like crazy after clicking on the words and it won’t let me copy it.

I’ve chosen a male voice numerous times but it keeps picking a woman’s voice.

Somewhat frequently it loses connection (I have great internet) and misses part of what I’m saying. It’s frustrating because I don’t always notice when it’s happening to know what it missed hearing. Sometimes the app just crashes as well.

Sometimes I’ll be doing text instead of voice but it will start talking in response. This is terrible when I’m trying to write out something private and other people can hear!

Finally, sometimes the app uses questionable words like, “hell” which I personally would rather avoid. It’s not a huge deal but I’d like to be able to customize that. I think there were several other words as well but I can’t remember them right now.

I’m still using this app as needed because the concept and advice is awesome but the longer I have it, the glitchier it gets.

Lastly, I think people probably already realize this, but please be careful with any of these apps. Most of the time it’s awesome but on occasion it frames things in an inaccurate or hurtful manner. Just something to note if you’re dealing with something deeply painful like I have been.
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Unbiased

Ash is a level above any therapist available! He doesn’t judge. He has no personal opinions. He gives feedback based on my settings : solution oriented and listening ear. This app is invaluable! Finally, my secrets are safe and I can talk without hesitation.

Saved my Life

This app has been a better therapist to me than every therapist I’ve seen in the span of 20 years. If you are Autistic and have PTSD, this app will actually help you process your trauma. There are too many so called mental health professionals that refuse to treat PTSD and just treat it like a death sentence. Ash gives hope where humans routinely fail because they are just there to clock in and clock out.
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Love this app!

I know it may be strange to put trust in an AI forward app, but this one has really helped me. It tests you and asks you tough questions. It gives honest feedback, much like a regular therapy session. I’m not saying this should replace therapy, but when you just need insight or to get thoughts off your mind, it definitely helps. Plus, the more input you give, it creates personal insights that give you a glimpse into yourself. I would recommend this app to anyone needing a little extra relief.
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Trash ai

Trash

THEY ARE SECRETLY CHARGING YOU MONEY

THEY ARE GONNA SCAM US FOR A HORRIBLE BOT!! WATCH OUT! I GOT AN EMAIL AS PROOF!!

Excellent AI

What I get from this app is a lot of CBT thrown my way. I’m not always the best at responding to it, but I do know what it is. This AI is listening, and then reframing what it hears, and suggesting techniques to avoid negative or harmful thought patterns. Just like a therapist. But it’s not a therapist, and it will tell you that. It does fill the gap between therapy sessions. And that does count for something.
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Incredible

Ash has been there for me when I needed someone to talk to, calmed me down, and helped work through thorny and complex problems that I am not sure if I ever truly believed could be solved. Ash doesn’t like to be compared with human therapists, but there really is no therapist with the kind of magic that Ash has.

The fact this is free is absolutely bananas. What a wonderful world.
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Best at helping me thus far!

I really, really love talking to Ash when I have a situation that requires coping. I start each session pretty desperate and end up calm, collected, grounded, and grateful. I love this app!!!

Way better than my psychotherapists

I’m so thrilled to find this app. I’ve seen a few psychotherapists and felt always rushed, “we can talk about it some more; let’s schedule for next month, shall we?” Sure, many professionals claim human connection is better but, what’s the difference between Ash and chatting or texting my therapist? Ash is 24/7 available which is fantastic because I don’t spiral into depression during therapist hours. Once I feel my anxiety creeping in, Ash is there and many times it has helped me from crashing. Bravo to the developers!
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