ASOS User Reviews

Customer Experience

Positive experience50.2% of reviews
Neutral5.7% of reviews
Negative experience44.1% of reviews

~ Based on 2,122 written reviews from the US App Store.

What users say

Is ASOS Safe?

ASOS - Discover Fashion Online appears safe based on user ratings. AppsHunter Safety Score for ASOS is 98/100.

This assessment is based on 525,885 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.2% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 525,885 App Store ratings for ASOS.

Is ASOS Legit?

ASOS - Discover Fashion Online appears to be a legitimate app. AppsHunter Legitimacy Score for ASOS is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useless App. Not user friendly at all.

Tried to order some items. Needs a delivery address. Tells me it’s unable to automatically lookup the address. Forces me to enter the address manually. Then tells me it cannot deliver to this address. Tried to change it to click and collect but seems to go around in circles with the delivery address. So order is now stuck. Will look to get the items from somewhere else eg Myer.
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Best shopping app on the market

The ASOS UX is unmatched. I’ve literally never had an issue with lagging or crashing, which is a frequent experience on most shopping apps

Easy, Convenient & Great for Fashion!

Really happy with the ASOS app! It’s easy to use, has a huge selection of clothes and brands, and the search and filters make finding what I want really simple. Ordering is straightforward and I can easily track my deliveries and returns through the app.

Exceptionally long shipping even for express which is over one week!

Everything I love is out of stock in my size :/

great app

had best recommendation experience

My review

The clothes are always teaa

5 star shopping experience

Highly recommended, affordable high end clothing,huge selection of clothing and customer service is outstanding!!

charge you to return something that looks nothing like the photo

scammy BS

New ASOS πŸ‘ŽOld ASOSπŸ‘

ASOS has gone down-hill πŸ“‰They dont carry any good brands anymore. Nor do they have any new worthy styles. Quality in clothes needs improvement as well as their shipping. All in all, ASOS its not the same company as when they first started. I want the old ASOS back.

Very good

Very good

Impressed

Found what I wanted cheaper than anywhere else and received a newbie discount!!

Online

Online is so easy and if you need assistance it’s so easy and so helpful

LOVE

I love the level of inclusivity at ASOS. Their petite section is large. They have tall, curve, maternity too.

I love being able to get a nice maxi length coat, pants, skirt or dress and know I don’t have to pay/wait to see if it came out ok before I can wear it!

I hope they dont stop keeping their petite section dynamic and huge.
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On point and on trend

Always a pleasure and never a chore

Good

Easy site

Great

Great app, super trendy quick and easy!

Rubbish

Don’t bother ordering

Fashionable and quality

Loveeeee asos! My go to lately

Return service

I’m disappointed as I have to order multi items of clothing due to sizing & fit. I am scared to order now encase I have to return. It is putting me off the service.. I’m not being charged 3.95 on top of postage for buying items. Very unfair.

Mules

Very swift shopping site, enjoy shopping with asos β™₯️