ASOS User Reviews

Customer Experience

Positive experience49.8% of reviews
Neutral5.9% of reviews
Negative experience44.3% of reviews

~ Based on 2,033 written reviews from the US App Store.

What users say

Is ASOS Safe?

ASOS - Discover Fashion Online appears safe based on user ratings. AppsHunter Safety Score for ASOS is 98/100.

This assessment is based on 523,837 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.2% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 523,837 App Store ratings for ASOS.

Is ASOS Legit?

ASOS - Discover Fashion Online appears to be a legitimate app. AppsHunter Legitimacy Score for ASOS is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing App.

Best for shopping. Easy to navigate and user friendly

Always a great shop!

Love looking and easy to use website, fast delivery & always good quality

Great fit and fast delivery ๐Ÿ˜

I ordered a dress for a weekend party. The online size chart was very accurate. The material feels soft, looks just like the photos, and the item arrived two days early. I am very happy with my purchase."

Review

ASOS is great. Ordered presents off here and it came next day, reasonably priced and great customer service

4 Stars

Beautiful all around clothes. Love them.
Please note- can we have some clothes in โ€œMidiโ€ length. Not all Maxi. Iโ€™m 5ft 3ins

Superb

Good goods

Size guide

Size guide needs to be updated, lots of items are now coming in smaller then previously. This makes return rate high

Me encanta ASOS

Sus diseรฑos preciosos con un ajuste espectacular

Online reviews tell the full story

Reasonable experience until you hit a problem, then zero support and braking the UK trading laws. Check trust pilot before you use.

Ordering experience

Such a wide range of clothes, so reasonably priced and theres always a sale! My daughters love ordering off there and we exclusively use asos for all clothes and makeup shopping! Thanks ๐Ÿ˜

Mr

ASOS never disappoints. Their website is easy to navigate and they always have a lot of options. Their prices are unbeatable.

New find

I like this app real nice street wear

Terrible!

Brand of asos - the quality is abysmal. Refunds are a problem and frankly it is not fit for purpose.

Shocked

I love asos but I am so disappointed with the courier service they use. I paid for next day delivery which should have been Friday. Paying for this service means next day. I had an appointment on Saturday and they left a card advising they have taken the item back. They could have given it to a neighbour or left it in a secret location. Other services do!!! Well I have an event and no dress. This has ruined everything. So never again will I be using the app or the shop, unless they change their courier service. Next day is next day, donโ€™t advertise it if you canโ€™t deliver. Very upsetting.
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Cheated

Paid for premier membership ยฃ10 to get next day delivery but ended having to pay for it anyway. Would like a refund of ยฃ10 please.

ASOS review

A great shop to browse and order garments of my choice at a very reasonable price

Excellent app

ASOS app never fails me. Very easy and effective to use. Ireally enjoy shopping on this app. Itโ€™s worth the download.

New to asos

So easy to use .. plus able to use Clearpay is a added bonus

The new search experience

The new search experience is restrictive when a user makes a search only 2 or 3 items display itโ€™s suggesting not searching this frustrates a customer. Asos needs to either fix this or revert to the previous search experience . This is my experience on mobile I donโ€™t know if it behaves the same on desktop
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Mrs Lisa

Great selection of brands, easy returns process, asos own brand great quality. Delivery is my only negative. Depending on which company they select for items. It can be a long wait. One of my fav places to ship