Atom User Reviews

Customer Experience

Positive experience39.5% of reviews
Neutral7.1% of reviews
Negative experience53.4% of reviews

~ Based on 337 written reviews from the US App Store.

What users say

Is Atom Safe?

Atom - Movie Tickets & Times appears safe based on user ratings. AppsHunter Safety Score for Atom is 98/100.

This assessment is based on 180,570 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.2% of ratings point to a safe experience
1.0% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 180,570 App Store ratings for Atom.

Is Atom Legit?

Atom - Movie Tickets & Times appears to be a legitimate app. AppsHunter Legitimacy Score for Atom is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

SCAM

Do not use !! We used it cus of tmobile ! This place is a scam. They ruin your night !

Would be nice if it worked

I liked the details of the theaters and the special attributes of each screen. Every time I tried to actually reserve tickets it would error out. Restarted phone, reinstalled app, no help. Even better, it would then mark those seats as unavailable, so each time I had to select worse seats!

I had a promo for seeing Spider-man if I used Atom.

I decided it was better to actually have tickets, so I used Fandango.
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Let me change seats

Why can’t I change seats without needing to rebook? Lost my promo code use

Easiest to book, great perks

By far easier and faster to use than other apps and free tickets frequently! Thanks Atom!

Cancelled tickets day of

I never use this app bc of past experiences. I broke down to use my TMobile Tuesday perk and bought a spiderman ticket a week before the movie. The day of, I receive a text saying my ticket was successfully cancelled and I'd get a refund. Customer service was unavailable via phone or chat. Had to pay triple for the ticket. I do not recommend this app.
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Purposely glitching

Doesn’t let me add tickets for the screening I want but for any other one it somehow does.

Tickets cancelled

Very difficult to reach help and tix cancelled for no reason. Billed full price not discount after $5 codes

Annoying useless glitchy app!

Don’t waste your time trying to book using Atom app!

Terrible customer service

I purchased tickets as a guest and never received an email with the tickets so I couldn’t access them. I even clicked the “email ticket” button three times. I sent three emails to the customer service team and never received a response. The AI customer service bot just redirects you to unhelpful FAQ’s. As long as you never need anything from anyone the app works well but not worth it if you can never receive help for an error committed on the developer side.

UPDATE - the customer service ticket finally went through and they said they would email the ticket and never did. So I lost money on two tickets because I couldn’t access them. Then they sent me an insulting “case closed” email. Never using this service again.
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👍🏾

👍🏾

Useless app

This app charges you for tickets like it’s not free to buy them at the theater in advance. Theaters should not be charging fees to buy tickets for their movies. This is why movie theaters are going out of business.

Terrible

It was so bad trying to navigate this app. Save yourself the trouble. I had a coupon code, was checking out and being met with countless errors and then when I finally got to the end it said that my tickets were pending. 10 minutes later it said that the tickets were not reserved. I tried again using the coupon code and it said that it was no longer valid. Terrible app, never using this
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Refuses to load , not my WiFi

I’m trying to buy a ticket and it refuse to load , with 4 bars of service and won’t load on WiFi , consistently get a error

purchase ticket

having issue with the speed when ordering tickets. the tixket was charged and later said it didn’t get the ticket

Worst app and website I have ever used

I will probably never buy another ticket off of this app. Me and a few people were going to go to a movie and no one could get the app or website to work. It crashed repeatedly and then said the tickets we selected weren’t available so we waited a bit and then they showed up on the seat map again and then nothing would load. We were in an endless loop for over an hour and finally gave up on atom and just booked from the movie theatre
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WONT LOAD

Trying desperately to buy a Spiderman ticket and this app will NOT LOAD! Keeps telling me to “Try Again” Tmobile customer not getting to take advantage of the $5 movie tickets!!! :( :( :(

Doesn’t Load

This app can’t even load a seatmap even when there is nothing wrong with my Wifi or cell service. It continually gives me an error message. Even when the seat map finally loads and I try to reserve the seat it gives me an error message.

Super slow

Super slow app, it has nice features tho

Doesn’t work

Can’t load any tickets app sucks with deals and promos as well

Very low responsive app

As today I wanted to buy tickets for Spiderman: Brand New Day and the app is so bad and don't response when clicking to the time slot, then when opening seat map.