Great except for one feature
I really like the aura app and how convenient it is to upload photos, particularly the fact that I can see which photos I have already uploaded. However, the frame displays a “frame offline” message when it is not connected to internet. The message cannot be turned off, unfortunately. Other than this one issue, aura is great. I wish they would allow it to function offline!
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BBVM128
Ok, but many reboots
10/20/2026: still all the previous issues, plus I agree with some other folks that we tend to see many of the same photos repeatedly, then reboot and repeat.
8/17/2026: latest bug, even though it’s on a 6AM wakeup it won’t unless I provide enough light. I’ve rebooted, so that’s not the issue.
8/8/26 update: Frame is still buggy, too many reboots/update checks. Plus now we notice sone videos stop loading & won’t play, or just don’t load. And many recent uploaded photos and reels never show up.
It’s been entertaining, BUT it reboots too many times during the day. Very annoying. Why check for updates everyday, multiple times each day. You folks control the feed, so why not SEND an update when available? And, IT IS NOT A WIFI OR NETWORK ISSUE! Everything else connected to our network works fine!
8/17/2026: latest bug, even though it’s on a 6AM wakeup it won’t unless I provide enough light. I’ve rebooted, so that’s not the issue.
8/8/26 update: Frame is still buggy, too many reboots/update checks. Plus now we notice sone videos stop loading & won’t play, or just don’t load. And many recent uploaded photos and reels never show up.
It’s been entertaining, BUT it reboots too many times during the day. Very annoying. Why check for updates everyday, multiple times each day. You folks control the feed, so why not SEND an update when available? And, IT IS NOT A WIFI OR NETWORK ISSUE! Everything else connected to our network works fine!
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DDennyCL
age rate
why is it 16+ some people like me have parental controls so please lower it
HHi!!!!!!!!!!😭🫸
Need to play by selected activities
We urgently need the feature that can allow users to prioritize which activities to show!!!!
Our use case and I believe so many people feels the same that: after each family trip, everyone uploaded their photos, we would be so motivated to use the frames to review everyone’s experience together. It’s so dumb the frame still play old or random pictures, that’s a really bad experience. Please prioritize to fix!!!!
Our use case and I believe so many people feels the same that: after each family trip, everyone uploaded their photos, we would be so motivated to use the frames to review everyone’s experience together. It’s so dumb the frame still play old or random pictures, that’s a really bad experience. Please prioritize to fix!!!!
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Dddssiiggnneerr
Aura dictates placement
Beware if you update your internet to fiber because the Carver frame is VERY picky where place it and it does work if the 5G channeling kicks in. It shuts down and doesn't come back up on its own. Bought it for my wife for Christmas last year and never got it to work consistently where see wanted to place it. Waste of my money!! Oh, and all their customer service is via chat and email. No human to talk to.
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RDRI dg
