Do Not Buy These Products
Purchased a photo album display from them, and it was going great until they switched their business into a subscription model where you have to subscribe to add more photos to the display. This is trying to replace a picture frame that now charges you monthly if you want to add more photos. Highly recommend looking elsewhere.
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Great support from Lou
Had an issue connecting to an older frame and they provided great support to resolve the issue
Jerry
Jerry
Subscription
Frame and app are good. The subscription model they implemented after I had the frame for a year or two stinks. Suddenly, I had to delete pictures or enroll in their subscription at $20 or $30/year. The new Basic Membership (free) is very limited. I switched to Aura digital frames and put my Nixplay (with the few picture it can display with a Basic Membership) in the basement.
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Underhanded…
…some might even say crooked.
How can I give 0 stars? At first, we loved our Nixplay frames, but they are now crippled as a result of the new egregious business model. I gave a couple as gifts. What a mistake. Now can't update their albums or add photos. The lame responses from Nixplay all say 'thanks for the feedback'. They could care less about our feedback. Thanks, but no thanks -- no more money from me.
How can I give 0 stars? At first, we loved our Nixplay frames, but they are now crippled as a result of the new egregious business model. I gave a couple as gifts. What a mistake. Now can't update their albums or add photos. The lame responses from Nixplay all say 'thanks for the feedback'. They could care less about our feedback. Thanks, but no thanks -- no more money from me.
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Help our NIXPLAY screen is frozen
We’ had & enjoyed NIXPLAY free for years, We agreed to 7 day trial ( that would lead to year charge $29, but when I entered new pictures as I’ve done before, I did not see them on NIXPLAY screen , when i tapped on one picture that I had ‘entered’ the screen froze, please help, karen
