Aura Frames User Reviews

Customer Experience

Positive experience62.4% of reviews
Neutral12.2% of reviews
Negative experience25.4% of reviews

~ Based on 688 written reviews from the US App Store.

What users say

Is Aura Frames Safe?

Aura Frames appears safe based on user ratings. AppsHunter Safety Score for Aura Frames is 96/100.

This assessment is based on 27,069 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.6% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 27,069 App Store ratings for Aura Frames.

Is Aura Frames Legit?

Aura Frames appears to be a legitimate app. AppsHunter Legitimacy Score for Aura Frames is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Family Love

My Daughter in law bought me one, then I bought my Mom, Sister and friend one.
Then my brother and another friend and my two children bought one and WE ALL LOVE THEM!
I just got a posting of my grandson that I will now update to everyone’s frame.
FANTASTIC!!

Missing brightness control and albums

What the title says.

Great but needs playlists feature

This is a great product and would get 5 stars. But it baffles me that there is not a settling on the app to configure independent playlists or slideshow customization. Otherwise you always have to cycle the same group to photos.
Please add enhancement to enable multiple album/slideshow configurations.
Show more

We love this

The photo frame is terrific and the app is easy to use. Inviting others to add photos is a great feature that works well and is easy to do. Inviting others to add photos is a bit confusing at first because multiple connection options are available, but that was quickly solved. The whole setup was done in less than 30 minutes and we had photos loading right away- and some new ones almost every day.
Show more

Insane battery consumption and overheating

The app heats up my 14pro like nothing else becomes too hot to touch after 5 min of use and drains about 10% of battery. At a point where I no longer can add more photos because the app damages my phone.
In addition can’t turn off Live Photos no matter what I do once I come back Live Photo is still enabled.
Such a bad app for such an expensive product don’t buy and go for the cheaper versions!
Show more

Nice

Works great

Simply the right choice

I am so impressed with how the unit works and displays the pictures

Family Connection

It is a great way for our family to stay connected even with life being so busy. Easy to use!

Easy setup with suggestions

This was very easy to setup and get running in just a few minutes. My pictures on my phone already had captions and it would have been nice to import them.

Wonderful Reflections of Life

Easy to use & brings immense joy & great conversations

Lots of reboots

I am having to unplug/ plug back in several times a week lately. Getting a “frame offline” message, yet nothing is wrong with my so-do. I really love this frame, but it’s become very frustrating

Love memories

Loading sometimes they do not load.

Love the app and caption feature

If I can be fussy, I would love the same ‘add caption feature’ from my phone’s photo share flow. It’s just so much quicker to send my photos to Aura frame from Photos app. And how about suggestive tags to help add captions?

Family, near and far

My son’s family gifted us the Aura Frame. We have had digital frames before, but never like this one. The look is nice and simple to make the photos stand out. I bought a frame for my son’s home and my mother has a frame. We can add photos and I can see my granddaughters grow in each of the photos. So, being far away is easier to tolerate when I can see their lives unfold. It is the best gift for family, near and far.
Show more

Dark Patterns & Misleading Claims

The company advertises “Unlimited Photo Storage”, but deliberately left out any kind of photo management features in the application, to disincentivize actually using that storage. Anything over a couple hundred photos is a complete disorganized mess of files, with no way to filter out duplicates or organize.
Show more

Bad

Started showing in different language and I can’t get it back to English

Ok, but many reboots

8/17/2026: latest bug, even though it’s on a 6AM wakeup it won’t unless I provide enough light. I’ve rebooted, so that’s not the issue.

8/8/26 update: Frame is still buggy, too many reboots/update checks. Plus now we notice sone videos stop loading & won’t play, or just don’t load. And many recent uploaded photos and reels never show up.

It’s been entertaining, BUT it reboots too many times during the day. Very annoying. Why check for updates everyday, multiple times each day. You folks control the feed, so why not SEND an update when available? And, IT IS NOT A WIFI OR NETWORK ISSUE! Everything else connected to our network works fine!
Show more

Loving it!

I enjoy this frame so much it is amazing especially when you have children and grandchildren who live out of town

My Aura

Wonderful the whole family are adding photographs which is great

Photo lock up on screen

Basically I bought the Aura to see pictures. Over the last couple of weeks the pictures come up but lock up and I have to pull the plug to reset the Aura. I contacted Aura by email and they said they would reset my Aura hopefully solving the problem, and it didn’t. I would like to talk to a representative hopefully solve this problem. Based on my current issue I can’t refer Aura to any of my friends or associate.
Show more