Aura User Reviews

Customer Experience

Positive experience45.4% of reviews
Neutral8.0% of reviews
Negative experience46.6% of reviews

~ Based on 1,007 written reviews from the US App Store.

What users say

Is Aura Safe?

Aura: Security & Protection appears safe based on user ratings. AppsHunter Safety Score for Aura is 94/100.

This assessment is based on 103,101 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.3% of ratings point to a safe experience
3.0% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 103,101 App Store ratings for Aura.

Is Aura Legit?

Aura: Security & Protection appears to be a legitimate app. AppsHunter Legitimacy Score for Aura is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Surprised

It does take time to remove spammers/scammers and personal information off the web…as well as the dark web. AURA is AWESOME AND WORTH EVERY DIME!

Not as advertised

It helped guide me on where
to submit a few data removal requests, but otherwise it didn’t do anything for a week.

Peace of mind

Well worth it

Just ok

I have tried several times using it on American Airlines when connecting to their in flight WiFi and it never works.

Spam

Not very good at data removal

Wouldn’t buy

Need to cancel but can’t find out how. The app messed up my Mac, and isn’t useable when banking which is the whole reason to have it.

Terrible

Way to strict and changes random settings like auto correct and text sizes for no reason

Is this for real?

I’ve been waiting for days for an email detailing the service I’ve paid for and how to best utilize it for my family.

Seems to be working

Seems to be working so far. I’ll Google my name and see fewer and fewer results.

Cost

I believe this app is not working I am still getting calls and my info still out on the web

It’s better then most

The app doesn’t do everything it promises. I still have spam callers calling me for a business I’ve never owned. I wish they would fix this issue.

I need more help

My vpn comes right back on when I try to turn it off. Other sites find my stuff on the dark web, this one says I’m safe. Phone’s in talahasse and Miami. Far N and far S of me have access to my phone it seems. Aura hasn’t done anything about this. So far not impressed

Great Customer Service

Stephanie was amazing and helped me through the entire process. Would recommend to anyone based on the costumer service

“We sent 0 removal requests this month”

Yeah, I could tell. I just sent 3 reports today. This app isn’t worth your money.

Great support

I have Aura through work and when I got an alert that someone tried to open a credit card in my name I was able to speak with someone for guidance on additional measures I could take to ensure I’m protected. The assistant was warm, informative, and very helpful. I’m grateful to have such an awesome resource!
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Updates on iPad

Impossible to do the updates! Need to sign out of aura, sign in again. Sign out of the app update, sign in again. It goes on forever.

Damaged laptop if you decide to leave

So I had gotten a package to remove all traces of myself from the Internet and darkweb because I had a stalker. Not only did my stalker find me, a new stalker found out where I lived, if I lived alone, how old I was… etc. I then turned on THIER VPN and did a quick google search on myself. Lo and behold I found myself on SEVERAL websites. I turned off the VPN and I disappeared. I contacted AURA they told me how I can remove it off the websites. This is what I paid them to do. Why am I doing it? They gave me a run around, blaming me for something(I don’t remember what) then finally completed getting my information off these websites. Since my contract was completed, I decided not to renew. And that’s when my computer that I loaded AURA on stopped working. I attempted to remove AURA and AURA was deeply ingrained in my system I had to do a clean sweep and do a complete restore to remove any trace of AURA. If you look on Apple community… apparently it’s very common occurrence for AURA to mess your computer up if you discontinue their service… buyer beware!
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Meh

So I’m playing a game that needs Internet boom I get disconnected no warning no nothing. This app has a bug that they’ve never fixed. Don’t even start to say go onto the settings and turn on notifications cause it doesn’t have it.

This site does not work

For some reason, my phone keeps wanting me to update to get any type of information. I’ve updated three times I’ve clicked on the link three times and still cannot Get the information that I need. I pay a lot of money for this service and I’m not getting anything. I just wanna see my credit score.

WORST APP EVER!?

I thought it would keep my kids safe but it just kept glitching them! My eldest wanted to redeem her roblox gift card and I had to do so much for 5 dollars!!!