Aura Reviews: Is It Legit?

Customer Experience

Positive experience22.7% of reviews
Neutral6.1% of reviews
Negative experience71.2% of reviews

~ Based on 132 written reviews from the US App Store.

Is Aura Safe?

Aura: Wellbeing Copilot appears safe based on user ratings. AppsHunter Safety Score for Aura is 92/100.

This assessment is based on 2,232 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.0% of ratings point to a safe experience
4.3% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 2,232 App Store ratings for Aura.

Is Aura Legit?

Aura: Wellbeing Copilot appears to be a legitimate app. AppsHunter Legitimacy Score for Aura is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Be Careful!

I signed up for a 1 week trial & canceled before the end of the free trial for reasons unrelated to the app. However, that did not stop Aura (listed as Aura Medical Group PC) from billing my card, which I realized after my CC company asked me I’d approved the purchase. When I checked the Aura app and my “subscription” it took me to webpage which stated I had not completed the activation process & there was no active subscription. I tried to find a customer service anything on the app but no luck, so had no choice but to report it as a fraudulent charge. A web search showed that I am definitely not the only one who had this problem with the company.
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Absolute garbage

I have problems with pelvic floor so Instagram targeted me with this app presenting it as it can help my fascia and hips get more relaxed. Okay fine paid for the trial. I start my session. There’s no words whatsoever, no one tells you what proper form you should have, the clips go too fast and the looped music is annoying. Literally guys you can actually cause damage to people!
And then also the workout - you think they’d tell you what kind of equipment you’ll need - no! Not in this case. One exercise is matt only, then you’ve got blocks, then you’ve got a pillow, then you have a chair. Like why won’t you tell me what stuff I need before I start my practice? The app looks good but it’s so bad I would not recommend it to anyone. And I’m not sure how these exercises are „personalised” to me. I said I have a problem with pelvis and hips - why do you give me an exercise on my face? Like how is this connected??
They don’t explain anything at all. So like DO NOT BUY THIS APP.
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Does not work on my phone at all

I can’t even find anywhere to contact aura. The videos only play halfway through and I’m not getting what I thought.

Response from developer

We hear you – and we're here to help. Please email us at care@aura.care so we can personally look into the video playback and get you the experience you expected. We're committed to making this right for you.

Don’t fall for it.

This app has no customer service. You download the 10 day trial and there’s all this equipment that you need that you don’t know that you need so you can’t do it so you can’t fully trial it.
I also was having headaches almost every evening after doing these exercises and on the day that my trial was up, I had such a bad migraine. I could not function. I knew I needed to get on and cancel but I was too sick to look at my phone. I figured I could handle it with customer service when I was feeling better the better but could. It find a way to contact customer service.
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Response from developer

We're here to help and your well-being comes first. Please email care@aura.care so we can personally assist with cancellation and address the headaches you experienced. You can also manage your plan via Profile → Account Settings. We're adding equipment lists and making support easier to reach. We're committed to making this right for you.

5 stars ✨ BUT

The app is great. The tips are valuable for understanding how your nervous system works. This helped me ask the right questions to finally figure out I have Myofascial Pain Syndrome and start the grueling process of unzipping my very sticky fascia. The somatic videos don’t ever change tho and they often skip 1/2 of a 2-part routine. Still absolutely worth doing… you’ll need mineral support too. Go see a myofascial specialist near you if you think you have a problem
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Response from developer

Thank you for sharing this – so glad the tips helped you understand your nervous system and find your path. We're adding more variety and complete routines. Wishing you continued healing and support on your journey.

Game changer

This app has made it clear to me. It has been my nervous system all along. So much has changed since I began following the program. I am so much more calm so much more at peace even during stressful situations. My aches and pains have reduced ridiculously! Lower back pain about 50% less, neck, pain, and jaw tightness about 75% less! Will definitely continue with this program.
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Response from developer

This is incredible to hear – thank you for sharing. We're so glad the program has brought you calm, peace, and such meaningful relief. Keep going – you're doing beautiful work for your body and mind. We're honored to be part of your journey.

Scam

Paid for 1 week ($12 I think), didn’t sign up for anything else, made sure I had no subscription in case I didn’t like it and today it took an additional $60 out of my account and I no longer had the app installed on my phone. I’d like my money back since I didn’t purchase anything else

Response from developer

We hear you – and we're here to help. Please email us at care@aura.care – we'll personally review this charge and work toward a clear resolution. You can also manage plans anytime via Profile → Account Settings → Manage My Plan. We're committed to bringing you clarity and peace of mind.

Love it and Recommend it to my Clients

I LOVE Aura! I have been using the app daily and seeing incredible results - I’m more balanced, calm, regulated and I feel great - even sleeping through the night again which hasn’t happened since perimenopause started a few years back. I love the education portion of each day too - incorporating research findings, highlighting main take aways and simple skill building - it’s perfect for my morning routine. As a licensed therapist, I often recommend this app to my clients as something they can do daily to help keep their nervous systems regulated. What an incredible resource!
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Response from developer

Thank you so much – this truly means the world. We're honored to support you and your clients, and so glad Aura is part of your mornings. Wishing you continued balance and restful sleep. Keep shining!

Scam

I opted for a month payment and have been charged twice.

Response from developer

We hear you – and we're here to help. Please email us at care@aura.care – we'll personally review your payments and reverse any duplicate charges. You'll receive a clear confirmation from us. We're committed to bringing you clarity and a fair resolution.

Keeping it real

You HAVE to call them AMAZING!

Was unexpectedly charged!

I saw the ad and bought a one week plan. But after this week was charged 43$ for another plan I didn’t sign up for.

Watch your bank account

I dowloaded the app, did the free trial. I decided it wasn’t for me at the time. I canceled my subscription before the trial period ended. They have continued to bill my account despite a screen shot that shows that my account was canceled.

Transformative app

I love everything about this app, it’s so informative and has really helped me.

Response from developer

That's beautiful to hear – thank you. We're so glad it's been informative and helpful for you. Keep going – you're doing something truly wonderful for yourself. We're honored to be part of your journey.

Feedback

Would be great to be able to go back and repeat the exercise exercises on a particular day. I can’t figure out how to get back into a routine once it’s been completed. Also would be good to have the option of voice prompts to ensure that you’re getting the exercises correct. And would be great to have a heads up at the start of a routine as to what equipment is required
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Am I missing something?

There are no instructions for the exercises. Yes, you can watch, then rewind and do it. But there is no instructions on breath, pressure, placement. Some of its’s self explanatory but some of it’s not. Just did day one. You are kinda flying solo if there is pressure point exercises (are my hands in the right place) or breath work needed with exercise. Maybe that’s the point that you can wing it and get the same results. Are the instructions to watch and then rewind and do it - so say that maybe? Did I miss the instructions?
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Response from developer

We appreciate your thoughtful observation – you haven't missed anything. We're actively adding voice guidance and breath cues to make this clearer. Thanks for helping us improve – we're on it.

Excellent exercises but could be better

I've only tried it for a day and so far I'm liking the exercises. However, it could be better if it can give you a heads up on props you need prior to the session. Also, a voice coach explaining what muscles groups to focus on and tip on doing the movements correctly, how these movements help release pressure or build strength. Also, if there is guidance on when to inhale and exhale would be extremely helpful.
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Response from developer

So glad you're enjoying the exercises! We totally hear your suggestions – props lists, voice coaching, and breath guidance are exactly what we're adding. Thanks for the thoughtful feedback – it's helping us build a better experience for you. Keep going!

False Advertising

The app targeted me on Instagram for hip issues and claimed it was going to target fascia work. I’m an occupational therapist and know that none of the exercises provided are actually targeting fascia. If you need the motivation to get yourself moving, it might be helpful, but it’s falsely advertising what the exercises target.
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Response from developer

We truly appreciate your professional insight – thank you. Our vagus plan includes different modules, and fascia is one of them. If you'd like help navigating the structure, just email us at care@aura.care – we'll personally guide you through it. We're committed to clearer messaging and value your feedback greatly.

Equipment needed

I am enjoying this app. Beware you will need equipment such as a yoga mat, a foam block, and a stretchy band. The app doesn’t tell you each day what you will need. Have it all ready next to you in case you need it.

Need better instructions

Only just started and already feeling behind. Terrible instructions - particularly if doing on phone. You have a few seconds between - say the details - not doing exercises right is more damaging than not doing them.

Response from developer

We hear you – and you're right, clear guidance matters. We're actively adding verbal instructions and longer transitions so you can follow safely, even on a phone. For now, the App Replay Tour in Profile Settings offers helpful cues. We're committed to making this supportive and safe for you.

No way of contacting app to address issues

I was charged twice but there is no way of contacting app developers or customer support to have charges changed/refunded. Very poor and misleading