Worst bank
You can only pull out 1.3k a day tops. It’s so hard to do anything in the app. Any bank is better
Good bank, TERRIBLE APP
This app is shockingly designed. The UI and layout is not easy and efficient to move through and the way information is displayed in the app is not intuitive. The ING app is a good example of an easy to use well designed banking app.
Terrible
The app is awful and so basic it’s a joke.
No statements. No ability to change transfer limits and not that the bank even lets you do that on the website. And god forbid you should want to make a same day payment over $1200- fill in a form and pay $30 for the privilege of using your own money. Pathetic and antiquated.
No statements. No ability to change transfer limits and not that the bank even lets you do that on the website. And god forbid you should want to make a same day payment over $1200- fill in a form and pay $30 for the privilege of using your own money. Pathetic and antiquated.
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Totally frustrating
I’ve been with this bank since the release of this supposed improved app. Have found it works probably 10-15% of the time on iPhone. They need to change the title re “faster and easier” as it epitomises the opposite. They’re always “working to resolve as quickly as possible”… I don’t call 2-3 days quick. Very disappointing. I’ll be moving my money once I can access it!
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Primitive app
Very few functions for 2024. You would expect better functionality from Unity.
Crashed
Keep your customer number and password safe, you’ll need it. This app inexplicably crashed, resulting in a long wait to retrieve password. Annoying waste of time.
Worst banking app
The developer seems live in his own world. The user interface is uniquely poor. Not much info re account details. No where to view BSB and Ac #… Australian Unity also give a unique Ac # which contains a letter! Users have to search for the proper ac # to conduct transfers. Again very unique taste.
Login error
Bug in login. Aus unity passwords can be up to 40 characters. This app only allows a max of 21 characters in the password field - those with long passwords can’t set up the app.
Dumb!
Dumb!
Very basic and limited functionalities
Should display balances of accounts when log in. Savings account info doesn’t show the interest rate currently applied (very annoying! Had to search and dig it out on the website!)
Absolute Garbage
Can’t even set up a new account using this app. Constantly gives a communication error when setting a new password.
Go back to previous app
Much prefer the old app at least it was accessible with VoiceOver. This one is utterly useless. I cannot do any internal transfers or pay any accounts. They say this is a convenient way to do your banking well for me it is not. You should improve your accessibility features! you have had nearly 12 months, and nothing has been done at all. expected some improvement in latest update but there was nothing at all to improve the accessibility of the app to people using VoiceOver!
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Trash
Trash app, trash bank
Unusable
I prefer to use a laptop (MacBook) for any banking but tried this app on my iPad. When attempting to login for the first time, the app requests a change of password! Absurd. Unusable app.
Limited functionality. Very clunky.
A very poor banking implementation requiring far more clicks that should be necessary. I dislike using it but have no choice if I bank with AU.
Poor services and options
App is need an urgent update with various missing points. There is no option to change card PIN, AppleWallet doesn’t work and rest option. Always says error. Unfortunately you need to spend so much time and effort to call customer service for any assistance or change you want to make.
Please UPDATE ASAP!!!
Please UPDATE ASAP!!!
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App is broken
I can’t login to the app. It keeps coming up with an error. This is so frustrating
Frustrating
Frustrating very hard to view accounts
Glitched
Too many glitches, I’ve had to uninstall the app twice now and re-download as it wont let me log in. The last app was so much better with a default opening page with a quick balance displayed and OSKO as a default transfer
Bring back the old app
At least the old one was reliable. This new one seems to be heavily flawed, and just another reason to change to banking provider with half decent service and resourcing.
Why???
The old app was average but at least worked, why would you release a new one that is worse??? The navigation is worse, the summary accounts only allows to display one, I’ve had issues transferring, you need to manually login each time now - no face ID!!!! Pretty basic flaws from your dev team.
