Australian Unity Health

Australian Unity Health

Fast, easier claims

0 ratings
55 reviews
Free

Details

  • Released
  • Updated
  • May 9, 2022
  • February 2, 2026

Features

Australian Unity Health screenshot #1 for iPhone
Australian Unity Health screenshot #2 for iPhone
Australian Unity Health screenshot #3 for iPhone
Australian Unity Health screenshot #4 for iPhone
Australian Unity Health screenshot #5 for iPhone
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About

Easily manage your health insurance on the go. Submit claims by uploading photos of receipts, track your benefits and claims history, and access important documents. Review your policy details and update personal information for a seamless experience.

Digital member card for tap and claim
Upload photos of receipts for claims
View remaining benefits
Access claims history
View important documents
Manage personal details
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What users say

What's New in Australian Unity Health

2.4.1

February 2, 2026

Push Notifications: Receive timely updates so you’re always in the loop. Minor bug fixes

User reviews

Not supported

Well that was a waste of time as the app says it doesn’t support my health policy!!

Not Worthy of any stars.

Still cannot access the App.
In this day and age, why?
Was reported months ago. Worst app ever.
To quote:

We have contacted our IT Department to enquire about your case.

Our IT Department are still trying to analyse the root cause of this issue so they can fix this for you.

We’ll contact you as soon as our IT Department let us know your case has been resolved.
Seriously.
Hopeless.
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Digital card

Love the new digital card, straight into the wallet, so easy to use. Well done Australian Unity!

Go to the website

It is suppose to get better with age? Not this app a total waste funds that could be spent better on an app developer who knows what they are doing. Won’t even let me make a payment without going to the web site, just go to the website. Worst app ever.

Clumsy interface

I just joined Australian Unity from NIB based on your ethical stance, but this app is poor that I moved back during the cool down period. Is anyone in charge of quality control or an understanding of UX design this appears to be a web app rather than a native application app,

So disappointing that an ethical firm would not have higher standards. Please invest in consultants who more experience in apps. I joined to make a more ethical choice but can’t accept this app.

0/5
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Developer apps

User experience

🐞

Reported Bugs

33 issues

App says policy not supported

Bug

Cannot access the app

Bug

App redirects to website for payments

Bug

App not supporting IOS policies

Bug

Login issues, Face ID not recognized

Bug

App update prevents login

Bug

Cannot sign in after update

Bug

App signs out and redirects to web login

Bug

App directs to broken website for sign in

Bug

Login errors, communication errors

Bug

App update issues

Bug

Unable to log in

Bug

App not loading digital card

Bug

Cannot sign in, claims, or access info

Bug

App not signing in via web

Bug

App takes you to dead ends

Bug

2 factor authentication slow

Bug

Cannot submit claim

Bug

App not logging in

Bug

App not working

Bug

App not logging in, policy not supported

Bug

Inconsistent claim submission methods

Bug

App is slow and inefficient

Bug

Unable to submit claim after update

Bug

App issues, download errors

Bug

App requires login every time

Bug

App is a website interface

Bug

App doesn't support Apple Wallet

Bug

App has small text, hard to read

Bug

Email invalid for login

Bug

App is a link to a website

Bug

Cannot find summary of yearly claims

Bug

App requires intrusive permissions without privacy statement

Bug

Requested Features

5 requests

Add digital card to wallet

Feature

Access to reward section

Feature

Improve app performance and usability

Feature

Add pin, finger or face scan login

Feature

Provide privacy statement for permissions

Feature

FAQ

What does the Australian Unity Health app do?

The app allows Australian Unity Extras health insurance policyholders to manage their health insurance conveniently. Key functions include submitting claims by uploading receipt photos, viewing remaining benefits and claims history, accessing important documents, and managing personal details.

How do I make a claim with the app?

You can make a claim by using your digital member card for a tap and claim option or by simply uploading a photo of your receipt directly through the app. This streamlines the claims process for policyholders.

Is the Australian Unity Health app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

Who can use the Australian Unity Health app?

To use the app, you must have an Australian Unity Extras health insurance policy. It is not currently available for Hospital only or Overseas Visitors Cover only members.

Can I view my Extras benefit estimate in the app?

Currently, to get an Extras benefit estimate, you will need to log in to your account via the Australian Unity website. The app focuses on claims, benefits tracking, and policy information management.