HCF My Membership App

HCF My Membership App

Health partner in your pocket

78 ratings
233 reviews
Free

Details

  • Released
  • Updated
  • January 3, 2013
  • August 5, 2026
HCF My Membership App screenshot #1 for iPhone
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HCF My Membership App screenshot #8 for iPhone
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About

Manage your health insurance effortlessly with this app. Submit claims quickly, track payments, and review your cover. Access your digital membership card and connect with support easily.

Claim on the go
Manage payments
Review health cover
Digital membership card
Message support
Access health programs
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What users say

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What's New in HCF My Membership App

7.6.6

August 5, 2026

Thanks for using the My Membership app. This release contains some improvements to extras limits as well as some bug fixes and performance improvements.

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User reviews

Worst app in the world

Constantly needs updating. Constantly glitching. Very poor camera interface to app

Clunky interface

Gets you to sign in every time with username/password instead of a pin like any normal app, extras calculator takes a long time to load and is annoying to use. Nib app is much better, has bottom menu navigation which is more intuitive

Prefers “Others” More than “Others”

This app is less than helpful, and allows only a select group with certain membership backgrounds to register, while the rest are sent to website login, and then sends you on a recurring/annoying glitch that takes one on a ride of logins/logouts. I had to delete the app to stop that. It beats me why HCF put up an app that selects only certain members to register. The app does not even qualify for one star. Tsk! Tsk!
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Your app not working

Whilst it is easy to submit my claim today on the day of my consultation, the app did not work, and I was unable to bring up the digital card. What would be helpful is if you could create a card that I could store in my Apple wallet.

Not joined up

Nothing wrong with the app - but policy of not integrating card with existing apps like Apple Wallet is wrong-headed and just plain inefficient. Can do better!

Developer apps

User experience

🐞

Reported Bugs

4 issues

App frequently logs users out

Bug

Verification codes not received in a timely manner

Bug

Blank screens and loading issues when submitting claims

Bug

Inability to access account information for secondary users

Bug

Requested Features

5 requests

Add digital membership card to digital wallets

Feature

Allow separate logins for all account holders

Feature

Improve app stability and reduce crashes

Feature

Provide more detailed policy and coverage information

Feature

Enhance claims history and tracking functionality

Feature

FAQ

What does the HCF My Membership App do?

The app allows HCF members to manage their health insurance policies conveniently. You can submit claims, track payments, review your cover, and access your digital membership card. It also provides access to health programs and offers.

How do I make a claim with the app?

The app offers a quick and easy claims experience, allowing you to make a claim in minutes. You can also use your digital membership card or QR code to claim on the spot at selected providers.

Is the HCF My Membership App free to use?

Yes, the app is free to download and use for eligible HCF members. There are no in-app purchases or advertisements mentioned.

What are the system requirements for the app?

The app will work best if you download an up-to-date version of software on your phone. It is specifically designed for Australian HCF private health insurance policies only.

How can I get help or ask questions?

You can message the support team directly through the app with your questions. They will respond during business hours.