Too Expensive for My Needs
I downloaded this app expecting to use it with Copilot AI, but I was disappointed because many features required a paid subscription. I was looking for a free authenticator app and didn't want to pay to use it. The pricing wasn't a good fit for me, so I decided not to continue using it. If you're specifically looking for a free authenticator app, you may want to check the subscription details before downloading.
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Subscription Trap – No Clear Consent & this APP appears inactive.
I have had this app installed on my phone since 2023, but I was not actively using it. A few days ago, I accidentally opened the app, and without clear confirmation or consent, it automatically triggered a purchase for a yearly subscription!!.
I immediately requested a refund from Apple, but unfortunately, my request was denied twice. This experience feels very misleading and concerning, as subscriptions should never be initiated without explicit user approval.
I believe this situation should be reviewed, as it raises serious concerns about user consent and billing transparency.
I immediately requested a refund from Apple, but unfortunately, my request was denied twice. This experience feels very misleading and concerning, as subscriptions should never be initiated without explicit user approval.
I believe this situation should be reviewed, as it raises serious concerns about user consent and billing transparency.
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Response from developer
Dear users, we use Apple's official subscription system. You may have set up password-free payment or face payment. After you click Subscribe, you skip the password input and directly confirm the order. We recommend that you change the payment method to avoid unnecessary misunderstandings. If you have any comments on our app, please feel free to contact us.
Basics now a premium
What was free is now costing $40 a year
いい加減にしてください
迷惑です
Response from developer
こんにちは、123123にくこさん、特別なご要望をお送りいただけますか？メールアドレスはsupport@accebits.comです。アプリをご利用いただきありがとうございます。
The issue resolution speed is very slow.
Misled to pay for the subscription,I want to get the refund。I have contacted the support team many times but have not received any reply at all.
Response from developer
ユーザー様、ご意見をお寄せいただきありがとうございます。ネットワーク接続が正常かどうかを確認し、正しい連絡先情報を入力したことを確認してください。カスタマー サポートに連絡できなかったことをお詫び申し上げます。
