Comparison

Salesforce Authenticator vs Authenticator App +

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce Authenticator

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

Highlights
  • Multi-factor authentication
  • Push notification approvals
  • One-time verification codes
  • Location-based automated approvals
  • Offline verification codes
Currently charting
Read full description

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.

About

Authenticator App +

Secure your online accounts with an authentication and password management tool. It offers AI assistance for setup, generates strong passwords, and detects data leaks and phishing sites. Access is secured with biometric authentication.

Highlights
  • Account Authentication Copilot
  • Password Generator & Manager
  • 2FA Support
  • Data Leak Detection
  • Phishing Site Checker
  • Biometric Access (Face ID/Touch ID)
Features
Read full description

Professional account security authenticator and password management tool with AI Copilot. Using our app you can log in and manage your online account efficiently and securely. At the same time, we provide phishing website detection and password leakage detection. Always protect your security and privacy. Our functions: - Account Authentication Copilot Get the most useful information for account authentication setup and use. - Password Generator & Manager Secure Password Manager Vault. - Secure your Accounts Support all your online accounts with 2FA. - Data Leak Detection Phishing Site Checker & Password Leak Detection. - Access with Face ID or TouchID Secure use with your TouchID & FaceID. About subscriptions: - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period - Account will be charged for renewal within 24-hours before the end of the current period, and identify the cost of the renewal - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable * Terms of Use: https://authenticator-ios.accebits.com/terms * Privacy Policy: https://authenticator-ios.accebits.com/privacy * Support: https://authenticator-ios.accebits.com/support

Screenshots

Salesforce Authenticator4 screens
Authenticator App +4 screens

Verdict

The call

The clearest difference is rating: Salesforce Authenticator at 4.6 against Authenticator App +'s 3.4. Salesforce Authenticator also leads on in-app purchases (none vs 3) and review sentiment (52% vs 17%). Authenticator App +'s advantage is iOS requirement (12.4 vs 15.0). On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Authenticator App + sells 3 in-app purchases, starting at $39.99 per year. Salesforce Authenticator asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Salesforce Authenticator holds the better App Store score, 4.6 against 3.4. Both are backed by a comparable volume of ratings — 4.3K and 1.2K respectively. Written reviews point the same way: 52% of Salesforce Authenticator's written reviews are positive against 17% of Authenticator App +'s.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 23, 2026 and September 22, 2026 respectively.

Scorecard7 real differences · 4 level
Salesforce Authenticator versus Authenticator App +: the parameters behind the verdict, then further details
ParameterSalesforce AuthenticatorAuthenticator App +
PriceFreeFree
Rating4.6 (4.3K ratings) — better3.4 (1.2K ratings)
Positive reviews52.4% of reviews — better17.4% of reviews
Number of ratings4.3K — better1.2K
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
Best chart rank#163 — better—
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.012.4 — better
Further details — not scored
Size57 MB37 MB
Age rating4+17+
Developersalesforce.comAccebits Tech Limited

Customer experience

Salesforce Authenticator

All ratings4,294 ratings
Positive90.2%
Neutral1.4%
Negative8.4%
Written reviews361 reviews
Positive52.4%
Neutral5.0%
Negative42.7%

Authenticator App +

All ratings1,236 ratings
Positive59.0%
Neutral3.2%
Negative37.9%
Written reviews46 reviews
Positive17.4%
Neutral2.2%
Negative80.4%

User reviews

Salesforce Authenticator

From 4.3K App Store ratings

What we love

  • 🚀 Fast and efficient
  • 🔒 Secure authentication
  • 👍 Easy to use
  • 🔋 Reliable backup feature
  • 👍 Convenient Apple Watch integration

Room to improve

  • 🐛 Inconsistent location tracking
  • 🐛 Frequent re-authentication required
  • 🐛 Unreliable push notifications
  • 🐛 Compatibility issues with older devices
  • 🐛 Buggy app crashes

Authenticator App +

From 1.2K App Store ratings

Room to improve

  • 💰 Paid subscription required
  • ⚠️ Deceptive advertising
  • 🚫 Doesn't work as expected
  • 🤖 Poor customer support
  • 💸 Overpriced

Bugs and requests

Salesforce Authenticator

Reported bugs

5 issues
  • Inability to add accounts without QR code or 2-word phrase
  • Sudden loss of access to all accounts after phone reset
  • Repeated prompts to enable location services
  • Slow authentication process and delays
  • Incompatibility with certain Salesforce clouds

Requested features

5 requests
  • Add biometric authentication (Face ID, Touch ID)
  • Improve location-based auto-approval
  • Allow customization of app icons and themes
  • Provide desktop/web version of the app
  • Enhance Apple Watch integration

Authenticator App +

Reported bugs

3 issues
  • Crashes frequently
  • Authentication issues
  • Incompatible with some devices

Requested features

3 requests
  • Easier setup process
  • Refund option
  • Better instructions

In-app purchases

None

Salesforce Authenticator

No in-app purchases

3 purchases

Authenticator App +

Subscriptions2
  • Authenticator Yearly Premium$39.991 Year
  • Authenticator Yearly Premium3 Days trial$39.991 Year
One-time1
  • Authenticator Lifetime Premium$49.99

Questions

Is Salesforce Authenticator free?
Salesforce Authenticator is free to download, with no in-app purchases.
Is Authenticator App + free?
Authenticator App + is free to download, with in-app purchases available.
Which has better reviews, Salesforce Authenticator or Authenticator App +?
Salesforce Authenticator is rated higher. Salesforce Authenticator averages 4.6 out of 5 from 4.3K ratings, while Authenticator App + averages 3.4 from 1.2K ratings.
Do Salesforce Authenticator or Authenticator App + have ads?
Neither Salesforce Authenticator nor Authenticator App + shows ads.
Which is updated more often, Salesforce Authenticator or Authenticator App +?
Salesforce Authenticator ships an update monthly, and Authenticator App + monthly. Most recently, Salesforce Authenticator was updated on September 23, 2026 and Authenticator App + on September 22, 2026.

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