Exceptional.
App
Misleading
I am extremely disappointed with Ava and honestly feel like I was swindled into paying for the $60 annual membership.
I originally paid the $10 monthly fee. After connecting my bank account, I was told I didn’t have enough qualifying accounts or activity and was prompted to upgrade to the annual membership for a higher credit limit. I paid the $60 annual fee with what little money I had available because I was under the impression that I would actually be able to USE the credit card.
What they do not make clear upfront is that your “credit limit” and the amount you can actually spend are two completely different things. In my case, I can only spend up to $35, and the card cannot be used like a normal credit card. It is restricted to certain approved merchants, primarily subscriptions. You have to “unlock” spending, and there are limitations that I absolutely did not understand before paying.
Had Ava clearly stated before taking my $60 that I would only have $35 available to actually spend and that the card could only be used with a limited list of approved merchants/subscriptions, I NEVER would have purchased the annual membership.
Advertising a higher credit limit while not making the extremely limited actual spending ability equally clear feels incredibly misleading. A $1,000, $1,500, or $2,500 reported credit limit means something very different when the customer can only actually spend $35 at select merchants.
I understand that this is a credit-building product, not a traditional credit card. That is not my complaint. My complaint is that these restrictions should be presented clearly BEFORE someone pays $60, not discovered afterward.
I regret spending my money on this. Ava needs to be much more transparent during signup about the actual spend limit, merchant restrictions, and exactly what customers are getting before asking them to pay for an annual membership.
This is the way to build/rebuild credit
Best credit booster
Great
10/10
Ecstatic!
Virtual only
CREDIT GOING UP
Highly recommend
Credit
Great way to build credit!!!
Not worth the money
SoundCloud plus merchant?
Progress
Don’t not get
Update I spoke with someone today. This is the worst card anyone can get. This is a bait and switch false advertisement. If none of you don’t believe then you all are going to have to find out for yourselves. I will be filing a complaint against this company with the BBB.
