Credit Builder
Ava: Build Credit Fast
Scam identity Thieves
Great Company
Horrible
Waste of time
No credit check yet says add social to check credit
Fast credit score increase
Credit building customer
I had an exceptionally positive experience with Ava Financial. From the beginning through the completion of my account, the company handled everything professionally and responsibly.
I especially want to recognize the Ava customer support team. Whenever I needed assistance, they were helpful, respectful, responsive, and professional. Their level of customer service made my experience with Ava even better.
After successfully completing my account, Ava reported the loan as paid with a zero balance. I was very pleased to receive notifications confirming the positive activity and that the account had been paid in full. It was a great way to complete the relationship.
I truly appreciate a financial company that not only provides a useful service but also treats its customers with professionalism and follows through properly at the end of the account.
Thank you to Ava Financial and the entire support team for the exceptional service and a very positive experience. I highly recommend Ava to others who are working responsibly on building their credit.
Great card to help you out.
Bad customer service
Great app
Exceptional.
App
Misleading
I am extremely disappointed with Ava and honestly feel like I was swindled into paying for the $60 annual membership.
I originally paid the $10 monthly fee. After connecting my bank account, I was told I didn’t have enough qualifying accounts or activity and was prompted to upgrade to the annual membership for a higher credit limit. I paid the $60 annual fee with what little money I had available because I was under the impression that I would actually be able to USE the credit card.
What they do not make clear upfront is that your “credit limit” and the amount you can actually spend are two completely different things. In my case, I can only spend up to $35, and the card cannot be used like a normal credit card. It is restricted to certain approved merchants, primarily subscriptions. You have to “unlock” spending, and there are limitations that I absolutely did not understand before paying.
Had Ava clearly stated before taking my $60 that I would only have $35 available to actually spend and that the card could only be used with a limited list of approved merchants/subscriptions, I NEVER would have purchased the annual membership.
Advertising a higher credit limit while not making the extremely limited actual spending ability equally clear feels incredibly misleading. A $1,000, $1,500, or $2,500 reported credit limit means something very different when the customer can only actually spend $35 at select merchants.
I understand that this is a credit-building product, not a traditional credit card. That is not my complaint. My complaint is that these restrictions should be presented clearly BEFORE someone pays $60, not discovered afterward.
I regret spending my money on this. Ava needs to be much more transparent during signup about the actual spend limit, merchant restrictions, and exactly what customers are getting before asking them to pay for an annual membership.
