Ava User Reviews

Customer Experience

Positive experience69.7% of reviews
Neutral3.0% of reviews
Negative experience27.4% of reviews

~ Based on 910 written reviews from the US App Store.

What users say

Is Ava Safe?

Ava: Build Credit Fast appears safe based on user ratings. AppsHunter Safety Score for Ava is 98/100.

This assessment is based on 50,019 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.7% of ratings point to a safe experience
0.6% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 50,019 App Store ratings for Ava.

Is Ava Legit?

Ava: Build Credit Fast appears to be a legitimate app. AppsHunter Legitimacy Score for Ava is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Credit Builder

I’ve been with Ava for about 4 months, credit went up 66 points, I can’t Thank Ava enough. If you are looking for a way to build your credit, Ava is the way to go!

Ava: Build Credit Fast

I have had a great experience with Ava credit builder, and it has built my credit substantially

Scam identity Thieves

These predators should be outlawed

Great Company

My score has increased 200 points good company !

Horrible

Can’t use the card on anything except like 10 random merchants you’d never use (abc mouse is an example) they will not give you the credit they say they will and overall extremely misleading. Basically paying $50 for nothing

Waste of time

This app was a complete waste of time, they cannot verify my identity because my address I put in flagged, but yet I cannot update any info to fix the issue and how is my address flagged when it’s the only address I have been at for the past 10 years 🙄

No credit check yet says add social to check credit

Smh no credit check liars

Fast credit score increase

I’ve had a great experience using Ava! Since becoming a member, my credit score has increased by 64 points. The app is easy to use, and I’m very happy with the progress I’ve made. I would definitely recommend Ava to anyone looking to improve /increase their credit.

Credit building customer

Excellent Experience with Ava Financial

I had an exceptionally positive experience with Ava Financial. From the beginning through the completion of my account, the company handled everything professionally and responsibly.

I especially want to recognize the Ava customer support team. Whenever I needed assistance, they were helpful, respectful, responsive, and professional. Their level of customer service made my experience with Ava even better.

After successfully completing my account, Ava reported the loan as paid with a zero balance. I was very pleased to receive notifications confirming the positive activity and that the account had been paid in full. It was a great way to complete the relationship.

I truly appreciate a financial company that not only provides a useful service but also treats its customers with professionalism and follows through properly at the end of the account.

Thank you to Ava Financial and the entire support team for the exceptional service and a very positive experience. I highly recommend Ava to others who are working responsibly on building their credit.
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Great card to help you out.

My credit went up 86 points in 2 weeks.

Bad customer service

Charged me extra. Payment I tried to reach customer service no response 48hrs now

Great app

Great app it definitely helps me with my credit I recommend it

Exceptional.

Ava has increased my credit score by 66 points total JUST on a month and change usage. Not sure why I didn’t get on sooner. The annual plan is affordable, and so are the monthly in order to get up and raise your score higher.

App

Great app.

Misleading

Extremely Misleading – I Regret Paying $60

I am extremely disappointed with Ava and honestly feel like I was swindled into paying for the $60 annual membership.

I originally paid the $10 monthly fee. After connecting my bank account, I was told I didn’t have enough qualifying accounts or activity and was prompted to upgrade to the annual membership for a higher credit limit. I paid the $60 annual fee with what little money I had available because I was under the impression that I would actually be able to USE the credit card.

What they do not make clear upfront is that your “credit limit” and the amount you can actually spend are two completely different things. In my case, I can only spend up to $35, and the card cannot be used like a normal credit card. It is restricted to certain approved merchants, primarily subscriptions. You have to “unlock” spending, and there are limitations that I absolutely did not understand before paying.

Had Ava clearly stated before taking my $60 that I would only have $35 available to actually spend and that the card could only be used with a limited list of approved merchants/subscriptions, I NEVER would have purchased the annual membership.

Advertising a higher credit limit while not making the extremely limited actual spending ability equally clear feels incredibly misleading. A $1,000, $1,500, or $2,500 reported credit limit means something very different when the customer can only actually spend $35 at select merchants.

I understand that this is a credit-building product, not a traditional credit card. That is not my complaint. My complaint is that these restrictions should be presented clearly BEFORE someone pays $60, not discovered afterward.

I regret spending my money on this. Ava needs to be much more transparent during signup about the actual spend limit, merchant restrictions, and exactly what customers are getting before asking them to pay for an annual membership.
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This is the way to build/rebuild credit

I’ve had Ava for only 2 months and my credit score is up 99 points!! I’m glad I chose this company.

Best credit booster

While using this credit builder I have seen a great improvement in my credit it has literally went up tremendously. If you looking for a credit boost this is the app you need ! I recommend them .

Great

Mannn this was definitely worth it just a few small payments my available credit amount kept on increasing. I started at a 542 i am currently at 659. Thanks Ava

10/10

I've had a really good experience using the Ava app! It's easy to use, convenient, and makes everything simple to navigate. The app has been very helpful, and I like how smooth and user-friendly the experience is. I would definitely recommend Ava to anyone looking for a reliable and helpful app!

Ecstatic!

Since I’ve gotten the AVA credit app my score has gone up over a 100 pts. Definitely has helped me on me credit rebuilding journey.