Número de reserva-Nickname
Excelente aplicación. Lo único que sugeriría es que, al lado del número de confirmación, aparezca el nombre del pasajero. Yo compro muchos vuelos para mi familia y normalmente tengo entre cinco y ocho reservaciones, así que a veces es difícil saber cuál pertenece a cada persona. Esa pequeña mejora haría la aplicación mucho más fácil de usar.
Show more
No puedo cargar mis viajes
No puedo cargar mis viajes
Email blocked
I used to use the app and it was great . However since August last year has been impossible use it as appears details blocked from your security system , I am not sure why . I tried to download it several times . But still showing the same . Considering I am a gold member , still cannot use it on my personal phone . Weird right ?
Show more
Dumb
It keeps saying I have a jailbreak app installed, but I don’t
Broken app
I had, opened and deleted the Avianca app bc it gave me an error message. I tried uploading a the Bianca app and I got the same “sorry” message.. this is frustrating!
App from the previous century
This has to be a joke. so many bugs. And you have to fill in all of your information when purchasing a ticket, even though you’ve already filled it out in your profile.
Can’t even open or modify my flight
I can’t even access the app and when I go to the website to add more baggage the payment won’t go through. I can’t even modify or check my seats because it’ll take me to a different error page. Waste of time and I can’t even view my flight info
Muy mala
Los viajes se borran y no suman los puntos de millas
Horrible customer service
I flew Avianca and asked to reward points go to United. The attendance confirmed and later it went to Avianca Lifemiles. When I requested to fix it, they pointed as my mistake and won’t fix their error.
No reembolso
Cuando el vuelo se atrasa, no esperes una bonificación o reembolso parcial, debería haber una demanda colectiva
Worst airline
Worst customer service ever
La peor aerolínea que he conocido
Esta aerolínea tiene los peores servicios, además de que su personal es arrogante y poco profesional, sus retrocesos y su falta de personal hacen que todo sea súper lento y te hacen perder tu vuelo por no poder hacer tu check in a tiempo, y luego te cobran $250 mil pesos de multa, está compañía no debería de estar circulando en la industria aeronáutica, lo peor.
Show more
Unusable
I can’t even access the app because it won’t allow me to press the “continue” button to get to the next screen. I’ve already tried uninstalling and installing the app, problem persists.
Glitches
Doesn’t work all the time
gracias
puntualidad y asistencia
Sad
Why doesn’t the app work for me. It keeps getting stuck to the intro. I keep pressing continue doesn’t go.
Pues encantada xq fue tan buena la atención y de mucha confianza el personal todo fue muy bien
Muy buen personaje de trabajos
Horrível
Não consigo entrar no aplicativo! Fica travado na tela inicial, já instalei e desinstalei 10 vezes
Horrivel
Eu acho que eu nunca vi um aplicativo tão ruim quanto esse, como pode! Eu não consigo utilizar meu e-mail pessoal, rive que usar um do google, quando entro para fazer check-in fica uma tela branca, fiz o check-in pela internet, quando adiciono a viagemno aplicativo vai novamente para tela de check-in e novamente para a tela branca, simplesmente péssimo.
Show more
App keep deleting my flight
Current version of the app has a big problem keeping my flights stored. Every time I add one of my flights it appears under My Trips for a while, but then suddenly disappears and I need to added again. It does not matter how many times I added it always delete it.
