Avigilon Alta Open User Reviews

What users say

Top reviews

Inefficient

Is supposed to just work with waving your hand but everyone that is a tenant in the building has to pull out their phone and open the app to get in the doors. This is forced upon us by the building management to begin with which is bad enough but then for it to not work as it claims is just worse. Would give zero stars if an option. I would also not have this app if I didn’t have to for work and would have deleted it already.
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Watch app does not give access when tapping in the notification and needs favourites

When you receive a notification on the watch when you’re close to a door, it shows the notification which says tap to unlock but when you tap, it does nothing. It just takes you to the list of all the doors in the building and then you have to find the door you are at within that long list.

The app is pretty much usless. As it’s faster to oull out your physical card…

There’s also no favourites list.
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Fine, but scammy

App works, but half the time it tries to get me to open my wallet and give it money. Nope, not falling for it.

You won’t believe this!

Ts DO open doors.

Difficulty in using

I like traditional key fob system because I can press it in pocket or from Car when I am in-front of the gate. But this app ruins that freedom of single click.

looks like This app developed by some Old guys without some creativity. I can’t even add it as widget or automate it with shortcuts.

every time I need to unlock my phone and open this app have to find the correct gate and open it. it was too long than key fob.

I think the only advantage here is for communities. they no need to spend on key fob. by trading this as advantage to community and selling this hardware
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Cool pool

Move here a year ago, this community pool is so refreshing! Even if I just swim across and back I’m cooled off for the day!

Worst system ever

I constantly have to send email feedback to lock or unlock my door. This happens every time I try to to leave or re-enter my apartment.

Location sharing

Why should I have to share my location constantly?

Works ONLY for public doors

It has been 2 years since I live in the apartment complex which uses Alta Open.
For public doors it works 5 out of 5, for door in my apartment it DOESN’T work at all. I tried different technics, and then I fed up and start taking my keys with me. Which I of course use for public doors as well, so this app doesn’t make sense on my phone. I do not know why it couldn’t have been fixed during all this time.
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5 stars

Easy and conventional provides an easy access without the worry of keys and door locks

Muy regular

Muy regular en mi edificio pusieron este sistema hace 2 o 3 años y en ciertas puertas funciona muy bien pero en otras simplemente no funciona. En unas le funciona bien a mi esposa y a mí no y en otras es l revés

Can’t be any worse

Worse app ever, rarely works

Needs more

Add Siri Shortcut capabilities. I want to be able to say, “hey siri, open gate”

Terrible anti security app

0 stars if I could. Constantly fails to open doors. Fails to use Bluetooth properly or even present the option to enable Bluetooth. Has left me stuck in elevators despite having worked minutes before. Sensors constantly open Apple wallet instead of Alta preventing access. Possibly the worst security app I’ve ever used
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Works great! Just missing one essential feature

Dark mode! I blind myself every time I open the app at night while driving to open the garage.

Exceeds its location tracking authority

Found to have been selling location data to third parties without authorization.

No rotate? No iPad split screen?

Please add the ability to rotate the app with your device. And please add iPad split screen availability. Then you’ll get a 5 star

it’s pretty cool

my gym uses it to get in, and it is pretty useful in just too lazy to explain

Works, but badly designed

Needs to be shut off twice or it follows your location in the background.
It also will turn your phone’s brightness all the way up.
It’s just sloppy software.

Why can’t I control alert volume?

When my intercom rings, it makes no sound at all and I constantly miss notifications. There appears to be no way to fix this.