Poor iPhone interface
The app still causes the entire camera view to turn magenta/pink which renders the view unreadable.
The whole benefit of the app is to remotely monitor for safety and peace of mind. The app fails spectacularly here.
My far less expensive and equally sharp (if not sharper) Tapo cameras (at a different location) do a far superior job and the app works 100x better.
Very disappointing performance from Axis.
The whole benefit of the app is to remotely monitor for safety and peace of mind. The app fails spectacularly here.
My far less expensive and equally sharp (if not sharper) Tapo cameras (at a different location) do a far superior job and the app works 100x better.
Very disappointing performance from Axis.
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More Functionality Would be Nice!
While the app works fairly well, as an integrator that deals with multiple platforms; I, as well as my customers would certainly appreciate more features and capabilities from mobile app. Without having to reply on being on a physical PC/software The most requested capabilities would better search features for video playback, and support for ACS secure entry capabilities, being able to add users, view live events with video, etc. It seems a bit oxymoronic to have to assign someone a mobile/bluetooth credential from an actual computer. I feel like the back end/basics are already in place, and with a bit more functionality, it could easily be one of the best in the industry.
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Response from developer
Hi, thank you for the feedback. If you have more details for the functionalities, kindly submit a feature request at https://www.axis.com/support. We will take your request into account in our future development.
Update
I can’t see my cameras with this latest update. Please fix ASAP.
Screen Title Bar
This new update made the title bar of my camera view take up more real estate than ever before
AXIS Not User Friendly
AXIS Camera Station Pro, ACS, and the IOS App should all have the same sign in credentials. I can’t even access the IOS app. I can sign in through my browser and online, but not the app.
Needs a record button
This app needs a manual record button. The camera is set to store videos on a NAS server. You can manually record from a web page connection to the camera but not from the app, it only allows a snapshot photo. Really need this on the app.
No Secure Entry
We use this solely for secure entry (with 8 A1610 units). It’s disappointing there is no app to control these devices. It seems like that would be a basic functionality.
Excellent with occasional bugs
Used often for several years. Definitely best in class. An annoying bug now and then but rapidly fixed. The new app name is an absurd eyesore though. Don’t try to put your legal name on a user desktop. That’s not what it’s for, keep it short.
Needs updated icon for iOS 18
Camera Station icon doesn’t match Edge and Mobile Credential
Response from developer
Thanks for your report. We were able to quickly find and solve the issue and a new version of the app addressing this issue has now been released.
Inconsistent & unreliable
I can count on 1 hand the amount of times this app has worked properly. There are always multiple views down. We are a place of worship that needs to be monitored in order to stay accessible to the community. This app has yet to provide a consistent and reliable experience resulting not only in frustration but also the compromised safety and security of the congregation who paid to have this system installed.
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Response from developer
We do not really recognize this behaviour from our experience and would very much like ti know why you are experiencing these issues. If you could contact our support at http://www.axis.com/support so you can provide us more information and logs it would be appreciated.
Playback issues
We need to restart services to be able to see playback and it only lasts for a short period of time. This remote app is horrible. If you want to use this system, I am having to VPN in for local access.
Note to Access, you’re app developers need help…
If I could, you would get -Star review!
Note to Access, you’re app developers need help…
If I could, you would get -Star review!
Response from developer
Hi, we are sorry for the issues you are experiencing but do not recognize this as a general issue with the app. We would very much appreciate if you can contact our support at https://www.axis.com/support so we can help you with your problem.
Doesn’t work for me
I can enter the information, but no connection. Could be my error, who knows.
No actions
Actions are unavailable through the app since the new update
App improvements are huge step forward …
This app has come far. As a platform integrator, we’ve experimented with various VMS systems. In our informed opinion, Axis Camera Station is the “lightest” and most stable of all our tested apps. They’ve packed a lot of the most used functionality into a straightforward app that doesn’t overly compromise battery life. Bottom line, the older reviews of this app similarly aren’t reflective of its modern capabilities.
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Response from developer
Thank you for your comment. Much appreciated!
Dewrap no longer works after update
I used to be able to view the fisheye cameras by zooming in with my fingers and manipulating the views. Now it doesn’t work. It only zooms in and out in fisheye view which is worthless.
Repost
Prior review was removed
So again fire your developers and hire some that know what they are doing.
Current developers are saboteurs only thing that explains the constant destruction of functions and operation of basic functions in app like being able to view cameras, only other explanation is incompetence.
So again fire your developers and hire some that know what they are doing.
Current developers are saboteurs only thing that explains the constant destruction of functions and operation of basic functions in app like being able to view cameras, only other explanation is incompetence.
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Needs More Formats!
Still only supports H.264.
After all the years axis has had MJPEG, MPEG and pre-H.264 cameras and the many years this app has been available, STILL the app does not support this large number of legacy AXIS cameras. Who even thinks about this app? Nobody?
An intern could have programmed codec support into an app like this in a day.. but.. years later nothing. Shameful.
Please add support for this. (Might as well delete this app in the meantime.. waste of space)
After all the years axis has had MJPEG, MPEG and pre-H.264 cameras and the many years this app has been available, STILL the app does not support this large number of legacy AXIS cameras. Who even thinks about this app? Nobody?
An intern could have programmed codec support into an app like this in a day.. but.. years later nothing. Shameful.
Please add support for this. (Might as well delete this app in the meantime.. waste of space)
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Cameras
These cameras are terrible, the company is constantly having updates and it just keeps getting worse. Cannot view any of the cameras…what a waste of $$$$$ and don’t forget about our time.
Response from developer
Hi, we are very curious to know more about your issues and to help you with them. Please contact http://www.axis.com/support and you will get guidance on how to troubleshoot and retrieve logs in order to find out how to solve it for you.
App update
Since I have received the 4.8.11 app update I can’t access recordings always worked before.
Cannot see taped videos
This app used to be able to display past videos in bottom timeline.
Ever since a couple updates ago it is now hit and miss.
Sometime shows up sometimes does not.
Does not have this issue on PC.
Ever since a couple updates ago it is now hit and miss.
Sometime shows up sometimes does not.
Does not have this issue on PC.
Response from developer
Thank you for bringing this to our attention. We've been working on correcting this error for the past days, and a new version will be available shortly!
