Awesome App
Great job development team! Everything work as expected.
Response from developer
Thanks for your report. We were able to quickly find and solve the issue and a new version of the app addressing this issue has now been released.
Doesn’t like WiFi
Does anyone else have an issue with trying to view on WiFi? A perfect fast WiFi connection may load for a few seconds then drops out and gives the connection error never to load again. Shut off WiFi and use a spotty LTE connection and it works much better, but with bugs and dropouts. Yes, everything is up to date
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Annoying microphone notifications
Annoying microphone notifications every second
Poor iPhone interface
The app still causes the entire camera view to turn magenta/pink which renders the view unreadable.
The whole benefit of the app is to remotely monitor for safety and peace of mind. The app fails spectacularly here.
My far less expensive and equally sharp (if not sharper) Tapo cameras (at a different location) do a far superior job and the app works 100x better.
Very disappointing performance from Axis.
The whole benefit of the app is to remotely monitor for safety and peace of mind. The app fails spectacularly here.
My far less expensive and equally sharp (if not sharper) Tapo cameras (at a different location) do a far superior job and the app works 100x better.
Very disappointing performance from Axis.
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App lässt sich nur schwer schließen
Die App lässt sich sehr schlecht schließen. Möchte man die App schließen, wischt man ja bekanntlich die Anwendung nach oben. Das geht hier sehr oft nur sehr schlecht und nur mit mehreren Versuchen. Auch hängt sich die Überwachung viel zu oft auf, trotz sehr guter Verbindungsübertragung. Die Überwachung kostet mich sehr viel Geld, da erwarte ich auch eine funktionierende und vernünftige Anwendung.
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More Functionality Would be Nice!
While the app works fairly well, as an integrator that deals with multiple platforms; I, as well as my customers would certainly appreciate more features and capabilities from mobile app. Without having to reply on being on a physical PC/software The most requested capabilities would better search features for video playback, and support for ACS secure entry capabilities, being able to add users, view live events with video, etc. It seems a bit oxymoronic to have to assign someone a mobile/bluetooth credential from an actual computer. I feel like the back end/basics are already in place, and with a bit more functionality, it could easily be one of the best in the industry.
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Response from developer
Hi, thank you for the feedback. If you have more details for the functionalities, kindly submit a feature request at https://www.axis.com/support. We will take your request into account in our future development.
Update
I can’t see my cameras with this latest update. Please fix ASAP.
Screen Title Bar
This new update made the title bar of my camera view take up more real estate than ever before
AXIS Not User Friendly
AXIS Camera Station Pro, ACS, and the IOS App should all have the same sign in credentials. I can’t even access the IOS app. I can sign in through my browser and online, but not the app.
Funktioniert einfach nicht
Fürchterlich-ständig keinen Zugriff auf die Kameras, hilfloser Support.
映像の読み込みが遅すぎる
会社に設置しているため夜間や休みのときに社内の様子を確認したいのだが、映像の読み込みがとても遅くストレスがたまる。読み込みが遅いだけならまだ我慢できるのだがまったく読み込めないときもしばしばあるため、なんのために工事費かけて設置したのか、という思いです。近日他社のカメラに切り替えようと思います。
Needs a record button
This app needs a manual record button. The camera is set to store videos on a NAS server. You can manually record from a web page connection to the camera but not from the app, it only allows a snapshot photo. Really need this on the app.
Aperçu des notifications
Depuis la dernière mise à jour il n’y a plus l’aperçu de la capture vidéo quand une notification arrive sur l’écran d’accueil. pouvez-vous corriger cela ? merci
No Secure Entry
We use this solely for secure entry (with 8 A1610 units). It’s disappointing there is no app to control these devices. It seems like that would be a basic functionality.
Excellent with occasional bugs
Used often for several years. Definitely best in class. An annoying bug now and then but rapidly fixed. The new app name is an absurd eyesore though. Don’t try to put your legal name on a user desktop. That’s not what it’s for, keep it short.
Needs updated icon for iOS 18
Camera Station icon doesn’t match Edge and Mobile Credential
Response from developer
Thanks for your report. We were able to quickly find and solve the issue and a new version of the app addressing this issue has now been released.
Inconsistent & unreliable
I can count on 1 hand the amount of times this app has worked properly. There are always multiple views down. We are a place of worship that needs to be monitored in order to stay accessible to the community. This app has yet to provide a consistent and reliable experience resulting not only in frustration but also the compromised safety and security of the congregation who paid to have this system installed.
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Response from developer
We do not really recognize this behaviour from our experience and would very much like ti know why you are experiencing these issues. If you could contact our support at http://www.axis.com/support so you can provide us more information and logs it would be appreciated.
Playback issues
We need to restart services to be able to see playback and it only lasts for a short period of time. This remote app is horrible. If you want to use this system, I am having to VPN in for local access.
Note to Access, you’re app developers need help…
If I could, you would get -Star review!
Note to Access, you’re app developers need help…
If I could, you would get -Star review!
Response from developer
Hi, we are sorry for the issues you are experiencing but do not recognize this as a general issue with the app. We would very much appreciate if you can contact our support at https://www.axis.com/support so we can help you with your problem.
Doesn’t work for me
I can enter the information, but no connection. Could be my error, who knows.
No actions
Actions are unavailable through the app since the new update
