Rewards
The coffee shop is amazing but the app reward system doesn’t work very good. I lost all my points that were supposed to be used on my order and I still got charged the same price.
Rewards don’t work in the app
I recently tried to redeem rewards for a mobile order. The app deducted the Lei but then when I tried to check out, it showed “no rewards found.” I ended up having to go in to the location, where I duplicated the entire process in front of the barista and they were just as confounded. Ended up getting 178 Lei deducted from my balance but wasn’t able to use them.
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Garbage app
This app is not functioning at all. I signed up about 2 weeks ago. Now i try to sign it and it says there’s no match. I try signing up again but the page comes up blank. So it’s a completely useless app now.
Excellent Coffee
One of my biggest pet peeves about iced coffee (which I love) is that it gets watered down as the ice melts. This is the only coffee shop that I know of that addresses the problem with coffee ice in their iced coffee. Simple yet effective solution ensuring an enjoyable undiluted experience to the last sip. Add to it that it’s Hawaiian coffee and it’s an excellent experience that keeps me caffeinated and coming back. So glad they finally opened up a shop in my area!
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App
The app is so annoying. Why do I need to click 7 times?
