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BakAi - мобильный банк

BakAi - мобильный банк

Ваш умный финансовый сервис

381 ratings
128 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • October 11, 2017
  • August 28, 2026

Features

Developer

OJSC BAKAI BANK
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About

This mobile banking app offers convenient payments for various services, access to government services, and quick financial solutions like online loans and card management. It prioritizes innovative security with remote video identification.

✓Convenient payments for utilities, internet, mobile, taxes, games
✓Access to over ten government services
✓Online loans up to 200,000 som
✓Money transfers to Russia and Kazakhstan cards
✓Virtual card opening and physical card ordering
✓Remote video identification for security
✓Account and card management
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What users say

Summarized from real user reviews of BakAi. Based on 381 reviews and a 4.7/5 average, it highlights the 10 positives and 10 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Intuitive and user-friendly interface
  • 🚀Fast and responsive application performance
  • 💳Convenient QR code transfer functionality
  • 🌍Excellent service for international users and non-residents
  • 📧Innovative 3DS code delivery via email for travel convenience
  • ⚡Quick and responsive customer support
  • 💱Easy currency exchange and multi-currency support
  • 🎨Modern and stylish design
  • 📱Regular updates with new features
  • 🔄Stable and reliable banking operations

Negative things

  • 🐛Frequent application crashes and freezes
  • 🔐Overly restrictive account blocking and card freezing
  • 📵Push notifications not working properly
  • 🔄Confusing and poorly explained account recovery process
  • 💸Unexplained currency conversion rate issues
  • ⚠️Inadequate customer support responsiveness in critical situations
  • 🚫Forced mandatory updates causing instability
  • 🔒Two-factor authentication issues with lost devices
  • 💰Unexpected fees and charges without clear communication
  • 🌐International transfer limitations and errors
See all reviews
+1

What's New in BakAi

5.1.7

August 28, 2026

Подкрутили, настроили, улучшили —теперь приложение намного приятнее, чем было вчера

User reviews

Most RecentHighest RatedLowest Rated

Ужасно

Не могу посмотреть реквизиты своей карты. Приложение зависает и выдает ошибку, поддержка молчит
VisuallllVisuallll

Response from developer

Здравствуйте! Приносим извинения за доставленные неудобства. На данный момент всё работает в штатном режиме. С уважением, Бакай Банк!

Отличный банк

Отличный банк, удобное и быстрое приложение. Доступное обслуживание, хорошие курсы обмена валют, поддержка apple pay
КарюшаКарюша

Response from developer

Здравствуйте! Благодарим Вас за положительный отзыв и высокую оценку! 😊🙌💙 С уважением, Бакай Банк!

Не работает

Не работает вход с мобильной сети (бесконечный лоадер после ввода пароля). Далее, если с вайфая - для двойной аутентификации не приходит пуш, где нужно выбрать правильное число. Звонила в поддержку — сказали починят, не починили. Пользоваться приложением невозможно.
no_lamasno_lamas

Response from developer

Здравствуйте! Спасибо за ваш отзыв. Нам жаль, что вы столкнулись с трудностями при входе. Чтобы мы могли проверить ситуацию, пожалуйста, напишите нам удобным способом: 📱 WhatsApp: 0 (554) 00-61-11 📧 Почта: KC@bakai.kg. С уважением, Бакай Банк

Не заходит в приложение!!!

После обновления уже неделю просто не могу войти в приложение. Когда почините?!?!
Ася1234Ася1234

Response from developer

Здравствуйте! Спасибо за ваш отзыв. Мы хотели бы лучше понять, с какими именно проблемами вы столкнулись. Можете позвонить на номер 6111 бесплатный с мобильного телефона, также +996 312 610061 или можете написать нам WhatsApp 0 (554) 00-61-11 6111 - KC@bakai.kg – почта С уважением, Бакай Банк!

Обновление 5.1.6 не открывается

После обновления приложение не открывается. Только с вайфай. Почините пожалуйста!
птлалашомрвптлалашомрв

Response from developer

Здравствуйте! Спасибо за ваш отзыв. Мы хотели бы лучше понять, с какими именно проблемами вы столкнулись. Можете позвонить на номер 6111 бесплатный с мобильного телефона, также +996 312 610061 или можете написать нам WhatsApp 0 (554) 00-61-11 6111 - KC@bakai.kg – почта С уважением, Бакай Банк!

See 123 more reviews

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User experience

🐞

Reported Bugs

15 issues

Application crashes upon opening after updates

Bug

Cannot log in to app - stuck on authorization screen

Bug

App crashes every 5 seconds after recent update

Bug

QR code transfer functionality fails intermittently

Bug

Phone number transfer feature unavailable for non-residents

Bug

Cannot update app on iOS 16

Bug

Login verification code sent to wrong phone number

Bug

Virtual card blocking without proper unlock mechanism

Bug

Payment processing hangs for extended periods

Bug

Technical maintenance windows lasting 30+ hours with no service

Bug

macOS app has missing input fields and buttons

Bug

Euro currency payments not processing

Bug

Decimal input not supported in currency exchange

Bug

History filter and date range selection not intuitive

Bug

Weekend transaction history not displaying

Bug
✨

Requested Features

13 requests

Add comment/memo field for QR code transfers

Feature

Relocate QR scanner to more accessible location

Feature

Enable phone number change for non-residents without visiting branch

Feature

Add Apple Pay and Google Pay integration

Feature

Implement monthly expense summary on home screen

Feature

Push notifications for OTP codes instead of email

Feature

Card lock/unlock functionality

Feature

Alphabetically sorted bank list for international transfers

Feature

Monthly spending analytics and reports

Feature

SWIFT transfer documentation clarification

Feature

Support for decimal amounts in currency exchange

Feature

Display exchange rates before entering amount

Feature

Add incoming transaction history (not just outgoing)

Feature

FAQ

What can I do with the BakAi mobile banking app?

The app allows you to make convenient payments for a wide range of services like utilities, internet, and mobile. You can also access over ten government services, get online loans up to 200,000 som, transfer money to cards in Russia and Kazakhstan, and manage your accounts and cards easily.

How does BakAi ensure the security of my funds?

BakAi utilizes innovative security measures, including remote video identification, to guarantee the safety of your funds 24/7. This allows for secure verification and access to your banking services.

What types of cards can I get through BakAi?

You have the option to open a virtual card or order physical cards such as Visa Classic or Visa Gold. The app also supports Visa IFC cards, providing various options for your financial needs.

Is BakAi a free app to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or in-app purchases for core functionalities.

Can I use BakAi for international money transfers?

Yes, the app facilitates quick money transfers to cards issued by banks in Russia and Kazakhstan. This feature allows for convenient cross-border transactions.