I get results
The app is very user friendly. I log my concerns frequently. The adm is very responsive. I agree with reviewers that the adm is not detailed on how the issue was resolved/closed but point is, my issues have been addressed.
Can’t find my address
The app is supposed to be able to find my address as I begin to type it in. I typed the complete address but the app still could not find it.
Freezes up
Mid way through a request it won’t allow you to finish and submit. Is there another way to file a report outside of the app?
Horrible app and updates are not working
Nearly every function that this app controls shuts down the second that you open it and has done so for over 6 months. Ironically, it's been 6mos since the last update and somehow the operation within the app has only worsen.
App crashes using certain functions
Cannot view nearby requests without app crashing and closing.
Constant Crashes
App is terrible. Constantly crashes unexpectedly.
“Fixed” crashing I think not…
If you can even click on one service menu icon and get it to stay up, you’re lucky otherwise you touch one feature and it crashes every single time. I even tried uninstalling and reinstalling the app still crashes instantly. Version history update was that these crashes were fixed every month ago they’re not.
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App works well- Service is what’s horrible
I’m not sure what the point of an app to submit complaints is, if they are immediately Closed without any update, instruction, suggestion, or explanation. Sure, you get to report things you think are wrong or dangerous… but what good is reporting anything when nothing is done, the complaint is never answered or addressed, or your request is just deleted. Thanks for having a platform to complain, now you just have to work on the ACTUALLY doing something part.
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Just tried paying property taxes, no success.
Tried paying property taxes. No luck. The submit button is not working and can’t even find my place. Looks like this is glorified web browsing tool and not an app for friendly user interface. Hope they will update soon.
Very useful app!!
Have used many times to report hazards in the neighborhood. Easy to use, can submit photos. Quick response time, to reported problems. Can sign up to receive reminders to place re-cycling at the curb.
