What happened?
App had been working ok after signing up but it stopped working completely and just keeps displaying “There was a delay, Try again”. Please fix
Would be great. . . if it worked
App never functions when attempting to manage people and time limits. Consistent errors with “delays” that never resolve. Have logged in/out, reinstalled app, but the reliability continues to be so poor that it is difficult to adjust my family’s time limits and access. Love the service, but this app is garbage.
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There was a delay, please try again
Can’t get to devices that say online without getting this error. Close app and reopen. Just contact ‘there was a delay’ errors.
Don’t miss Xfinity!!!
We have had BAM for 3 months….fast and reliable…..and ⅓ of the cost of Xfinity! Customer service is outstanding too…can’t say that for Xfinity!
App issues
App keeps saying to update but it is updated.
IPV6
I have it on my cell phone, but not my fiber?
Horrible app
Have had so many issues with the app not working. Keeps telling me to update, and it is updated. Will just spin and spin and nothing comes up. Also, hate it compared to Cox. Cox is a horrible company but their app always worked and it gave us the ability to not only turn off certain people (like our teenager), it allowed us to turn off for two hours, which helped us make sure he was off technology to go to bed. But this app has so many issues just working normally. Really disappointed. Please invest in upgrading it asap.
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Love the BAM Fiber
This app shows all connected devices. Provides real time and historical usage. Provides security through a couple installed apps. Can run speed tests on request
Parental restrictions don’t work !!!!!
The app is terrible. Kids can bypass the app and login again with their devices. The parental restrictions don’t work. I have been k the phone with BAM 3 times. They don’t call back and they don’t fix the problem.
Installation
Ruben your installer showed up on time, and very promptly got right to work. Very respectful person and seemed very knowledgeable on what to do where to put the router and the wires. I can’t say enough so far from talking to Tina in sales to Ruben in installation, you guys knocked it out of park. Thanks for everything
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C.E.O,
We are supposed to get 50 gig. On a good a we get 1.1, I’m not impressed.
