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Banco de Occidente Móvil

Banco de Occidente Móvil

by BANCO DE OCCIDENTE

439 ratings
85 reviews
💰 Finance
Free

Details

Released
November 13, 2016
Updated
October 9, 2026

Features

Developer

BANCO DE OCCIDENTE
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Banco de Occidente Móvil screenshot #1 for iPhone
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Banco de Occidente Móvil screenshot #5 for iPhone
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Reviews summary↘︎
⭐85
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📝10+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
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📦~ in 3 weeks
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About

Manage your finances on the go with this banking application. Easily register, make QR purchases, transfer funds, pay bills, and check account details. Access information about your products and locate bank branches and ATMs nationwide.

✓Easy registration and login
✓QR code purchases
✓Fund transfers and cash advances
✓Bill and credit card payments
✓Account balance and transaction history
✓Generate certificates and statements
✓Locate branches and ATMs
Show original description

What users say about Banco de Occidente Móvil

Reviews of Banco de Occidente Móvil are mostly negative: the Finance app is rated 4.4/5 from 439 App Store ratings. What users like most: easy to use, fast transactions. Top complaints: slow performance, difficult to navigate. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 🚀Fast transactions
  • 😊Friendly interface
  • ✅Reliable service
  • ✨Innovative features
  • 👍Good for international use
  • 👍Personalized attention
  • 👍Great support
  • 👍User-friendly design
  • 👍Quick and efficient

Negative things

  • 🐌Slow performance
  • ❌Difficult to navigate
  • 🐛Frequent crashes
  • 👎Poor customer service
  • 💸Unexpected charges
  • 🚫Lacks essential features
  • ⚠️Security issues
  • 😩Confusing processes
  • 📉Outdated technology
  • ❌Inconsistent functionality
See all reviews

What's New in Banco de Occidente Móvil

5.34.0

October 9, 2026

Novedades para ti! Seguimos mejorando tu experiencia. Ahora puedes disfrutar de estas nuevas funcionalidades: Consulta tus productos internacionales Ahora podrás consultar los productos que tengas con nuestras filiales en Panamá y Barbados. Accede fácilmente para consultar  la información de tus productos en diferentes monedas. ¡Actualiza tu app y disfruta de todas las novedades!

More

User reviews

Most RecentHighest RatedLowest Rated

La peor Aplicación

No sirve para nada, nada funciona, no deja pagar no deja hacer nada.
AFairpods not found

Mala

Muy mala deberían mejorar esa app es muy lenta y muchas vueltas o deberían quitarla
JJhonDhdnfne

Transacción

Fácil
EAEn acción

No es tan sencilla y amigable

No remite hacer ajustes en la cuenta y es difícil llegar a los ajustes para hacer modificaciones
Jjpbuitragoo

Tarjetas amparadas

Tuve que hacer maravillas para poder pagar la tarjeta de amparada de mi esposa. Sería más fácil si pudiera hacerla desde la aplicación.
SSergiogtorres90
See 80 more reviews

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User experience

🐞

Reported Bugs

86 issues

App is very slow

Bug

Difficult to access settings

Bug

App is slow and cumbersome

Bug

App continuously presents failures

Bug

No pockets to manage money

Bug

Cannot transfer via Breb

Bug

Slowness when making transfers

Bug

App freezes on blue screen with logo

Bug

Cannot pay via PSE

Bug

App shows insufficient balance for payments

Bug

Cannot consult amparadas cards

Bug

Registered accounts disappear

Bug

App confuses currencies when paying credit card debt

Bug

Cannot transfer via Breve

Bug

Movements take time to load

Bug

Cannot identify Bre-B key for payments

Bug

Security system blocks transactions

Bug

Products disappear after updates

Bug

Difficult to make transfers between Occidente savings accounts

Bug

App is very basic

Bug

No notifications for transactions

Bug

Portal is down for transfers

Bug

Unable to make movements

Bug

Cannot modify limits

Bug

Error when registering accounts

Bug

Cannot download bank account certificate

Bug

Left menu disappears

Bug

Kubo option not enabled

Bug

Some processes are tedious

Bug

QR payments and service payments work intermittently

Bug

App is fast and efficient

Bug

App is easy to use and fast

Bug

App is stable and friendly

Bug

App asks to rate after every transaction

Bug

Apple Pay does not work

Bug

Cannot write security code for key payments

Bug

OTP is annoying

Bug

Face ID does not work on iPhone 17

Bug

Delays in managing messages and verification codes for Bre-B transactions

Bug

App is intuitive, practical and rarely fails

Bug

Transfers in the afternoon are slow

Bug

Cannot pay monthly installments from mobile with external bank

Bug

App is limited, cannot use PSE for credit card payments

Bug

Annotations in transfers are not visible

Bug

After update, need to re-register and cannot

Bug

Cannot enter app or download on another phone

Bug

App fails frequently

Bug

Bank does not process movements in time

Bug

Card blocked

Bug

App does not function

Bug

Cannot show key to continue

Bug

Face ID does not work

Bug

Payment to credit from savings account never works

Bug

Registration experience is frustrating

Bug

App does not allow login with credentials

Bug

Cannot visualize instructions correctly during registration

Bug

App crashes

Bug

App does not open links

Bug

Transactions take days to reflect

Bug

App never works

Bug

FaceID on iPhone XS does not work

Bug

Authentication on new device is difficult

Bug

App blocks totally

Bug

App is unusable

Bug

App is very bad

Bug

App is horrible

Bug

App fails authentication

Bug

Cannot enter OTP code

Bug

Cannot start application

Bug

App is outdated

Bug

New update does not save user and password

Bug

Cannot recover password

Bug

App crashes after update

Bug

App is not functional

Bug

App is not working

Bug

App is very bad

Bug

App is horrible

Bug

App fails authentication

Bug

Cannot enter OTP code

Bug

Cannot start application

Bug

App is outdated

Bug

New update does not save user and password

Bug

Cannot recover password

Bug

App crashes after update

Bug

App is not functional

Bug

App is not working

Bug
✨

Requested Features

24 requests

Ability to pay specific credit card purchases

Feature

Make payments from other accounts via PSE

Feature

Add pockets for money management

Feature

Add Apple Pay for debit cards

Feature

Improve authentication methods

Feature

Add chat support for issue resolution

Feature

Enable payment by QR code

Feature

Enable payment of services

Feature

Add Tranfiya transfer option

Feature

Improve login system

Feature

Add loading screen

Feature

Fix Face ID issues

Feature

Allow registration on new devices

Feature

Enable password recovery

Feature

Allow saving user and password

Feature

Improve payment of credit card from external bank

Feature

Allow PSE payments for own products

Feature

Improve display of transaction annotations

Feature

Allow registration on new devices

Feature

Allow password recovery

Feature

Allow saving user and password

Feature

Improve payment of credit card from external bank

Feature

Allow PSE payments for own products

Feature

Improve display of transaction annotations

Feature

FAQ

What can I do with the Banco de Occidente Móvil app?

The app allows you to register and log in easily, make QR purchases with your cards, perform transfers and cash advances, pay your credit card, services, and obligations. You can also consult your products and movements, generate certificates, and find information about your Grupo Aval products and the location of offices, ATMs, and banking correspondents.

What are the requirements to register for the app?

To register, you must have active Banco de Occidente products for Personal Banking. You also need to have your mobile number registered as a secure data with the bank or acquire a Mobile/Physical Token. Some transactions may require prior inscription in the transactional portal.

Is the Banco de Occidente Móvil app free to use?

Yes, the application is free to download and use. There are no explicit mentions of subscription fees or in-app purchases for core functionalities within the provided description.

How can I get help or more information about the app?

For more information, you can visit www.bancodeoccidente.com.co/bancamovil or contact their customer service lines: 01 8000 51 46 52, or in Bogotá at 601 390 20 58.

What kind of transactions require prior inscription?

To perform payments, transfers, and cash advances, you must have these services previously inscribed in the Personal Banking Transactional Portal. Additionally, activating complementary services from the Transactional Portal with your Mobile/Physical Token is recommended for more transactions within the app.