Constant bug on opening
Every time I open the app on iOS, it does not load and I cannot see my trips
Freezes every time I launch it
This app is very annoying. Every time I launch it the app freezes for at least two minutes. You can’t do anything. If you click to another app and click back, the freeze is reset & and you still have to wait two minutes.
Hopeless…avoid like the black plague.
This app is the most frustrating useless rubbish on the Apple Store. Good luck trying to join the FlyerBonus too.
1: won’t download digital card to your Wallet app.
2: logs you out before you can even set up your FlyerBonus ID.
3: won’t let you log back in bc you have no FlyerBonus ID in the first place.
4: won’t accept your name or email to retrieve the ID.
5: what is the point of this ridiculous app in the first place?
Seriously, it’s 2024. Get it together for gods sake.
If you enjoy ripping your hair out and wasting hours of your time…install it now. Otherwise, avoid it like a blind date with a toothless Karen!
1: won’t download digital card to your Wallet app.
2: logs you out before you can even set up your FlyerBonus ID.
3: won’t let you log back in bc you have no FlyerBonus ID in the first place.
4: won’t accept your name or email to retrieve the ID.
5: what is the point of this ridiculous app in the first place?
Seriously, it’s 2024. Get it together for gods sake.
If you enjoy ripping your hair out and wasting hours of your time…install it now. Otherwise, avoid it like a blind date with a toothless Karen!
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Crashes a lot
After the last iOS update the app will not open
Been going on for 2 months
Only White access bookings is via the web on your laptop.
The developers need to fix this fast
Been going on for 2 months
Only White access bookings is via the web on your laptop.
The developers need to fix this fast
I can’t open the app
The app is not working since few few days ago
Great app when it works, but crashes after latest update.
App crashes on iPhone after version 7.0.6 update.
Useless and Glitchy
I’ve attempted to download this app multiple times and received the error message that I have a rooted device when I try to open the app. Something I know is untrue due to multiple other working apps (banking, etc.) that would call that out were it true. I do see that there’s been an update in the last couple of days and I would have installed this app shortly after the most recent update so I’m wondering if something was missed there. Based on the complaints about the app being inaccurate versus what the airline says or does, maybe it’s best that I’m not able to use it.
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App and Airline are Terrible
Do yourself a favor and book on Thai Aireays instead. Theis app itself is similar to Thai Airways, but noticeably worse. Flight times are wrong, delays are not reported, you can choose seats but then the airline reassigns them when you get to the airport. Staff was dismissive to discrepancies the app told us (a shock, the only rude people in Thailand).
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Needs lots of improvements
This app doesn’t even let you click the buttons because it’s not designed for a universal compatibility of iPhones. On my iPhone 14 Pro Max, the upper part of the app is out of the screen, makes it very hard to click the back button, I can give this junk only one star as it lacks the basic usability.
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Works pretty well
Most of the issues seem to be fixed and it’s working pretty well now
Potential but...
Nicely designed & actually lets you buy tickets which is great but you physically have to add your trips your self which I had to do to prove the check in person at PNH that I had already paid for extra luggage. Flight is delayed & instead of updates it says "your flight already flew". I almost had a heart attack but no we are all sitting here with no announcements about the delay. I had to go ask personally why the app said the plane left when it had not even arrived. Could do much better.
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Over a year since update. Now crashes on loading
It’s jus like the timeliness for Bangkok Air to return emails regarding booking a flight (2 weeks both times) when their website also failed to allow a booking.
If you want to publish an app, it needs to be updated so it can function. 12 months is too long.
If you want to publish an app, it needs to be updated so it can function. 12 months is too long.
Flight delayed
Been waiting 45 mins.
Does not work
When attempting to book a flight, I only ever receive a “URL data formation error”. As such, the application does not work at all.
Too slow
Good layout and features but the app is too slow. Better to just use the mobile browser.
Awful app
First they said it would be ready in July, now it’s August
How are can this be!
Can’t check in, so arrived to airport early to find that despite a million staff early check in
Duh
If I could rate it zero I would!
How are can this be!
Can’t check in, so arrived to airport early to find that despite a million staff early check in
Duh
If I could rate it zero I would!
Dee
App doesn’t work. Keeps giving different dates that it will be updated by and missing those deadlines.
Super
Great airlines, great app!
Good
Just downloaded today. Good app
Doesn’t work at all!!
Nothing about it works or is good. Makes me wish I had books flights on other carriers.
