Bangkok Airways User Reviews

Customer Experience

Positive experience13.6% of reviews
Neutral3.7% of reviews
Negative experience82.7% of reviews

~ Based on 81 written reviews from the US App Store.

Is Bangkok Airways Safe?

Bangkok Airways has mixed safety signals based on user ratings. AppsHunter Safety Score for Bangkok Airways is 59/100.

This assessment is based on 30 user ratings, with an App Store average of 2.6/5.

Safety Analysis

36.7% of ratings point to a safe experience
3.3% of ratings suggest some concerns
60.0% of ratings point to a risky experience

~ Based on 30 App Store ratings for Bangkok Airways.

Is Bangkok Airways Legit?

Bangkok Airways appears to be a legitimate app. AppsHunter Legitimacy Score for Bangkok Airways is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pathetic

Does not work. Makes you wonder about the planes.

This app seems to be a template from somewhere else

The screens and functionality looks similar to other airlines such as Thai airways, makes me think it came out of the box from a single provider. Nevertheless this is more like a web viewer than a native app. Get more control in your hand and do your own app.

Constant bug on opening

Every time I open the app on iOS, it does not load and I cannot see my trips

Bonne amélioration

L’application c’est bien amélioré depuis un an (dommage l’historique des voyages a disparu). Ajouter la carte de fidélité dans le wallet ne marche pas. Sinon l’appli est très pratique et fonctionnelle.

Impossible to check in.

Impossible to check in. Worst nightmare application !!!!

Freezes every time I launch it

This app is very annoying. Every time I launch it the app freezes for at least two minutes. You can’t do anything. If you click to another app and click back, the freeze is reset & and you still have to wait two minutes.

Bumpy application

Just downloaded and registered. Once the ID has been assigned you have to safe the Card-image immediately, cause the damn thing just demands the ID to login and no confirmation mail is sent.
Then you can book and manage it. No interface to iOS wallet though.

I can't book a simple flight

I can't book a simple flight.
Everytime at the checkout I put down my Visa or Mastercard and for some reason when I want to purchase the flight an error occurs.

Even thought I went throught the verification of my banking app.

Then the flight is shown as booked in the app just to dissappear later again.

I tried this three times now, also with a different card. When booking on the desktop versions website it seems to work.

So the app is only good for checkin into the flight and show the boarding pass.

Booking a flight would be very convenient too and would have saved me time and effort.
Show more

Hopeless…avoid like the black plague.

This app is the most frustrating useless rubbish on the Apple Store. Good luck trying to join the FlyerBonus too.
1: won’t download digital card to your Wallet app.
2: logs you out before you can even set up your FlyerBonus ID.
3: won’t let you log back in bc you have no FlyerBonus ID in the first place.
4: won’t accept your name or email to retrieve the ID.
5: what is the point of this ridiculous app in the first place?

Seriously, it’s 2024. Get it together for gods sake.

If you enjoy ripping your hair out and wasting hours of your time…install it now. Otherwise, avoid it like a blind date with a toothless Karen!
Show more

Crashing, long and tedious

Crashing multiple times, requires multiple steps and attempts to complete all info and then at the end boarding passes cannot be provided… maybe the website works better, but the App needs improvements…

Crashes a lot

After the last iOS update the app will not open
Been going on for 2 months
Only White access bookings is via the web on your laptop.
The developers need to fix this fast

App in crash

not possible to open it

I can’t open the app

The app is not working since few few days ago

App startet nicht

Seit dem letzten Update geht leider gar nicht mehr 🙈

Great app when it works, but crashes after latest update.

App crashes on iPhone after version 7.0.6 update.

L’appli ne s’ouvre pas…

L’appli ne s’ouvre pas…

Crash with 7.0.5 and iPhone 15pro Max

Depuis l’installation de la version 7.0.5 sur mon iPhone 15 Pro Max (iOS 17.5.1), l’appli crash au démarrage !! Merci de corriger au plus vite.

Édit : après suppression/réinstallation de l’appli , tout est ok.

Startet nicht

Seit dem update der App funktioniert es nicht mehr

Useless and Glitchy

I’ve attempted to download this app multiple times and received the error message that I have a rooted device when I try to open the app. Something I know is untrue due to multiple other working apps (banking, etc.) that would call that out were it true. I do see that there’s been an update in the last couple of days and I would have installed this app shortly after the most recent update so I’m wondering if something was missed there. Based on the complaints about the app being inaccurate versus what the airline says or does, maybe it’s best that I’m not able to use it.
Show more

Top

Alles gut geklappt