Hardest App
Every 3 months I have to go into a branch and change my password! Every time I try to sign on it doesn’t use my Face ID!
EVERY TIME I try to transfer money from savings to checking it’s a HASSLE!!
Worse APP EVER!!
EVERY TIME I try to transfer money from savings to checking it’s a HASSLE!!
Worse APP EVER!!
So Easy
Bank of Botetourt makes mobile deposits easy as pie! The process is simple and using the automated system is an absolute delight!
Wish it worked better
That glitches in this app is very annoying. Bill Pay is unavailable half the time. It’s very frustrating.
The mobile app is so helpful!
Thank you
Show password
I love the convenience of my banking app but often get frustrated with the password input. It would be nice if you had an option to view it before submitting it like so many other apps
Can not open!!!
I have called the number and ask for help but I’m told it’s not on their end because I’m able to open my account on the web. I loved the mobile app when It worked!! I still have a issue trying to open bill pay on the web. There is definitely a issue if so many people are having issues with the same mobile app not opening. Please if you’re gonna offer a mobile app fix It!!
Show more
flashes of white
as of last night i haven’t been able to use the app. everytime i click on it, it flashes white and brings me to my home screen. i’ve tried uninstalling it and turning wifi on and off. same thing happens. plz fix your app
Log in fail
Since iOS 16 update I have not been able to log in. It keeps booting me out , I depend on app daily , please help get fixed asap!
Unable to open app in iOS 16
Ever since I upgraded my phone to iOS 16 the app crashes on launch. Was good when I was actually able to use it.
No longer opens with iOS 16
Since the iOS 16 update, the app no longer opens. Will flash the Home Screen and immediately close.
Attention: this app is crap
Changed password, reinstalled app, turned Face ID on and off. Still cannot ‘validate’ my information. Probably to be expected from a rinky-dink local bank.
Statements not available
Statements not available in app. I already do 2FA and refuse to do the additional 3rd party datamining foisted on clients. Make statements available in the app or start mailing them out at your expense. Or start losing accounts. People are sick the direction banks are headed.
No longer usable
Unfortunately this past Tuesday they started requiring a code to be texted to your phone number. The code is never sent. Have spent the past three days trying to log in and talking to customer support throughout the day nobody has been able to help me. Will now have to switch banks now to one that has an online banking app that works.
Show more
Update
Update will not even open for me to download it
App does not work
App will not open
Log in issues still not fixed
My phone uses Face ID to get me into the app and it’s having the same malfunction that it did with the thumb print. It’s giving the same “Attention” box as in the past, telling me my log in credentials aren’t right, etc. This is a very old issue that should not BE an issue any more. It works fine for a while and suddenly stops.
Show more
Ease of use!
I enjoy using my Bank of Botetourt mobile app; it’s convenient, easy to use, and saves me from waiting in line at the bank!
Unable To Log In
Since the recent update I have been unable to use the app on my IPhone 6 S. It comes up for a few seconds while the log in screen flashes then disappears and then nothing. Please fix if possible. I depend on my mobile app to carry out transactions throughout my day regularly. Thanks!
Won’t open
For the past month I have been unable to login to my mobile account. I called my bank and despite their efforts, it still does not work. Previous to this, I had no trouble with the app. My phone is an iPhone 5s.
Update please
Could you please update this app to support the iPhone X?
