What’s going on BOI?
This app is simply atrocious. How can a big bank like BOI have an app this poorly designed and executed?
I’ve looked through all of the recent reviews, and there’s a response to each one from someone in the development team.
How can you not take all of this feedback and actually improve the app?
I’ve looked through all of the recent reviews, and there’s a response to each one from someone in the development team.
How can you not take all of this feedback and actually improve the app?
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Bad update
Removed insight on monthly money in vs out. Why would they *remove* a useful feature?
Such an awful app
This is awful for banking. You can only view statements 3 months at a time. Slow for payments to leave your account. You cannot write a note so explain what a payment is for
App is constantly broken, customer service is useless
I’ve been with BOI for over 10 years and the service has only continually gotten worse, for some reason as of a few days ago it’s removed Face ID from the app, my passcode is not working and can’t get on to check my bank balance.
Payee payment restrictions
I live in the UK and had to pay for a boiler replacement for my rental apartment in Ireland, totally cost was 5,612 euro and because it’s a new payee I can only send 1000 euro. This is unacceptable as a loyal customer of over 25 years and makes me look like I can’t pay my bill up front which I wanted to do.I understand about banking fraud but surely customers can choose what to pay for bone fide work.
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