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PTSB – Mobile Banking

PTSB – Mobile Banking

by permanent tsb group holdings p.l.c.

39 ratings
74 reviews
🌟 Lifestyle
💰 Finance
Free

Details

  • Released
  • Updated
  • January 30, 2013
  • June 18, 2026

Features

Developer

permanent tsb group holdings p.l.c.
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PTSB – Mobile Banking screenshot #1 for iPhone
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PTSB – Mobile Banking screenshot #3 for iPhone
PTSB – Mobile Banking screenshot #4 for iPhone
PTSB – Mobile Banking screenshot #5 for iPhone
PTSB – Mobile Banking screenshot #6 for iPhone
PTSB – Mobile Banking screenshot #7 for iPhone
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Reviews summary↘︎
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❓5 answered
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About

Manage your finances conveniently and securely on the go. This app allows you to check balances, transfer funds, pay bills, and manage your cards. It provides quick access to account information and offers features for loan applications and opening new accounts.

✓Quick Balance check
✓Secure login with PAN, TouchID/FaceID
✓Account balance and transaction history
✓Apply for loans and credit cards
✓Open savings and deposit accounts
✓Card management (freeze, report lost/stolen, replace)
✓Fund transfers and bill payments
✓Add card to Apple Wallet
Show original description

What users say

Summarized from real user reviews of PTSB. Based on 39 reviews and a 2.9/5 average, it highlights the 10 positives and 51 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use
  • 👍Accessible support
  • 👍View Visa Debit card PIN
  • 👍Secure transfers
  • 👍Set up trusted payee
  • 👍Big improvement
  • 👍Improved visuals
  • 👍Improved accessibility
  • 👍Improved navigation
  • 👍Does everything I need

Negative things

  • 🐛App crashes
  • 🐛Frequent login issues
  • 🐛Unreliable uptime
  • 🐛App refuses to move past login
  • 🐛App not working
  • 🐛App stops working
  • 🐛Cannot access accounts
  • 🐛App broken for weeks
  • 🐛Horrendous app
  • 🐛Dreadful app
  • 🐛App is a mess
  • 🐛Transactions hard to navigate
  • 🐛Screen freezes
  • 🐛Cannot go back to old transactions
  • 🐛Login atrocious
  • 🐛App closes after loading
  • 🐛App does not work
  • 🐛Glitchy app
  • 🐛Terrible app
  • 🐛Always something wrong
  • 🐛Clunky design
  • 🐛Poor functionality
  • 🐛Medieval banking
  • 🐛Unable to login
  • 🐛Old school design
  • 🐛Old school functionality
  • 🐛Hard to see transactions clearly
  • 🐛Laughable app
  • 🐛Ridden with error messages
  • 🐛Not sending notifications
  • 🐛Basic design
  • 🐛Miles behind fintech apps
  • 🐛Unreliable
  • 🐛Unstable
  • 🐛Limited functionality
  • 🐛Spotty performance
  • 🐛Painful to use
  • 🐛Woeful navigation
  • 🐛Icon color change suspicious
  • 🐛Useless app
  • 🐛Shockingly useless
  • 🐛Garbage app
  • 🐛Not user friendly
  • 🐛Not clear
  • 🐛Not quick to access areas
  • 🐛Annoying login
  • 🐛Development halted
  • 🐛Too old
  • 🐛Unacceptable in 2015
  • 🐛Cumbersome login
  • 🐛Inferior banking app
See all reviews

What's New in PTSB

12.14

June 18, 2026

You can now choose a daily debit card spending limit that works for you, from €0 to €5,000. Increase or decrease your limit anytime in the cards section of your app.

More

User reviews

Most RecentHighest RatedLowest Rated

Can’t get in

After I lost my Samsung Galaxy, I had to use my iPhone, I can’t even get into my account. I verify my phone number but then nothing happens after that!
DrQ2020DrQ2020

Terrible app, terrible bank

Just get another bank. No redeeming qualities.
End of my tether 26End of my tether 26

PTSB app

It is an app that is easy to use. Support is accessible. I can view my Visa Debit card PIN. I can make transfers securely & safely.
I can set up a trusted payee with their details.
Caro~C_ECaro~C_E

What is going on with theses “upgrades”

The app recently changed to be more “user friendly”. Well this week the app refused to move past the login screen. Not exactly user friendly.

An app is supposed to compliment the customer experience. If all I can see is my balance, then what’s the point?
heneghanoheneghano

Worst app ever

This is my first time leaving a review for an app. This is hands down THE worst app I’ve ever had the displeasure of using. Every time I log in there are issues.
Julzies111Julzies111
See 69 more reviews

Developer apps

Business24 Authenticator
Business24 Authenticator

by permanent tsb group holdings p.l.c.

💰 Finance
Free
See developer apps

User experience

🐞

Reported Bugs

44 issues

Cannot get into account

Bug

Verify phone number, then nothing

Bug

App refused to move past login screen

Bug

Every time I log in there are issues

Bug

App not working

Bug

App stops working

Bug

Online on chrome gives an error

Bug

Can't login for 24h because of new SIM

Bug

Functionality issue, never access accounts

Bug

App has been broken for weeks

Bug

Cannot get access to money

Bug

App randomly freezes

Bug

App says error and will not let me login

Bug

App closes after loading PTSB screen

Bug

App literally does not work

Bug

Glitchiest app on phone

Bug

Delete and install app over and over

Bug

Need to open and close app multiple times to sign in

Bug

Unable to log in most of the time

Bug

Locked out of account due to no notifications

Bug

Not showing up in notification tab

Bug

App crashes as soon as I try to open it

Bug

App has crashed or failed to login for weeks

Bug

App stopped working in last couple of weeks

Bug

Working fine initially but not working again

Bug

Keeps crashing when trying to open

Bug

New update without testing, cannot access account

Bug

Registering phone keeps crashing

Bug

Cannot access account details

Bug

App opens for a few seconds then crashes

Bug

App keeps crashing

Bug

App won't run since update

Bug

Latest update crashes on phone

Bug

Crashes on opening every time

Bug

Literally just crashes now

Bug

Update was annoying

Bug

Sim has been swiped after update

Bug

App wouldn't work

Bug

Web based access removed

Bug

Impossible to access app without Irish cell

Bug

App not optimized or updated in years

Bug

App takes forever to load to actual login page

Bug

Login ID wiped from screen on mis-type

Bug

Locked out of online banking if debit card not on hand

Bug
✨

Requested Features

22 requests

Touch ID / Face ID / Biometric login

Feature

Improve transaction navigation

Feature

Allow viewing older transactions

Feature

Fix transaction filter

Feature

Add Face ID

Feature

Add Touch ID

Feature

Enable Touch ID

Feature

Implement fingerprint authentication

Feature

Support for newer iOS versions

Feature

Mobile top up options

Feature

Show pending transactions

Feature

Modern app design

Feature

Simplify login

Feature

Improve usability

Feature

Update app periodically

Feature

Add live chat or electronic communication

Feature

Enable Touch ID Please!!

Feature

Show account balance on login screen

Feature

Clearer display of transactions

Feature

Faster login process

Feature

Add Three to mobile top up

Feature

Show pending transactions like website

Feature

FAQ

What can I do with the PTSB mobile banking app?

The app allows you to securely check your account balances, view recent and historical transactions, transfer funds between your accounts, pay bills, and apply for loans or credit cards. You can also manage your Visa Debit and Credit cards, including freezing them, reporting them lost or stolen, and ordering replacements.

How do I log in to the PTSB app?

To log in, you need to be a PTSB customer registered for Open24 Online Banking. You can log in quickly using your Personal Access Number (PAN) or by using TouchID or FaceID for enhanced security. If you are not yet registered for Open24, you can call PTSB to register.

Is the PTSB app free to use?

Yes, the PTSB mobile banking app is free to download and use. There are no charges for using the app itself. However, some specific services, such as sending emergency cash to an ATM, may incur charges as detailed in the app's terms and conditions.

What if I don't receive the security code via SMS?

If you are not receiving your security code via SMS, ensure your mobile number is registered correctly with PTSB. You can call PTSB on 0818 50 24 24 or +353 1 212 4101 to register or change your mobile number. Certain country codes are excluded from this SMS service.

Can I open new accounts or apply for loans through the app?

Yes, the app allows you to open a Savings or Deposit Account. You can also apply for a Term Loan, Credit Card, or Overdraft directly through the app, making it convenient to manage your banking needs on the go.