Bank of Scotland Business User Reviews

Top reviews

Awful

Hardly ever works as it should, features often not available.

Too much feedback…

Annoying feedback requests all the time

Quick and easy

Does what it should, face recognition has sped up security for payments and access.

Easy to use

Great app , so easy to use

Miss Sandra Stewart

Very pleased with this bank very good staff in branch Stirling always very helpful.

Difficult to talk to an (unknown) advisor

getting through on the phone is very time-consuming often with security to be passed both electronically and then in person. Whoever you do speak to know nothing about your business or your needs and starts from scratch every time. Please point me to a bank which provides a bank manager to whom I can speak with a simple phone call!
Show more

⭐️⭐️⭐️⭐️⭐️

👍

Headache

The world worst app ever, looks like idiots designed it 😐

Asim

Excellent

Optimum Service

Very smooth and secure effortlessly done by the tips of your finger instead of logging into to pc.

Useless

Can’t get past first page. Just spins. Have tried several times

Very limited functionality

It has very limited functionality compared to the RBS app and many other banking apps eg analysis, budgeting and forecasting

Great app

Very easy app and very simple to use. Great work done, keep up the good work

Bosb App

Great a joy to use.

Payment

Easy process

Simple to use

Easy to use and navigate

Still using card readers!!!

Still using card readers in 2025. The mind boggles!!!!

Poor online system

This app is so outdated and poor compared to other online banking systems.
I will be looking to bank elsewhere in the very near future.

waste of time...

app does not stay open. tried updating - nope - tries deleting and re-installing - nope. opens to show a flower and logo then shuts, again and again

Unwelcome charges

BoS have introduced charges for community accounts, although the account runs well, we will close the account because of the charges.