App always off line
I keep getting a message that the app is off line, can see messages that’s all, to get it to work I have to continually delete and reinstall the app. The iOS is upgraded the latest version. Maybe you need to roll back, retest, fix snd redeploy. This app makes me want to cancel my membership.
Join with caution
Be cautious when cancelling. I cancelled before a price increase under clause 7.1.3 of Bannatyne’s own contract — which allows this specifically — yet they still demanded another month’s payment under the general notice rule.
They failed to recognise that the specific cancellation clause overrides the general one, and even threatened debt collection while I disputed it. I paid under protest just to avoid credit issues.
This isn’t how contracts or fair treatment should work. I’ve reported the issue to Citizens Advice / Trading Standards so others don’t face the same problem.
They failed to recognise that the specific cancellation clause overrides the general one, and even threatened debt collection while I disputed it. I paid under protest just to avoid credit issues.
This isn’t how contracts or fair treatment should work. I’ve reported the issue to Citizens Advice / Trading Standards so others don’t face the same problem.
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Unable to log in or make account
Tried a few times now, there only seems to be an option to login and nothing about creating an account. My old details don’t work. So have not managed to book anything. Not great and very poor for the price you pay to be a member.
Very Poor
User interface is as best ‘very amateur’ - not user friendly & has what appears to be screenshot type images. Try again…
Terrible app
What is the point of it if it cannot find the club in your town
