B&N just cannot get it right
Even with the latest update, the app still has tons of bugs. For example, when placing an item in the cart, it gets stuck in updating cart without being able to check out.
Slow/Lacking features
Slow search. Took away ability to add membership card to digital wallet outside of the app.
It’s getting worse
I’m not one to leave reviews, but I’m hoping in doing so B&N app developers might rise to the challenge of fixing their app. I want to support Barnes and Nobel, but the closest store to me is a bit of a drive. So I enjoy the app for delivery. However, this app can’t even tell me what they reliably have in stock! I’ll add a book to my cart, go to checkout and THEN it tells me it’s “out of stock”— the gas lighting is real. It worked fine when I first downloaded it. Minor issues if any, but lately it’s been exponentially impractical. At the end of the day I’m just trying to buy some girly light novels, it really shouldn’t be this difficult.
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Awful
Terrible. You will pre order or purchase and it will cancel on their end. Unreliable for new releases and limited editions. They’ll let a large number of people purchase then randomly cancel. AWFUL customer service and zero accountability
Please fix the app
The old version was better, can’t track my orders like I use to. Even the website has issues. Please, I love my preorders 😭and I love finding those hard to find and ordering them.
