BART (Official) User Reviews

BART (Official)
BART (Official)
San Francisco Bay Area Rapid Transit District

Customer Experience

Positive experience30.2% of reviews
Neutral9.0% of reviews
Negative experience60.8% of reviews

~ Based on 222 written reviews from the US App Store.

What users say

Is BART (Official) Safe?

BART (Official) appears safe based on user ratings. AppsHunter Safety Score for BART (Official) is 92/100.

This assessment is based on 25,776 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.1% of ratings point to a safe experience
2.9% of ratings suggest some concerns
6.1% of ratings point to a risky experience

~ Based on 21,736 App Store ratings for BART (Official).

Is BART (Official) Legit?

BART (Official) appears to be a legitimate app. AppsHunter Legitimacy Score for BART (Official) is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

User friendly app

Gets the job done!

Hostage

Parking

BART App

Very easy to use.

Bart App for Parking

Works so well and saves me vital time to get to my train.

Great!

Always so helpful very clear and with accurate information thank you so much for this great app!

Waist

Never accurate

Usage

So easy to use and quick inexpensive parking and transport to SFO Airport

BART is a DIVAAAA

This app actually SLAYSSS like clock it baddieeee ๐Ÿ˜›๐Ÿ˜๐Ÿ˜if you donโ€™t use it ur really un cool bruh soooo likeeee yehhh and like you gotta hit da see lion or lik u weird okiii byeeeee ๐Ÿ˜˜baddiesss

Better Live Updates with multiple listing of incoming trains

When viewing train times for any station, there should be 4-5 upcoming trains listed instead of just 2. This would help riders better time their arrival, especially if theyโ€™re not sure theyโ€™ll make the next train or two.

For example, at Bay Fair station, only 2 incoming trains are currently shown, both heading from Berryessa to Richmond and SF. But a train from Pleasanton to SF is arriving soon (within a few minutes) and isnโ€™t shown at all. Showing more listings would prevent riders from missing trains that are actually coming up soon
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Service experience

Since 2026 a noticeable improvements in safety, cleanliness, and over all safety. This makes my commute a safe and comfortable trip well worth the fees and not having to worry about traffic

Holy moly this is bad

Way too many dang steps to pay for parking. I have cash in my pocket, why do I need like seven accounts?

Legalized Robbery

1000 parking spaces and no more than half are ever filled yet you want to charge people for parking and make it that much more difficult for non-bart riders. We have to download this app to upload our card to pay you daily. If we forget there is a $55 fee; for each day we did not pay the $3.50. But we live in capitalist country so Iโ€™m not surprised and work hard so that Iโ€™m well prepared. Iโ€™m writing this because even though free parking hours are 330pm-5am you have YET to FIX your APP and the non-bart parking fee is only open between 315am-530am. So in order to comply we have to wake up at 3 in the morning just to give you $3 dailyโ€ฆโ€ฆ for a lot that is always half empty; even when shared with an apt complex. Solutions would be to allow payment 24/7, allow paying a full week/month in advance (discounted), or not charging for the furthest end of your lot unless itโ€™s peak season.
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Usually works

I use this app just about every day. Reserving parking can be a pain and is relatively buggy, eg when trying to book for a station thatโ€™s not nearest your location, entire forms reset if you change specific fields, etc. But, I can usually get what I need with some work. Just donโ€™t change the date before choosing a station.
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Emeryville screwy Aug 7, 8

Had been useful. Starting Aug 7 trip planner totally screwy. Ignores hours.

Parking reservations are a little broken

I'm using iOS

1. Start a multi-day parking reservation
2. Pick a station and pick dates
3. Switch apps to check your calendar to make sure the dates are right
4. Switch back. All your progress has been cleared!

I really like it!

Precise schedule, easy to pay for parking, donโ€™t need to use parking machines at stations and waste time on putting in all data

Fav

The apps need to have better view of 2-3 stations in one page. I choose few stations as favorite but the next day it is back to only one station on my list. It did not save my option.

Worst public transit service

Delays delays delays. Gross disgusting stations, escalators offline everywhere. All this and it is super expensive to ride this garbage system. Fares always going up, but what are the costs associated with 20 year old trains and tracks tha have not been upgraded in decades

my experience

when I first started riding

Review

Great App! I use it daily for my work commute.