Was great, new design tanks productivity
Basecamp is one of those things that the more you put into it, the more you get out of it. My company is a huge user and it works well for us.
But they recently gave the UI a complete redesign. Since then I have seen company usage completely drop off. Why?
The new UI makes sense on paper, but is completely impractical in the real world. It’s too different, nobody knows where anything is or how to get to it. In a word, it sucks. Where’s my stuff, how do I get to it, where is the home button? (Oh sometimes its not there, it’s a feature)
But they recently gave the UI a complete redesign. Since then I have seen company usage completely drop off. Why?
The new UI makes sense on paper, but is completely impractical in the real world. It’s too different, nobody knows where anything is or how to get to it. In a word, it sucks. Where’s my stuff, how do I get to it, where is the home button? (Oh sometimes its not there, it’s a feature)
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why dont the important functions work????
we use this primarily as a team communications platform, why dont all messages in a chat give notifications???? they are constantly updating and adding new features but this basic function has never been fixed??? yes i have notifications set to all, but still only one message in a chat a day notifies and if anymore are sent in the day someone has to text for people to go check, completely defeating the point of the app for our team??????
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Terrible Update
This was a great app before they updated with stupid and moronic layout.
Why this calendar?
I absolutely hate the way the calendar is formatted. Why not a normal monthly calendar that you can actually read?
After update
After their latest update, editing, or adding notes in the Basecamp has being an absolute nightmare. When using speak to text, it absolutely does not accept all the input that is spoken.
This worked perfectly fine on the previous main software version.
This worked perfectly fine on the previous main software version.
App keeps crashing
Searching is not working well with Decent Diaspora. Painfully slow and freezes the app while search starts after typing first search letter. App is also constantly crashing after latest update.
Wow this app sucks
Seriously junk.
Loved since 2010, but the new update is BAD
I’ve been a loyal and enthusiastic user since 2010. I literally would have HALF the business if it weren’t for Basecamp. BUT this new update (Basecamp 5) is… not good. Too many changes! I can’t find what I need! The Mac desktop app is now SO slow that I’m just using the browser interface. The iPad app doesn’t even open but doesn’t tell me it can’t run on my 5-year old iPad. The iPhone version is working, but I don’t like the GUI changes! Can I please go back to Basecamp 4 or Basecamp 2, please? (I do like that you ditched that horrible yellow logo, though!)
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Response from developer
Sorry for that trouble with the update! Can you drop our support team an email? We can check into the macOS and iPad issues there. ✉️ support@basecamp.com
They Ruined Basecamp
BC5 is a mess. It feels rushed. They moved things for no reason. Broke other things and claimed the new interface is better and more intuitive. It is not. I used to love Basecamp. Sad.
Software update or downgrade? Complete disaster.
I used to love Basecamp for its simplicity and efficiency, but the recent UI/UX update is an absolute nightmare. Everything has become messy, disorganized, and incredibly hard to navigate.
Please bring back the old layout, or at least give us the option to toggle it back. Highly disappointed.
Please bring back the old layout, or at least give us the option to toggle it back. Highly disappointed.
Basecamp 5 is a mess
Ruined the app and website. Calendar is awful. File display is a mess.
What?
I used to use Basecamp all the time when I had a small company years ago. Now I’m trying to use it for some projects and it’s just not working. I created two projects on my Mac and added some tools to one. But I only see one project on my iPhone app and none of the tool I added like message board and files. I have one other person on the projects and she can see them all on her android. I don’t know where to go from here but to a new app.
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Annoying
I’ve tried adjusting my notification settings and still get a lot of annoying and useless announcements and notifications from Basecamp. I barely want to be notified when work messages me the last thing I want is a million notifications about stupid things I don’t care about.
Don’t notify me for things that aren’t relevant to me
This app frequently notifies me whenever there’s some update or new feature. I don’t care. I will never care. I use this app to communicate. I only want to be notified when someone communicates with me. Not when you’ve introduced some feature that I’ll never use.
Please add support for older ios ipad/iphone versions on Basecamp 5
This is a work app, therefore mandatory for some. Not everybody can afford/wants newer phones. It’s not a high resource app. Please add support for older devices. I’m trying not to tank your ratings but please help us out.
New update is GARBAGE!
We have been using this app for our sign shop over the past 6 years. This new update has made it impossible to find information using a smart phone. Would not recommend. Please change it back!!!!!!
Update is terrible
The app was good before this new update now it’s terrible. It’s hard to navigate, the auto correct is non existent so you have to manually capitalize letters which doesn’t sound like a big deal but is tedious and something that wasn’t an issue before. They made changes for the sake of making changes when it was completely unnecessary
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Fire whoever suggested the new layout
Actually the worst thing you could’ve done.
After update
Feels old and ugly
Post Update
Basecamp 5 update has killed the app for me, so many bugs, the changes in UI making it harder to read and operate. Freezing every 30 seconds, things won’t load at all, terrible.
