Absolute garbage
This used to be a great project management platform but the latest round of updates they forced on everyone this year made the app and platform overall essentially unusable. We’ll be looking for alternatives. Do not recommend.
I feel like I’ve lost a loved one.
I run a (somewhat notable) UX and product design studio. We’ve used basecamp as a team since BC3, but I myself have used it off and on since basecamp 1 and the Highrise days. Basecamp 5 truly is heartbreaking. It feels like they spent ~two decades fine tuning their product and then, perhaps at a tyrannical CEO’s whim, decided to gut it and reassemble it into a Jackson Pollock. The home page, once a calm and orderly portal to your work, is now noisy on the right and filled with random utility buttons on the left. The bottom nav is less intuitive than the BC4 nav. There’s still a lack of capability to plan out one’s individual work for the week. Todos and kanban/card table tasks are still inexplicably separate types of objects rather than being two views of the same object, which they really are. And, there’s still very limited timeline functionality with the anemic “lineup” which has been shoved away in a corner. Hint - if users aren’t using one of your features, it doesn’t automatically mean they don’t want it; it may mean you haven’t built enough for it to be useful. The worst part of all of this is the change is foisted onto users with no choice, and feedback to basecamp largely seems to fall on deaf ears with a “we know better” attitude or dismissive “we’ll think about this for BC6 in a few years”. The switch to BC5 feels like we’ve lost an old friend and sadly we are working to move on to another tool - which in itself is a feat.
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The app freezes on iPhone
I’ve already provided this feedback and you can go to Reddit to see that the mobile app is slow, it freezes and causes the phone to heat up significantly. I am repeatedly deleting the app and reinstalling it as advised by support - but is there any desire from this company to fix the issue?
Activity navigation normal now?
The new update a few months back was absolutely garbage.
But big bonus points right now as it looks like you guys have converted the Activity interface back to how it was before or atleast similar
But big bonus points right now as it looks like you guys have converted the Activity interface back to how it was before or atleast similar
This could’ve been an email
I loath this application.
I’m near certain the five stars are bots because there is no conceivable way that many people have rated this pile of garbage that.
I’m near certain the five stars are bots because there is no conceivable way that many people have rated this pile of garbage that.
Was great, new design tanks productivity
Basecamp is one of those things that the more you put into it, the more you get out of it. My company is a huge user and it works well for us.
But they recently gave the UI a complete redesign. Since then I have seen company usage completely drop off. Why?
The new UI makes sense on paper, but is completely impractical in the real world. It’s too different, nobody knows where anything is or how to get to it. In a word, it sucks. Where’s my stuff, how do I get to it, where is the home button? (Oh sometimes its not there, it’s a feature)
But they recently gave the UI a complete redesign. Since then I have seen company usage completely drop off. Why?
The new UI makes sense on paper, but is completely impractical in the real world. It’s too different, nobody knows where anything is or how to get to it. In a word, it sucks. Where’s my stuff, how do I get to it, where is the home button? (Oh sometimes its not there, it’s a feature)
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why dont the important functions work????
we use this primarily as a team communications platform, why dont all messages in a chat give notifications???? they are constantly updating and adding new features but this basic function has never been fixed??? yes i have notifications set to all, but still only one message in a chat a day notifies and if anymore are sent in the day someone has to text for people to go check, completely defeating the point of the app for our team??????
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Terrible Update
This was a great app before they updated with stupid and moronic layout.
Why this calendar?
I absolutely hate the way the calendar is formatted. Why not a normal monthly calendar that you can actually read?
After update
After their latest update, editing, or adding notes in the Basecamp has being an absolute nightmare. When using speak to text, it absolutely does not accept all the input that is spoken.
This worked perfectly fine on the previous main software version.
This worked perfectly fine on the previous main software version.
App keeps crashing
Searching is not working well with Decent Diaspora. Painfully slow and freezes the app while search starts after typing first search letter. App is also constantly crashing after latest update.
Wow this app sucks
Seriously junk.
Loved since 2010, but the new update is BAD
I’ve been a loyal and enthusiastic user since 2010. I literally would have HALF the business if it weren’t for Basecamp. BUT this new update (Basecamp 5) is… not good. Too many changes! I can’t find what I need! The Mac desktop app is now SO slow that I’m just using the browser interface. The iPad app doesn’t even open but doesn’t tell me it can’t run on my 5-year old iPad. The iPhone version is working, but I don’t like the GUI changes! Can I please go back to Basecamp 4 or Basecamp 2, please? (I do like that you ditched that horrible yellow logo, though!)
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They Ruined Basecamp
BC5 is a mess. It feels rushed. They moved things for no reason. Broke other things and claimed the new interface is better and more intuitive. It is not. I used to love Basecamp. Sad.
Software update or downgrade? Complete disaster.
I used to love Basecamp for its simplicity and efficiency, but the recent UI/UX update is an absolute nightmare. Everything has become messy, disorganized, and incredibly hard to navigate.
Please bring back the old layout, or at least give us the option to toggle it back. Highly disappointed.
Please bring back the old layout, or at least give us the option to toggle it back. Highly disappointed.
Basecamp 5 is a mess
Ruined the app and website. Calendar is awful. File display is a mess.
What?
I used to use Basecamp all the time when I had a small company years ago. Now I’m trying to use it for some projects and it’s just not working. I created two projects on my Mac and added some tools to one. But I only see one project on my iPhone app and none of the tool I added like message board and files. I have one other person on the projects and she can see them all on her android. I don’t know where to go from here but to a new app.
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Annoying
I’ve tried adjusting my notification settings and still get a lot of annoying and useless announcements and notifications from Basecamp. I barely want to be notified when work messages me the last thing I want is a million notifications about stupid things I don’t care about.
Don’t notify me for things that aren’t relevant to me
This app frequently notifies me whenever there’s some update or new feature. I don’t care. I will never care. I use this app to communicate. I only want to be notified when someone communicates with me. Not when you’ve introduced some feature that I’ll never use.
Please add support for older ios ipad/iphone versions on Basecamp 5
This is a work app, therefore mandatory for some. Not everybody can afford/wants newer phones. It’s not a high resource app. Please add support for older devices. I’m trying not to tank your ratings but please help us out.
