I feel like I’ve lost a loved one.
I run a (somewhat notable) UX and product design studio. We’ve used basecamp as a team since BC3, but I myself have used it off and on since basecamp 1 and the Highrise days. Basecamp 5 truly is heartbreaking. It feels like they spent ~two decades fine tuning their product and then, perhaps at a tyrannical CEO’s whim, decided to gut it and reassemble it into a Jackson Pollock. The home page, once a calm and orderly portal to your work, is now noisy on the right and filled with random utility buttons on the left. The bottom nav is less intuitive than the BC4 nav. There’s still a lack of capability to plan out one’s individual work for the week. Todos and kanban/card table tasks are still inexplicably separate types of objects rather than being two views of the same object, which they really are. And, there’s still very limited timeline functionality with the anemic “lineup” which has been shoved away in a corner. Hint - if users aren’t using one of your features, it doesn’t automatically mean they don’t want it; it may mean you haven’t built enough for it to be useful. The worst part of all of this is the change is foisted onto users with no choice, and feedback to basecamp largely seems to fall on deaf ears with a “we know better” attitude or dismissive “we’ll think about this for BC6 in a few years”. The switch to BC5 feels like we’ve lost an old friend and sadly we are working to move on to another tool - which in itself is a feat.
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The app freezes on iPhone
I’ve already provided this feedback and you can go to Reddit to see that the mobile app is slow, it freezes and causes the phone to heat up significantly. I am repeatedly deleting the app and reinstalling it as advised by support - but is there any desire from this company to fix the issue?
Activity navigation normal now?
The new update a few months back was absolutely garbage.
But big bonus points right now as it looks like you guys have converted the Activity interface back to how it was before or atleast similar
But big bonus points right now as it looks like you guys have converted the Activity interface back to how it was before or atleast similar
This could’ve been an email
I loath this application.
I’m near certain the five stars are bots because there is no conceivable way that many people have rated this pile of garbage that.
I’m near certain the five stars are bots because there is no conceivable way that many people have rated this pile of garbage that.
Was great, new design tanks productivity
Basecamp is one of those things that the more you put into it, the more you get out of it. My company is a huge user and it works well for us.
But they recently gave the UI a complete redesign. Since then I have seen company usage completely drop off. Why?
The new UI makes sense on paper, but is completely impractical in the real world. It’s too different, nobody knows where anything is or how to get to it. In a word, it sucks. Where’s my stuff, how do I get to it, where is the home button? (Oh sometimes its not there, it’s a feature)
But they recently gave the UI a complete redesign. Since then I have seen company usage completely drop off. Why?
The new UI makes sense on paper, but is completely impractical in the real world. It’s too different, nobody knows where anything is or how to get to it. In a word, it sucks. Where’s my stuff, how do I get to it, where is the home button? (Oh sometimes its not there, it’s a feature)
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