BCBSND.me User Reviews

Name: BCBSND.me
Rating: 4.7 (985 reviews)

BCBSND.me

Health Plan Technologies, Inc.

💪 Health & Fitness

Top reviews

Most Recent Highest Rated Lowest Rated

Not an insurance app?

Can’t pay bill, can’t see when bill is due, can’t find information on where spend is coming from, can’t find formulary, can’t find plan overview/quick coverage details. Only thing readily available is ID card and pharma spend, not plan/deductible spend. This is a fitness tracking app, not an insurance plan app.

b3f5c5b168310

4 months ago

Not very functional

Lacks much function. I don’t use it.

Kvc5

6 months ago

Missing features

Missing option to add the ID card to apple wallet. Also missing dark theme.

DannyYanny

6 months ago

Reliable sources

Great app and peace of mind.

dinilog

9 months ago

Where’s My Insurance Cards

The app is meaningless to me without the insurance cards being readily available. Dumb. 0
Stars if I could.

Fjckdindndnd

a year ago

Response from developer

Please call 844-363-8457 and we can assist you with this!

Forced compliance

What are my goals for this app? Pay my claims and stay in your lane. If I wanted help with strength training or any other aspect of my health, I would find a trainer, an obesity management specialist, or another professional who is not an insurance company. You can’t pass the entry screen without choosing a “goal.” None of these are my goal for this company. Just pay my claims.

Leslie CD

a year ago

Response from developer

Hi, we are sorry to hear that :( Please let us know what exactly did you not like about our app at support@bcbsnd.me, so we could improve it based on your feedback.

So much potential wasted

This app has so much potential but of course BCBS ND still can’t get it right. Claims take 4 weeks to show up in the app. So I can get a paper EOB quicker than on this app. You can’t view your actual insurance card(front and back) or order a new one. And of course anything Dental or pharmacy you are directed to a completely different website. Every other provider can seem to make a decent app. It’s 2025. Make it make sense!

nayrb3350

a year ago

Response from developer

Hi, we are sorry to hear that :( Please let us know what exactly did you not like about our app at support@bcbsnd.me, so we could improve it based on your feedback.

Not at all helpful

So far, this website is extremely cumbersome and am unable to find any information that is helpful. I received an email informing me of a EOB which is no where to be found.

Sad in ND

2 years ago

Response from developer

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@bcbsnd.me? We'll get you up and running.

Does not work

Cannot create an account and app doesn’t work

LollipopLolipop223

2 years ago

Response from developer

Hi, we apologize for any issue you might be having! Please reach out to our customer support at support@bcbsnd.me for assistance.

Potential but not good yet

Hopefully this will be a very helpful app (and website) in the future, but right now it’s one of the worst I’ve used as far as glitches and speed. Anywhere I try to go on the app or website takes FOREVER, and often when it DOES go somewhere, there’s an error or it kicks me back to the login screen. Very frustrating at this point (considering they say you can still use the old site but there’s an error when you try) but I still have it 3 stars right now for potential.

ismile83

2 years ago

Response from developer

Hi, we are sorry to hear that :( Please let us know what exactly did you not like about our app at support@bcbsnd.me, so we could improve it based on your feedback.