Not an insurance app?
Can’t pay bill, can’t see when bill is due, can’t find information on where spend is coming from, can’t find formulary, can’t find plan overview/quick coverage details. Only thing readily available is ID card and pharma spend, not plan/deductible spend. This is a fitness tracking app, not an insurance plan app.
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Not very functional
Lacks much function. I don’t use it.
Missing features
Missing option to add the ID card to apple wallet. Also missing dark theme.
Reliable sources
Great app and peace of mind.
Where’s My Insurance Cards
The app is meaningless to me without the insurance cards being readily available. Dumb. 0
Stars if I could.
Stars if I could.
Forced compliance
What are my goals for this app? Pay my claims and stay in your lane. If I wanted help with strength training or any other aspect of my health, I would find a trainer, an obesity management specialist, or another professional who is not an insurance company. You can’t pass the entry screen without choosing a “goal.” None of these are my goal for this company. Just pay my claims.
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So much potential wasted
This app has so much potential but of course BCBS ND still can’t get it right. Claims take 4 weeks to show up in the app. So I can get a paper EOB quicker than on this app. You can’t view your actual insurance card(front and back) or order a new one. And of course anything Dental or pharmacy you are directed to a completely different website. Every other provider can seem to make a decent app. It’s 2025. Make it make sense!
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Not at all helpful
So far, this website is extremely cumbersome and am unable to find any information that is helpful. I received an email informing me of a EOB which is no where to be found.
Does not work
Cannot create an account and app doesn’t work
Potential but not good yet
Hopefully this will be a very helpful app (and website) in the future, but right now it’s one of the worst I’ve used as far as glitches and speed. Anywhere I try to go on the app or website takes FOREVER, and often when it DOES go somewhere, there’s an error or it kicks me back to the login screen. Very frustrating at this point (considering they say you can still use the old site but there’s an error when you try) but I still have it 3 stars right now for potential.
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