BEAUTY BAY User Reviews

What users say

Top reviews

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Iโ€™ve always found beauty bay to have an amazing selection of bargain and branded products. I can always find what Iโ€™m looking for

Site needs a rehaul

The site and app are clunky! It is difficult to find offers and look for specific brands.

App is not working at all for me.

Have deleted and downloaded it again but still doesnโ€™t work

Tip

Tips

10/10

Love that when you look at a product and go back to the main list, it takes you back to where you left rather than right back to the beginning.

No other beauty company ships as fast as BB. Sephora, cult, space nk, allbeauty, lookfantastic, justmylook.. they take up to a week or more. Shipping is super fast and impressive with BB!!!

Own brand products are of an unexpected superb quality.

And Klarna on offer makes this 10/10 for me.
Thanks bb
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Best beauty products!

I love everything from this app, Iโ€™ve just started to get back into makeup & I find anything I need here, I wonโ€™t shop anywhere else. The only downside is how quick everything goes out of stock

They are the worst

They cancelled every order i made and the support is useless

App stays closing

It wonโ€™t let the app open at all. Itโ€™ll open for a moment a short moment then close out automatically after. I tried deleting it and downloading it again but it only works for a little while then starts again.

Discount

Says you get student discount but never works even when I write the code

Problematiche pacco

Non mi tiene aggiornato il pacco e non รจ ancora arrivato niente inoltre non mi permette di tenere registrato i movimenti dei miei ordini

Got rid of Tribe

They got rid of Tribe and points which was the only thing that made them better than other beauty retailers

Scamm

ร‰ uno scamm, il prezzo dei prodotti dopo averli messi nel carrello aumentano a dismisura, (es il prodotto labbra di huda 24,99 dopo averlo messo nel carrello 35) me ne sono accorta dal totale

Amazing

They have a great selection for makeup and skin care which is great cause i love getting new makeup to try out and really good quality products

A new language

Please add arabic

Love Bb but app is terrible

Beauty bay is amazing, the app however, I am so sick of being told to retry, its so frustrating!

The prices are insanely increasing!!

I have only started using this specific app bc of how affordable the makeup is in it, but I noticed after quite sometime that theres a huge gap between the original prices and the prices in Saudi riyal!! Even though we are paying the shipping fee and the customs duties so there isnโ€™t a reasonable cause for that difference but I was like alright I can still take it, BUT yall started slowly increasing the prices all of a sudden and now that I checked some products have increased from 90 to 150 !!! Mind you 90 WITHOUT any discounts! That was the abh concealer and then the huda beauty powder went from 145 (no discount either) to 200 Whats wrong with yall??? Clear greediness you do not deserve to be as famous in ksa after this we canโ€™t take it anymore
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No customer service

Always loved beauty bay have been using very often past years but there is no contact I tried emailing, post and their AI chatbot but no response please fix this this is very disappointing I tried to ask for a refund as my order was sent to a different address

App use

The app keeps jumping when you are looking at products and takes you to a different section

Bezahlvorgang

Ich kaufe oft und gern hier, aber die letzte Bestellung zog sich sehr hin, weil der Bezahlvorgang mehrmals abgebrochen wurde, mit Kreditkarte zweimal und it Paypal 3 mal.

Sa fait maintenant 5 jour jโ€™essaye de crรฉe un compte et sa ne marche pas

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