Do not use this app
These guys take bookings and cancel at the last moment. They are unprofessional and do not make any attempts to provide a replacement service provider if the previously assigned person isn’t available
Stay away from this App
These guys cancel bookings at the last moment and provide no attempt to provide any replacement. They are as clueless as their service providers.
No show at last minute
As a first time user, I booked their services but they cancelled on the day instead of informing me at least one day prior. Then they confirmed that services are available for next day but cancelled again just 30 mins prior to the time. If you book a service with them, please be ready for last minute cancellation and have a plan B ready.
Show more
Great App
I love this app.. it is extremely helpful.. I have used the services many times and I gave got really good workers. Almost all of them were 5 star rating workers according to me.
I am yet to find any improvement area for you guys.. if there will be any, will surely give.
All the best!
I am yet to find any improvement area for you guys.. if there will be any, will surely give.
All the best!
Scammers
The just take the money and no one turns up.. they take payment first and cancel your booking and then never responds to calls or message ..
Bad service
The service until it changed
Worst unprofessional service
They will cancel at the last moment. One person does all the jobs and doesn’t know anything. They don’t have specialists for separate works. Very unreliable. Better to book Urbanclap.
Not happy
There are very limited resources provided for one area and specially on weekends you won’t find any .
Extreme casual attitude
Was booked for yesterday thru app, booking was accepted Subsequently recd call requesting to reschedule it to today at same time Again an hour before schedule time got call reschedule after an hour Inspite of all these no show till promised time. No respect for clients time
No option to withdraw from wallet
There are short of maids and once you book you will get male helpers for household work. Booking slot have increased to 2 hours only. On top of it no option to grt refund and once you book no one is available some one from support will call next day and talk about services which might no longer be needed. Poor app with poor interface. Earlier it was better but now it’s worst
Show more
Re
Good service but they removed the station, which is a little disappointing
Address update issue
No option to even change the address if we have moved out of current one. There’s no service almost all the time
Service never on time
They keep rescheduling multiple times and you’ll have to call 100 times to even get one refund. The helpers are also untrained
Service deteriorating over time
Their service started with a bang and it definitely was a good business plan however over the last few months I have noticed their service quality has declined. They don’t have enough partners and never available when needed. The core concept of this business is no longer sustained. I have also noticed they are not taking the feedback seriously. Hope they get serious about customer satisfaction if not it’s not a good sign.
Show more
Deliberate slow work to gain more
The worker who gets assigned will work deliberately slow to increase over work time in order to charge more to customer . And then they Call up when you give low rating. Why a worker is given customer direct contact ?
Worst app
Very worst app, their charges are very high. Helpers are very rude and not does the job neatly, they don’t complete the work properly and leave the place saying that 1 hours completion doing a slow work. Don’t hire from these people its a cheating company.
Fraud company
Their helpers charge more than the worked time and do horrible services. The worst part is you pay on their app and they will follow up with you on non payment claiming that the amount was not credited to their account.
Good Initiative
A few things that could improve- 1. please call before rescheduling; a number of times i have seen this happening without my consent. 2. Your staff has a direct oversight of how they are being rated. There have been a number of instances where i have given them a 4 rating, but they have called me back to change it to 5 because they will be penalised. 3. They shouldn’t have direct access to a customer number unless the customer chooses to give their contact details.
Show more
Good service
They are offering reasonably good service. Application features can be better . Their long term subscription model is not matured yet . Application can not block one month of work requests with a single partner . User has to book the partner for individual days
Thanks to Beegle!
Beegle provided excellent service. Thanks to Hanuman kalondi for running the extra mile to clean out house.
