Bendigo Bank User Reviews

Bendigo Bank
Bendigo Bank
Bendigo and Adelaide Bank Ltd

Customer Experience

Positive experience56.2% of reviews
Neutral8.5% of reviews
Negative experience35.3% of reviews

~ Based on 422 written reviews from the US App Store.

What users say

Is Bendigo Bank Safe?

Bendigo Bank appears safe based on user ratings. AppsHunter Safety Score for Bendigo Bank is 88/100.

This assessment is based on 59 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
0.0% of ratings suggest some concerns
6.8% of ratings point to a risky experience

~ Based on 59 App Store ratings for Bendigo Bank.

Is Bendigo Bank Legit?

Bendigo Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Bendigo Bank is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unreliable

Worrying that the whole bank was down for a day. Not good enough

Update broke access due to authentication weirdness.

Rubbish. Looking for a different trading account provider.

Rubbish

Absolute rubbish bank and app it’s always ALWAYS never working

2 crashes in 3 days

We got caught out twice in 3 days! Can’t access our money or pay for fuel on the spot… considering changing bank

Outdated

The Bendigo Bank app feels seriously outdated compared with other banking apps.

While it’s simple and easy to navigate, it’s missing some pretty basic features that have become standard elsewhere. Most notably, there are no push notifications when money goes into or out of your account. Other banking apps can notify you instantly about every transaction, which is incredibly useful for keeping track of your finances and spotting anything unusual.

It would also be great to have an account activity/spending summary where you can select a time period and see where your money is going, including categories for different types of spending. Other banking apps have been doing this for years.

The app itself is easy enough to use, but the overall experience feels like it’s about five years behind the competition. Adding transaction notifications and a proper spending summary would make a huge difference. Push notifications, in particular, seem like a fairly straightforward feature to implement.

Hopefully Bendigo Bank gives the app a much-needed refresh soon, otherwise I might have to swap bank entirely because of the app interface.
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Unreliable app 21/8/26

The app is completely unreliable. Won’t open, biometrics crash and is very slow.

Excellent app

This is a great app. I can do virtually everything related to banking I need to do wherever I am providing I have sufficient signal. Intuitive and simple to use.

No warnings when fraud activity

Hi, I only use this account for online purchases. As a result I’ve had a number of fraudulent activity which I have picked up and have had to cancel my card wait days and start all over again . I hear of other people saying how their bank picked up on fraudulent activity, put a hold on their account and rang the customer! Why can’t Bendigo bank do the same for me. Been with you many years!!! When I went into a bank once the teller had the nerve to tell me I must have pushed something I shouldn’t have ?? Not impressed.
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HGJ

Awesome people to deal with, real people who want to help.
Thanks Bendigo 👍

Good

Good

Gets the job done

Not great but not bad

Teah

So helpful

Werribee Branch

I would like to provide positive feedback about the excellent service I received at the Werribee Branch. The staff member who served me was extremely friendly, professional and very knowledgeable. They took the time to explain everything clearly and made the process simple and enjoyable. Their outstanding customer service is greatly appreciated. Thank you for such a positive experience.
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Needs Payment Notifications

Overall, good banking app. Clean and Simplistic. I’ve banked with lots of banks. Currently bank with CBA and ANZ Plus. Both of which are still superior to Bendigo as they both have payment notifications for deposits and card transactions. If this feature was available it’d be a 5 Star Review.

Review

I love my Bendigo Bank, very easy for me to use but most importantly the help I am given with every question I put to them, nothing seems to be any trouble.

Really great bank and app

Such a great local bank, supporting Australian employees and genuinely wanting to do the right thing. App has all the features you’d want, and is well designed and intuitive.

Review- Bendigo bank

Easier than I thought, and if I have a problem the tellers at the bank sort it out easily for me and take their time to explain how it works, thanks Eddie

Ms. William Miller

Excellent Service

Bank for me

Easy to use and when I need to go to branch, staff always friendly and helpful

Graham Jacques

Staff & Service at the QCentre Branch is exceptional